Action Pumping

Ernesto Ascencio G.

Phone staff was efficient and helpful and quick. Techs arrived on time and sent texts to inform me of arrival. They immediately got to work and finished the job quick.. they run cameras to identify issues.
I'm extremely satisfied and would highly recommend them to everyone

Gary D.

After it became obvious that the septic system at my home in Twentynine Palms had become clogged, I called Action Pumping. They made an appointment and arrived on time after texting they were on their way. Danny and Kyle were friendly and professional and located the septic quickly. They completed the job at the price they had quoted, releveled the dirt they moved and left after taking payment from my debit card. I found the entire Action staff, from the receptionist taking my initial query, making the appointment, following up with email confirmation, texting their arrival and sending an electronic receipt pleasant and highly professional. I would call them again if needed!

Bill A.

Did my sewer hookup professionally and quickly. This included digging up and disposing of the old septic tank. They managed to go around the cactus garden in the front yard, instead of destroying it. Fill dirt was packed tightly. This was done at a very reasonable price. Very happy, thank you!

Sheila S.

It's reliable business very courteous , and there rates are reasonable and very courteous workers and do the quickly

Joe G.

I hired Action plumbing to connect my multiple unit rental property in Yucca Valley to the city sewer. It was a $14,200.00 job. It was a complicated job since there were 4 separate septic tanks, all at different corners of the property. 4 separate and deep trenches were dug out throughout the property. I chose not to purchase the broken pipe insurance as I have extensive experience working with and repairing pvc pipes. So if any were broken I had the ability to repair them.

What I wasn't expecting was that any company would break these pipes not tell the owner put the dirt back and bury the broken pipes. Several main water lines were broken but they were repaired. However if they were part of the extensive irrigation system they simply buried those broken pipes without notifying the owner of its location. The low voltage wires that serves the irrigation valves were also severed and buried. What as once a 12 zone irrigation system was completely destroyed by Action Pumping and then they buried it making it almost impossible to repair it. I have several 40ft pine trees on the property. Now they were not getting water from the irrigation system, which was working before. To keep the big trees from dying I had to water these trees by hand 3 times a week which took 2 hours each day and I don't live in the area. It will cost me thousands of $ to have this irrigation system rebuilt. At no time during construction did anyone from Action Pumping informed me that pipes were broken. When I contacted them they told me ""but you didn't get the insurance"". That was their excuse for burying 20 or so broken pipes and low voltage electrical lines. I couldn't believe a company would ever hide broken pipes for a functional irrigation system.

A S.

Thank you action pumping for killing my 50 year old evergreen that was the focal piece of my yard

Ashley O.

Fast and friendly service. They got to us even earlier than expected. Would use again!

Adam R.

Refused to wear a mask while talking to me during a pandemic, became aggressive when asked more than once to wear a mask during their visit and refused to serve us, also took 10 days to get here after making an appointment. Unbelievably unprofessional.

Karen L.

I needed a technician to come out on a urgent call because my septic tank had caused a back up. (Yucca Valley).

I spoke to someone earlier the charge was $450 which was fine. The technician Mark Garcia came out, he couldnt find the septic tank supposedly. We told him where it was, my neighbor told him where it was it and he decided to check in the back yard, my tenant told him where it was and he did not listen. The septic tank was in front of house were we told him!

When he completed the task and locating where the septic tank was, the exact spot where everyone told him, he proceeds to say he was charging me $90 dollars extra for walking around the property because he couldnt find it, even though he was told where it was!!

I told him this is not fair to charge me for the time you walked around the house and you did not listen to anyone! I told he must of not known what he was doing, he yelled at me called me a ""fucking cunt"". He threatened me. If I did not pay up, he was going to put the ""shit"" back in the tank.

How many other women have been verbally abused by Mark Garcia in Yucca Valley?? I'm so disgusted, I will never recommend Action again.

Be prepared to encounter a disrespectful and abusive technician Mark Garcia from Action in Yucca Valley who calls people ""fucking cunts "" and threatens them.

In addition, how do you pump a 1200 gallons septic tank in 10 minutes??? He connected it for 15 minutes. It should of taken him 20-30 minutes to do the job right. He robbed me $570 and didnt do the job. Do not use ACTION in Yucca Valley. They will lie to you, call you names and steal your money!

Edit:

Actions justifies Mark Garcia calling me ""fucking cunt"" because Technician assumed he was being called stupid. Smh.

Beware Yucca Valley residents of this Company and of this man. Do you want to be threatened and be called a ""cunt""? Think twice before you use Action.

Chris P.

ENDLESS DELAYS, POOR COMMUNICATION, RATS

Reached out last JULY to have a septic inspection on my rental property and discovered I needed a new waste line and septic tank. They were very busy so it took a little over a month to get a team out there. Once they were able to start they said they needed to bring in a second contractor for some concrete work. This took another month. There was seemingly zero communication between the concrete contractor and Action Pumping, because they didn't go and finish the job after the concrete work was done. I had to call them to check in and when I did they told me they couldn't finish their end of the work for another 2 months because of some other jobs. In the meantime rats got into the house and trashed the entire place because they left gaping holes in the bathroom floors. They finally called me back at the end of DECEMBER to schedule finishing the job.

AVOID LIKE THE PLAGUE OF RATS THEY LET INTO MY HOUSE