Admiral Plumbing Sewer & Drain Cleaning

Craig A.

I called Gary for an issue with HVAC unit that was not cooling my apartment. He came out to the apartment on a Sunday and was able to identify the problem and fix it. I was very pleased with Gary and the service that he provided. He called me back as promised, showed up when he said he would and most importantly he was able to quickly get my HVAC back up and running. I would definitely use Admiral Plumbing again.

Hayato K.

Called. No one picked up. 2 minutes later, called 2nd time. Some guy picked up. No ""hi"" or anything, just responded with ""yes?"". Told him drainage is clogged and water was flowing. He told me to hold on a second as there was an incoming call. Put me on hold for 4 minutes and then disconnected. Horrible customer service. Would not recommend to anyone.

Mark J.

AVOID; should've trusted my gut regarding red flags below.

- missed first appointment, no call or explanation as to why.

- sent over subcontractor who disappeared for an hour+ when I asked for a quote on simply changing kitchen faucet.

- did not accept the Yelp coupon/deal he had a while back and said only 'good for certain services.' I asked him which services, he had no answer.

- upon receipt of my credit card info, he calls back after a couple of minutes to mention that I HAD to use a modern kitchen faucet, despite his subcontractor (and another plumber) saying standard faucet was fine.

- he UPCHARGED me significantly for the 'upgraded faucet,' only to find out he actually used the standard, cheap, basic.

- after months of saying he would reimburse me for the overcharge, he's now MIA and doesn't respond to emails or calls, no reimbursement in sight.

I have call logs and emails to corroborate my story; stay away from this company.

To be fair, I'll update my review if I ever get the check (doubt it at this point).

I've used Titanium Plumbing with 2 other jobs since then and they were prompt, better priced, clean, and much more professional.

Epiphany A.

They do good work but very pricey. Make sure to bring them work quotes from other plumbers, otherwise they'll overcharge you - a lot. Also, don't bother buying the Yelp voucher, they wont accept it unless you present the voucher before work has started... which only makes sense if they are adjusting their price to match the cash they lose with a Yelp voucher.

Dawn M.

Spoke to Gary who came out the same day to to fix my toilet. He was very professional and courteous. He gave me some good advice about a part I should get if the problem persisted. I'd use his services again.

Barry R.

A Wonderful experience! Gary was not only very responsive and prompt but explained to me all my options and worked within my budget. He is dedicated to his work and has called back several times to follow-up on his work. He replaced my boiler in one day and disposed of my old one. His work is very professional and well done.

Nicolas V.

Can't review their work but I can tell you that dealing with them has been a nightmare:

- Called Gary who sent one of his guys Johnny to have a look at a leak.
- We could not access to the unit below where the problem seemed to be happening
- Johnny called Gary, Gary told him to charge me $75 for the 10min he spent there, and to add $125 good faith payment
- I should not have paid that in retrospect that was my mistake. No doubt about that.
- The building management sent their own plumber a few days later and took vare of the issue.
- I called Gary to get my $125 back but all I got were lies and no money. ""It's in the mail"" he's been saying.

I have given up on that money.

AVOID

Laura M.

I called this company for a 2 non-emergent issues in our apartment that I wanted to get fixed- dishwasher drainage and a weakening toilet flush. I spoke to someone on the phone and inquired about how much each might cost (a rough estimate). I was told in sequence that he didn't know, because a) We might need a new dishwasher and b) We might need a new toilet. This should have been a sign to stop right there. But based on some good Yelp reviews, we booked a time for the next day at 3pm. Of course, at the last minute after booking the appointment I was quoted the $75 fee for coming to ""assess"" the situation. 4:15pm rolls around and no one has shown up or called. Why bother making an appointment? We called to cancel the appointment and the guy on the phone sounded surprised we wanted to cancel after ""only waiting for an hour"".
I know this isn't considered a luxury home service, but please show a little respect for people who have come home early from paying jobs to wait for you. Don't bother calling this company, they won't show up on time.

Michelle C.

Our shower drain was slow to the point of questioning whether or not it was actually draining. We had tried to snake it ourselves and draino which helped for a few days and then seemed to make things worse. I found Gary on Yelp and he was able to come out on a Saturday morning. He called to let me know when he was on his way and was able to fix the problem very quickly. He even let us know his concerns and assessment upfront and there were no issues. Now our drain works beautifully!

John O.

In the middle of a DYI bathroom renovation I realized my piping would not allow me to install my vanity in the exact location I desired (wanted it centered with the door). Problem was my vanity has draws on the right side and the cold water pipe exited the wall at the exact location of the draw rail. At this point I decided either install the vanity where the piping allowed, exchange the vanity for a vanity of lesser preference or call a plumber and have the cold water pipe moved. So I started researching plumbers and at 8am starting making phone calls to plumbers in the Hoboken/Jersey City area. Gary at Admiral was the only plumber who answered my call at this early hour (out of the other three plumbers I called and left voice messages for only one called me back and that was 2 hours later). Gary was at my house before noon same day. Within a more than reasonable time, and for a reasonable price, he fixed my problem. My vanity is now installed in the exact location I had chosen. Thank you Gary! You're the man!