Ace Works

Isaiah H.

This is going to be a long review. My main sewer line clogged up which resulted in water backing up and coming out of my shower drains.

I first went with Roto Rooter (don't recommend them at all) since they were the first on google. They attempted to auger the line which didn't work and cost $600 (way overpriced). Then they used a camera to locate the block and quoted me $10k to dig up and inspect the block manually. This entire process took a week because Roto Rooter had horrible customer service and scheduling.

I looked for companies on yelp and found Tom's company Ace works and saw his great reviews. I updated him on the issues and the job that Roto rooter quoted. Over the phone he gave me a quote that was a quarter of the price compared to roto rooter. He was able to schedule me two days later (he already had other jobs).

On the day of our appointment he had great communication and called me before our appointment to update me that they finished a job and were going to get lunch then head over. He actually showed up 30 mins earlier then we planned which was nice.

Tom and his apprentices were very nice and professional. They were able to finish the job sooner then expected and verified everything worked before leaving. Since it was shorter than they expected, the final cost was cheaper than what he quoted me!

Tom is my new go to plumber for any issues and for any renovations. I highly recommend his company and have already sent his contact info to family and friends if they need him in the future.

I would rate them 10/5 stars if I could.

Annie H.

We have had two services completed
By this company. Toilet repair and new faucet installed in our laundry tub. The employee was very through. Made sure both were completely working etc. perfectly. Explained they guarantee there work. We were so happy with the customer service and the jobs well done.

Chelsey O.

We fell victim to the recent freezing cold temperatures and a burst water pipe. We called Ace Works who scheduled us first thing the next day. They were on time and courteous. They efficiently made the repair, kindly informed us on what happened and how to prepare in the future and were such pleasure to work with. I hope u do t need a plumber again anytime soon, but I am fortunate to know ow that Ace Works is out there and ready to help. They will be my go to plumber for all future needs.

Robyn R.

Tom went out of the way to replace our tub/shower with an accessible shower for my husband after his motorcycle crash. Tom made sure everything was done correctly and stood behind his work. He even came back to fix a leak completely unrelated to the original project stating he guaranteed no leaks and that's what he meant. Exceptional man. Exceptional work.

Michelle S.

Tom is great to work with. He is quick, responsive and gives a fair price. He replied to my online request to put in a new hot water heater in less than a few hours and came out the very next day. I definitely recommend contacting him for any of your plumbing needs.

J A.

Thomas of Ace Works came the same day I called him and repaired our clogged kitchen sink. His fee was about half of what Roto-Rooter charged us a few years ago. Will definitely call Thomas of Ace Works if we have any other plumbing needs.

Ryan H.

Called Monday morning first thing and he worked with my schedule to come out the same day and fix my water heater, very professional and respectful. Next time I have an issue this will be my first phone call!

Ana P.

I want to recommend this amazing business, Tom helped us immediately as we needed him to fix the plumbing. There is no words to say thank you

Jenny K.

The day I called, was the day he was able to help us. Tom was quick, knowledgeable and very professional. Highly recommend Tom for any plumbing project.

Criis S.

Had a great experience. He did both leak finding and repair of the water line. He explained the problems clearly and made sure I understood and agreed with the findings. The time quoted was accurate and the clean up job was fantastic.