Advanced Foundation Repair

Gayla P.

I still have not received a response from the manager after weeks. I was not impressed by this company's Customer Service or follow up. The reviews on their site are all excellent, but now realize only reviews they want consumers to see. I went off these reviews and now watching to look here at the real story.

Jim B.

I purchased my home on 10-18-16. Unfortunately, very shortly after my we moved in my wife went into hospice and died. I did not transfer my foundation warranty.

I reached out to Advanced Foundation Repair and asked if they would allow me to transfer the warranty even though I was over a year past the deadline. Without argument they transferred the warranty.

This is a compassionate family run company. I give them the highest possible recommendation.

In addition to this, the repairs they made to my foundation have performed great, and the house has stayed perfectly level.

Peter A.

I bought a house with a transferable warranty supposed to be honored by advance foundation repair in San Antonio, but when I tried to get documents etc of work performed, my requests via telephone, email etc were completely ignored. Total lack of professionalism, honesty and concern about customers needs. I would stay away from this company.

Samantha A.

Great job and very reasonable in price. Also got a lifetime warranty on their work. Very satisfied.

L B.

Excellent experience from start to finish. I took bids over a two month period from 9 companies including well known foundation companies to individuals. Some of these bids were scribbled on a piece of notepaper. One man brought his wife to measure for him while he told me how great he was. Most never even laid down the level on the floor. A lot of them seemed to shoot from the hip on their bids. Advanced was very professional in their approach to measuring each area, giving me a professionally printed quote as well as a schematic showing the rippled down land under my home causing the shift (the salesman has technology in his vehicle) therefore the bid was given on the spot so no waiting for an email bid I received the information within a few minutes. I will say the sales rep (Eric Vineyard) took 2.5 hours which was very impressive. This can give you an idea how detailed and informative he was. The others spent from 10 minutes to an hour here. Bids came in from above Advanced pricing to way low - unbelievably low. Two of my neighbors told me that they have had their foundations done 3 times. I'm not interested in throwing good money after bad. In all the people I dealt with from the office staff to the workmen to Eric Vineyard everyone with this company is top notch very professional. The crews worked and ate their lunch in my front lawn every day they cleaned up before they left every day all very gentlemanly and respectful. I will add that when I asked them how long they'd been working for this company they told me how many years-many 8-9-10 years, That told me a lot that the company treats them well. They took 3 weeks to do my job including the sewer re-route (another company - Halshall Plumbing) did an excellent job very professional. My neighbor's foundation company - one I had called coincidentally - took one day for basically the same job. Halshall Plumbing performed most excellently at our home as well compared to my neighbors re-route - within a week with their plumbing re-route (done by another plumber) wound up leaking - their plumber had to come back. To tell you that the philosophy of Advanced Foundation Repair is to "take your time do it right" should be their slogan if they asked me. Yes I read the negative reviews on this site before I chose this company because I could fall upon the "wham bam thank you ma'am" experience I'd had with all the other people who came out. All the cracks went back together surprisingly. I have no complaints only kudos to this company! Thank you!

mike s.

Had a problem with the foundation and they did a great job. On time, good price, great job... Very knowledgeable. I used them 15 years ago on a separate house and they did a great job back them, They were more complete than other companies that quoted.

Russ N.

This was the second time I used Advanced Foundation Repair (different areas of the house). They have been very responsive, including coming out to check out the house before a large remodel project where no problem was found.

The most recent repair was completed quickly, and correctly. I'd recommend them to my friends.

Rachel A.

I'm only giving them a one star review bc it isn't possible to give zero stars. They do poor work and then refuse to stand behind their work. They will not honor their "lifetime warranty" for the poor work that they did only a few years ago. Their VP is a condescending man who hung up on me when I asked why the warranty was not being honored. I recommend using any other company possible.

Leonard T.

I laughingly appreciate the follow up and desire to shift blame. No email string exists where we agreed to three days. As stated in my previous review your organization isn't to be trusted, and bullies your customers. You have no emails warning me of destroying my floors in their entirety, no details from my home warranty about any settlement, and no wiggle room out of my review. Instead of defending your ludicrous accusations, I will allow the other reviews highlighting similar phenomenon to stand on their own. Homeowners please don't use a company, that makes its competitors cringe just by hearing their name, and is unapologetic in hurting families.

Jamie C.

If you need foundation repair (and if you live in Texas you probably do) I would highly recommend Advanced Foundation. We had at least four other companies give us bids before choosing Advanced. None of the others took the time to explain our issues, the process, and the expectations the way Advanced did. Our sales person (Eric) was polite, thorough, and knowledgeable. He made sure we understood everything to expect as well as what they were going to do and why. The crew arrived as scheduled, did a great job,and left our property clean and neat. I hope we never have to deal with this issue again but if we do we will certainly be calling Advanced Foundation.