Action Pumping

Jim F.

Had a lousy morning today, when our plumbing backed up at our house in Storey Park. In the middle of other projects and limited time frame, we called Action Pumping. They responded within two hours. Our technician, Jerry, was polite and knowledgeable. Problem fixed and suggestions were made for future preventative action. Highly recommended this company.
Jim Fischer
Ben McGinty

Rick G.

Action Pumping came to our rescue again! The first time was a couple of years ago when they installed a new septic system at our home. That was a planned emergency project, but our recent main line stoppage was not. And of course it happened over the New Years holiday when trying to get plumbing help is almost impossible. Almost! To make matters worse we found out how useless the Home Warranty company that we pay annually for just such emergencies turned out to be, only to be told they could schedule a plumber to come out a week later. Can you imagine living in your home without having the use of any of your drains for a Week?! Think about what we were already dealing with and having to continue that for another week. We would have had to get a hotel room! Even after the Home Warranty company ""escalated"" our case it was still an unacceptable wait time. That's when I remembered Action Pumping. I usually only think about them for outside septic tank issues and not drainage problems inside the house. So I got on the phone with Shilo from Action Pumping and she had Jerry at my front door by 7:30am the next morning! Jerry was the ultimate in his trade. He was a one man show that had everything he needed to find where and what the blockage was and showed me everything along the way. He was professional and kind with me and I appreciated that sooo much because I had had a rough couple of days by then. He cleared the problem and also helped me brainstorm a different issue I've been curious about how to solve. My lesson out of all of this is to contact Action Pumping first for any drainage problems we have. And to reevaluate our Home Warranty company and its value as far as it's usefulness with other non plumbing risks. Thank you Jason, Shilo and of course...Plumber of the year, Jerry!

Yvonne H.

We hired Action Pumping to pump our septic tank, which hadn't been emptied since we bought the house in early 2021. Prior to moving to the high desert, we had never dealt with a septic tank system before, so we had a lot of questions. We called Action Pumping and the woman on the line was super helpful and transparent on costs, she scheduled us for an appointment the next day even though we didn't urgently need it (we had no backing up or overflow, we were just emptying before our 3 year mark). Thomas arrived as scheduled to our house and began digging. He knew where our tank was based on county records and found it almost immediately. While he was over, we asked him many questions since both of us had never owned a house with a septic tank before. He happily answered all our questions (and yes, we had a lot of questions) - he was very knowledgeable and knew so much about septic tanks and maintenance! We told him our future plans for the backyard, and he gave us suggestions on how to keep the tank accessible after the renovations. Thomas is AMAZING, and we highly recommend both him and Action Pumping. The price was exactly what they quoted us, but Thomas did let us know about any added costs if we were to encounter issues. He pumped out the tank and flushed it. Everything is running great! We will definitely be using Action Pumping again and will have to call and schedule an appointment for them to install a riser prior to our backyard renovations. Great value! Great company! Great technician. Thanks so much Thomas!!

D J.

Made appointment with their online. Text to confirm. Called to say they had an earlier time. They worked quickly and were very nice. Would definitely recommend them!

Mike B.

After sending an estimate directly from them
Months ago I wanted the original job quoted They said they have to update the quote. 3 days later Shilo still doesn't have anything back from their estimator. So 3 days to review their original quote I can just imagine how long for them to actually do the job. It's not about price, it's about service and they lack it.

Ernesto Ascencio G.

Phone staff was efficient and helpful and quick. Techs arrived on time and sent texts to inform me of arrival. They immediately got to work and finished the job quick.. they run cameras to identify issues.
I'm extremely satisfied and would highly recommend them to everyone

Gary D.

After it became obvious that the septic system at my home in Twentynine Palms had become clogged, I called Action Pumping. They made an appointment and arrived on time after texting they were on their way. Danny and Kyle were friendly and professional and located the septic quickly. They completed the job at the price they had quoted, releveled the dirt they moved and left after taking payment from my debit card. I found the entire Action staff, from the receptionist taking my initial query, making the appointment, following up with email confirmation, texting their arrival and sending an electronic receipt pleasant and highly professional. I would call them again if needed!

Bill A.

Did my sewer hookup professionally and quickly. This included digging up and disposing of the old septic tank. They managed to go around the cactus garden in the front yard, instead of destroying it. Fill dirt was packed tightly. This was done at a very reasonable price. Very happy, thank you!

Sheila S.

It's reliable business very courteous , and there rates are reasonable and very courteous workers and do the quickly

Joe G.

I hired Action plumbing to connect my multiple unit rental property in Yucca Valley to the city sewer. It was a $14,200.00 job. It was a complicated job since there were 4 separate septic tanks, all at different corners of the property. 4 separate and deep trenches were dug out throughout the property. I chose not to purchase the broken pipe insurance as I have extensive experience working with and repairing pvc pipes. So if any were broken I had the ability to repair them.

What I wasn't expecting was that any company would break these pipes not tell the owner put the dirt back and bury the broken pipes. Several main water lines were broken but they were repaired. However if they were part of the extensive irrigation system they simply buried those broken pipes without notifying the owner of its location. The low voltage wires that serves the irrigation valves were also severed and buried. What as once a 12 zone irrigation system was completely destroyed by Action Pumping and then they buried it making it almost impossible to repair it. I have several 40ft pine trees on the property. Now they were not getting water from the irrigation system, which was working before. To keep the big trees from dying I had to water these trees by hand 3 times a week which took 2 hours each day and I don't live in the area. It will cost me thousands of $ to have this irrigation system rebuilt. At no time during construction did anyone from Action Pumping informed me that pipes were broken. When I contacted them they told me ""but you didn't get the insurance"". That was their excuse for burying 20 or so broken pipes and low voltage electrical lines. I couldn't believe a company would ever hide broken pipes for a functional irrigation system.