Admiral Plumbing Sewer & Drain Cleaning

A C.

The person who answered the phone was very short with me and clearly couldnt be bothered with my problem.

Maybe their work is great, maybe he was having a bad day, idk, but I won't find out because I'm not going to hire someone who is a *ick on the phone.

Nick L.

We called these folks after another company's phone service person was super rude to us. These guys were very polite and professional from the start.

Kenny in particular was great! He was friendly and knowledgable and willing to go the extra mile to get our furnace replaced in a single day. Our blower motor was shot and he walked us through the options and prices of replacing it versus replacing the furnace (which was 20+ years old). It was clear he was genuine and trustworthy. I even left him at my house alone while I ran an errand.

When we have to replace our water heater we'll call these guys again!

Allison K.

If I could have given this company zero stars I would have. Be ware of this scam artist. I called Admiral Plumbing 4 days ago about a non working boiler. Within 5 minutes of getting into my basement to examine the boiler, Gary wanted to know who my plumber was and claimed everything was wrong with my plumbing. That was the 1st red flag for me with Gary, because I have owned and lived in my home for 13 years now and didn't have any unusual plumbing problems. He then proceeds to ""diagnose"" the problem and wants $575 to correct the problem.

He claims a damper and roll out switch need to be replaced. I tell him I will get back to him. I paid him $75 for the service call and he would accept a check as payment not credit card, 2nd red flag. As a consumer, if you are defrauded by a business, a credit card company will refund the charge. In this case with him not accepting credit card, I'm sh-- out of luck. He also tells me to write my email address in the memo area and he would email an invoice. Well 4 days later and him already cashing my check, still no invoice, 3rd red flag.

I just had another service company come in and they found no problem with the damper only the roll out switch and a water tank on the boiler needed to be replaced. Total price of $236 for parts and labor, and my boiler is up and running.

Stay away from Admiral Plumbing and Gary.

Vanessa R.

Had a great experience with admiral and gary. Had an emergency arise on a Sunday and he was there within the hour. Punctual, fair pricing. Overall very happy with them.

Hannah S.

Note that my review is from just inquiring about their services. I only contacted them per the high reviews on Yelp, only to be disappointed. I did not hire them due to rude customer service and lack of information.

I called Admiral to request a quote for an overall inspection of the sewage line with a report + cost breakdown for repairs. They quoted me $75. Then I asked for the cost to run a video camera inspection of the sewer pipes within the home and out to the street -- they said they'd let me know the costs while they're on-site to determine that. They would not even provide me with any sort of estimate! Who knows what crazy amount they could have potentially charged me. Seems shady, do not recommend.

Stella N.

I was very happy with recent emergency calls with Gary on AC units as well as plumbing. The services were fast and reliable. Strongly recommend Gary for future references!

Craig A.

I called Gary for an issue with HVAC unit that was not cooling my apartment. He came out to the apartment on a Sunday and was able to identify the problem and fix it. I was very pleased with Gary and the service that he provided. He called me back as promised, showed up when he said he would and most importantly he was able to quickly get my HVAC back up and running. I would definitely use Admiral Plumbing again.

Hayato K.

Called. No one picked up. 2 minutes later, called 2nd time. Some guy picked up. No ""hi"" or anything, just responded with ""yes?"". Told him drainage is clogged and water was flowing. He told me to hold on a second as there was an incoming call. Put me on hold for 4 minutes and then disconnected. Horrible customer service. Would not recommend to anyone.

Mark J.

AVOID; should've trusted my gut regarding red flags below.

- missed first appointment, no call or explanation as to why.

- sent over subcontractor who disappeared for an hour+ when I asked for a quote on simply changing kitchen faucet.

- did not accept the Yelp coupon/deal he had a while back and said only 'good for certain services.' I asked him which services, he had no answer.

- upon receipt of my credit card info, he calls back after a couple of minutes to mention that I HAD to use a modern kitchen faucet, despite his subcontractor (and another plumber) saying standard faucet was fine.

- he UPCHARGED me significantly for the 'upgraded faucet,' only to find out he actually used the standard, cheap, basic.

- after months of saying he would reimburse me for the overcharge, he's now MIA and doesn't respond to emails or calls, no reimbursement in sight.

I have call logs and emails to corroborate my story; stay away from this company.

To be fair, I'll update my review if I ever get the check (doubt it at this point).

I've used Titanium Plumbing with 2 other jobs since then and they were prompt, better priced, clean, and much more professional.

Epiphany A.

They do good work but very pricey. Make sure to bring them work quotes from other plumbers, otherwise they'll overcharge you - a lot. Also, don't bother buying the Yelp voucher, they wont accept it unless you present the voucher before work has started... which only makes sense if they are adjusting their price to match the cash they lose with a Yelp voucher.