Action Plumbing & Rooter

Desiree E.

What we thought was just a small garbage disposal clog turned out to be a little more of a clogged drain issue after messing around under the sink for a few hours so we decided to give Action Plumbing and Rooter a call and it was the best decision we could have made. They sent someone out within about 45 minutes on a Saturday afternoon! Our technician was very friendly and answered all questions we had, i would definitely recommend them to anyone in need and we will be using them for any future needs!

Lynn F.

The water heater went out a my rental. Another plumber said I needed a new water heater and it was a tight space so I didn't have many options. I called Action Plumbing and very quickly was connected with Mike. He took the time to research and locate a water heater but when he came to look at the space, said that it could probably fix it an save some money. And he did! Mike was very communicative, honest and fast. It was fixed the same day! And Angel in the office was super efficient, professional and friendly. I would highly recommend Action Plumbing for your all your plumbing needs.

Tom Q.

We had a emergency drain issue today, a rainy Sunday.. the plumber called with a ETA arrived and introduced himself, he did his work professional manner... I was very happy and impressed with the job, the young man new his trade, Action Plumbing you got a good man there!

Sandra M.

I'm getting little action as I've left several messages and no return call. It's to fix my shower handle that fell off a few weeks after they initially installed one. The only time I got a person was the answering service who told me to call back at 8am. Aren't they supposed to answer the call meaning take down my number?
Well maybe this will get their attention: I give up after leaving 3 messages on a companies machine and no response.

Fernando A.

We received the best service from them. Very professional, very knowledgeable. They diagnosed our hot water heater issues. Turns out we needed a new one. They installed it the next day. Then we had an issue with the kitchen sink water pressure and they came out on a Sunday and fixed it. Very fair pricing. Thanks to Matt and Lauren. Awesome guys. I'll never use any other plumbing company.

Wendi F.

I wish I rate this company lower than 1 star, as I don't think they even deserve that. My elderly in-laws called them out to clear a clogged drain in the kitchen. The plumber was there for maybe 10 minutes and said the problem was fixed. Within 24 hours, and absolutely no use, it was clogged again. Apparently it was not fixed correctly at all. When we called, we were told they don't warranty their work and my in-laws would have to pay for another visit to have them out again. RIDICULOUS!! Needless to say we called another company out to clear the drain. He said the plumber from Action did not clean the pipes very far at all. That makes sense since he was there for only a hot minute! Save yourself a lot of grief and money and call someone who stands by their work. Definitely not Action Plumbing!!

Simrat G.

Its always a pleasure to do business with Action Plumbing, they make sure we are always satisfied. Angelina Brooks the office manager is the best and handles all our concerns and makes us feel like its their top concern. 10 stars if we could.

Pete S.

I've used Action Plumbing for several years now but apparently blantent greed has become their creed. I had a new bathroom faucet ( I supplied the new faucet) and new flappers installed in both bathroom toilets. I was charged $35 per toilet flapper ($10.90 per flapper on Amazon for the exact same part).The guys were at my house for a little over an hour, but I was charged for 2 hours time. I was charged $280.00 for this job... Ridiculous ! I will NOT be using Action Plumbing again.

Melissa H.

I called today to see if I could have a technician come out because I have water back up and the receptionist who answered the phone said that they were booked for the day and couldn't have anyone out until the following day. I proceeded to tell her that I was a little upset because my landlord has been calling since Monday (today is Thursday) and he's basically been getting the run around- someone is always supposed to call back or call me to schedule but no one ever does. She then said that she did leave me a voicemail and read back the phone number to me which was incorrect. I told her that she must have my phone number on file since I've called them for service several times this year. I got this answer ""We don't keep phone numbers on file, we keep everything on paper. I can send out a technician to you on OVERTIME."" How ridiculous is this answer? Really now???? We are approaching 2019 and you don't log customer information into a computer???? Seriously? We aren't living in the Flintstone era. To top it off she wanted to charge overtime for a mistake that SHE made- THIS IS OUT RIGHT RIDICULOUS. I let the RUDE and MATTER OF FACT receptionist know that the reviews on yelp do accurately reflect the quality of the customer service.



Save your time and frustration of dealing with rude staff and take your business where it is valued.

Greg H.

Called because I couldn't get my disposal installed myself. Couldn't get hooks lined up. Wanted to charge 135 for service call. Would have only taken a couple minutes because everything thing else was done. Talked to tech for advice and when I called back to schedule 15 minutes later laughing the lady said it was now gunna be overtime. Very poor service. Will never ever use them.