Accurate Leak and Line - Austin

Bill D.

As much as I hated the expense, they did an excellent job replacing my cast iron sewer pipes. Communication was great and explained everything as it was happening.

IT E.

150$ just to get an estimate is insane - I think my issue is a good candidate for their product but 150$ just to get an estimate is never going to happen. I really don't understand how this business model even survives in today's economy.

Debbie S.

We had a very positive experience with this company. Their bid for our water leak repair was good. They were fast and efficient. The crew at our house (Team Bravo) were friendly, professional, and worked together in a cohesive manner. I definitely recommend this company.

Laura G.

I cannot believe I was suckered into paying $300 for what is called a "comprehensive" inspection the supposed master plumber did show up on time, however, he was there at most 30 minutes... (I have cameras around the exterior of the house) no equipment, and could not even find the cleanout which is clearly visible... I feel so stupid! And now after paying the invoice, they are requesting access to the interior of the house, which I asked repeatedly if they needed, to finish the "inspection"..... I could have donated the money to charity! Have to give them kudos for upselling! Think at least twice before hiring this company! and now I am reading someone was actually charged HALF!!!! what the hell????

Crystal L.

Thank you for the explanation. At least your attitude is more sincere than the email reply I received.

Update of my previous review. With a couple of times back and forth communication in email, they insisted that I have to pay $150 first before receive the quote. Later I was told this is the company policy. Please see other reviews, the impression is different.

I paid the $150 dollars and I do receive the quote. I am still considering whether I will use this company or not, maybe I need more serious investigation.

Amelie B.

We had Accurate Leak and Line come out after S&D plumbing bid us an incredibly high price on a home line repair. Accurate Leak and Line correctly diagnosed our problem for free & completed the project at a much more reasonable price. Accurate Leak and Line was professional and courteous & they did a great job.

Lauren M.

They are amazing. They came out and checked our house for a leak and as it turns out, there was no major leak at all. Just a small issue with the guest bathroom toilet that caused our water bill to rise over the last few months. Another company (Reliant) had come out a few days earlier and told us that there was surely a leak in the slab of our house and they would have to come out and tear through our walls to fix it. Luckily, we decided to get a second opinion and Accurate gave us the information we needed to fix the issue (no tearing down the walls required). AND they were honest, very knowledgeable, and extremely nice and helpful. Thanks Accurate. If you're looking for honesty and reliability, they are your people!

Chau N.

Clayton was able to find source of my water leak (I live in an older neighborhood and my pipes were buried 4-5 feet (normally its around 2 feet), yet he still was able to find the leak within 45 minutes) for only $150 fee.
Another plumbing company wanted charge me an absurd $895 just to use their "Sonar equipment" plus another $400 to blindly dig around my yard to find source of the leak.
So Highly Recommend Accurate Leak and Line for finding where your water leak is.

Repairs are also reasonably price, only feedback is I think they are really busy so suggest they hire more technicians so repairs can be done within couple days instead of having to wait a week plus.

Mark R.

Highly recommend! One service call & diagnosis from Clayton saved us from 20K worth of unnecessary work from one of highly advertised plumbing companies in Austin! Encourage anyone to give these guys a call if you have a slab leak problem!

Randy K.

These folks did a great job. Great hard working and friendly crew. The work they did on the pipe was top notch. Highly recommend!!