Accent Plumbing

Jan W.

This company was referred by American Home Shield to diagnose a plumbing leak from the kitchen faucet. Prior to the service call, I clearly explained that this was a recall as the prior assigned company was not diagnosing it properly. This plumber from Accent Plumbing confirmed the faucet leak but told the insurance company that this leak existed prior to the contract which was completely false. I had a dishwasher put in a month prior and had a plumbing company come out to change the angle stop and there was no leak. Also have a contractor friend who was at the place multiple times in the past month working on different part of the condo and he too can vouch that there was no leak. Because of this false information, the insurance denied the claim and the insurance company charged me for work that wasn't even done! I had to hire another plumber to fix this problem. I called Accent plumbing and the girl who answered can only say ""what would you like us to do about it? You need to call your insurance company instead."" The reason why I'm in this mess is because of your company reporting misleading info to the home warranty. I was so fed up I canceled the home warranty insurance and I will be filing a BBB complaint shortly.

D L.

Accent Plumbing is the best! Honest, reliable, they go above and beyond to do a great job. The BEST technicians that our insurance company, American Home Shield, has ever sent to us!

Sergio and an assistant came to our house today. Sergio replaced a kitchen sink pipe under our house, he had to squeeze himself into a very narrow crawl space and did the job beautifully!

(BTW, another plumber had told me we needed to replace ALL of the pipes to the sinks. Sergio said we do NOT need this AT ALL!!! So nice to have an honest person come to help us with a plumbing issue!!!).

Thank you, Sergio!!!! We will call and ask for you next time! We appreciate your expertise, kindness and honesty:)

I would hire Accent Plumbing even without our home warranty service. We highly recommend them!

Bret V.

Amazing guys! I called them at 8:01am, they showed up at 8:30am and finished at 8:55am. Fixed and replaced a cracked fitting and leaky line.

Michael D.

Amazing customer service and repair work. Had an instant decrease in hot water; I have American Home Shield protection so I knew it would be $125 for the call. Placed the service call at 3:30 Monday afternoon, received confirming email before 4:00 with a promise to be here Tuesday between 8:30 and 10:00. They showed up at 9:00, were done and out of here within 20 minutes. The guy couldn't have been nicer. Great to deal with companies and people like this.

Catarina F.

These guys showed up. Gave me a clear quote, replaced the part in my water heater and figured it out. I got a run around from hell from 3 other companies before this.
They're awesome!! :)

Vic D.

These folks are great. They have done several jobs for me from clogs to a new water heater. I recently built a gas fire pit in my yard and called them to install the gas line. Luis, Efrain and Jr. busted their ........ to did the trench and set the line perfectly. Can't say enough about the quality of the work, the speed, the service. Going to try to post a picture if I can. Thanks.

Bob K.

DO NOT USE THESE GUYS! They are like the ""plumbing police"" for the insurance companies. In addition to the repair they look for anything that would not comply
with the insurance policy. If you have home repair insurance, ask for a different plumber.

Robert W.

Disgusting AGGRESSIVE BEHAVIOUR from either a Director, or employee whilst on a call, and OVER PRICING. I tried to explain the blockage issue, but he became rapidly frustrated with the issue, it felt like I was doing him a favour by giving, even asking him, to do a job, he was not compassionate or understanding, I told him, we had a very OLD HOUSE and their router rod would need to go down the toilet hole in the ground, HE SAID WE DON'T REMOVE TOILETS, we simply arrive, and use the router, I said, thats fine, we would remove the toilet before they arrived, he then became very more irritated, and SHOUTED AT ME, I said its ok, calm down, we will be ready for your router to do its job, HE SAID we don't do that, and we want, and will install an outside drain ROUTER PIPE, and the cost was going to be 2200.00USD. he basically wanted to install an outside pipe gateway for 2200, as opposed to a simple turn up and route the pipe.

David N.

Accent plumbing is awesome! They sent out two plumbers to snake my kitchen line and repair a leaky bathtub faucet. Efrain went above and beyond with my bathtub. He went to the local hardware store and purchased new handles for me because the old ones basically rusted off. I can now use my kitchen sink, washing machine without any backing up and my bathroom no longer has the leak.

Thanks Accent. I will recommend your business to all my neighbors.

Brad L.

7/01/16 update ... The two guys from Accent returned to do the job. They arrived within the window of time I was given and were friendly and professional-- as had always been my experience prior to this incident. I appreciate how they handled this.