Acadian Plumbing

Will A.

Had a leaky faucet/pipe in my bathroom. Called another plumber, their estimate was $900 because it would be a 4 hour job. On top of that, they wouldn't be able to fix the leak till the next day. The next day came, but the plumber did not.

Today I called Acadian at 8 AM. I was a bit worried because they charge for their estimate. 10 AM rolls around, the leak is fixed (they even had to drive to get a part), they cleaned up their work, most importantly the total bill was only $240.

I hate dealing with tradesmen because I know nothing about plumbing etc. but with these guys the whole process was quick and painless.

Hannah M.

I recently bought a house and during the inspection period, roots were found in my drain pipe. I made an appointment with Acadian Plumbing, and they were here two days later and fixed the issue within an hour. It was easy, affordable, and they gave me advice on how to keep the roots out. Highly recommended.

Alli L.

They were amazing. Excellent work, quick service and at a bargain price. They came out the next day and fixed the problem quickly. Had the parts needed in the truck already so no extra time needed to order parts. He finished putting on the new clawfoot faucet in less than 30 minutes. So I asked if he could look at a couple other issues around the house. He was very accommodating and took care of 2 other small issues. Even had the part in the truck for that one too. Definitely recommend.

Harvard A.

Acadian Plumbing came to my house to install some faucets and shower heads on February 8 & 9.
The plumber cut an entry passage in the sheetrock to gain access to the shower valve in the master bath, he told me after finishing the valve, that he should have made that cut.
Same guy while changing the faucet in the tub, destroyed all the trim woodwork around the access panel. I had to discover this on my own, he did not tell me anything about it. When I asked him what he was going to do about it, he called his boss, the owner.
The owner came to my house, looked at the tub panel and agreed that the plumber should have stopped when he started having trouble getting the trim off.
The owner, standing in my living room, looked me in the eye and told me that he would fabricate new wood trim and install it. Not a word since...I can only assume that he lied to me and never had any intention of honoring his words.
Now, one of the sink drains they installed has a slow leak, but I have no intention of calling them ever again. I have zero trust in them.

Erica S.

Had a pipe break in the ceiling in our kitchen. Acadian came out within just a couple of hours and fixed the broken pipe. Very professional people. Highly recommend their services.

Jeff A.

Got Acadian as a recommendation from Bevolo as part of a gas lamp install for my home and have been impressed enough to use them for additional plumbing needs. They are responsive, punctual, and reasonably-priced.

Cheryl B.

Fabulous Company that actually cares about providing quality service. They gave me options to choose from to resolve my plumbing problem and explained in common language what was wrong with my plumbing. I truly appreciate truthfulness and this company definitely believes in taking care of each client's home as if it were their own.

Kimberly J.

These guys saved me quite a bit of money and heart ache by finding a leak solution none of the other 3 plumbers I consulted with explored. He came in and really took the time to find the easiest best solution in a timely manner. He also walked me through my options and came in under the estimate. Great company to work with.

A C.

I cannot recommend this company. There is a complete lack of communication and customer service. I'm not quite sure about the quality of their work because they have not finished. They have not shown up when scheduled (on a few occassions) and no calls were made to inform me that they would not be coming.

No one on their team walked me through the job and what would be included/excluded. timeline, details, etc. I emailed the owner a list of questions about the scope of the work and did not receive a response even after he acknowledged receipt of the email and said he would respond. His workers were nice enough to answer my questions.

The times I have called their office to get status updates, their tone has been very rushed, bothered, dismissive and not very informative. I got a lot of one to two word answers.

They did some minor damage to the interior of the home and didn't tell me about it. I found it when I went in to clean up after them. It was roughly about a $10000 job and I expected much better communication and customer service. I will not use them again based on this experience. I am hopeful about the quality of the work, but only time will tell...

George H.

They screwed me and screwed up my plumbing under my house!!!

I used them for a simple job, fix my sewer line.

They did not disclose the full details of the job. Left me hanging for over 1 month!!! Asked for me to pay them up front for the job before they even broke ground.... Then they asked again when the tunneling was done... Then again when the plumbers came out to start the job... then once more when the inspector came out...NEVER gave me the final inspection Video. ""I had to call out another company to inspect their work."" The Owner shall give you the run around. Gave me a lifetime warranty that they shall not honor. Didn't finish back filling the tunnel they dug and caused my pipes to sag and hang.""which broke everything they did.""

I called them out 2 weeks after the job was complete because my home was flooded with water and crap!!!! Then charged me to come out at 9 pm to snake the line. The tech that came out broke the line further and broke the snake in my line. Now I am in a legal battle with them. The owner is a A$$HOLE!!!! STAY FAR AWAY FROM THIS COMPANY. I wish I did some digging as what type of company their are before I called them and signed a contract.... As I found out thru a few words from other customers that they have screwed over as well....