Absolute Plumbing and Drain

Jeff P.

The team at Absolute Plumbing are experienced, professional, and very responsive. I recommend them often in my Keller Williams real estate business.

Vince M.

Used them a few times now and they've always done a good job. Knowledgeable techs. Reasonable prices. They emailed me the invoice along with pictures of the work they did which was a nice touch. Ryan, Larry, Isamael and Roberto were all awesome.

J B.

Don't go with this company. When I called and explained the problem, I had to pay a $30.00 fee before they would come out. Then I was told $195/hour. I said okay. Let's get this resolved. It was all guess work when him and his apprentice when he came out and then there were calls between the ""boss"" and this plumber, Larry. Everything was, ""I have to check with the boss"". Are you a plumber that can think for yourself or not! Finally I said okay, let's replace a small valve in upstairs bathroom. He didn't have the part of course. He comes back from the plumbing supply, does the work and hands me the bill of almost three hundred dollars. He over-charged me for this small piece he used of $118.00! On top of $195. I was floored. While we were deciding whether to fix this (and it's not fixed by the way and I think he knew it) he tells me, oh, I have to call the boss again and see if I have to charge you a ""diagnostic fee"". I never would have paid that. Is he kidding? He's a plumber for Christ sakes! That would have gone to court for sure. He cleaned me out (a single woman of course). Never use this company. Its all about the almighty buck and not leaving a customer feeling good about a service (barely) provided.

Joshua E.

Careless employees, they pulled up night to me in a parking lot and opened their door and it came slamming into my vehicles and they just proceeded to squeeze their fat butts out of their commercial truck that they parked in a compact spot and started lighting up their cigarettes while hanging out in the back of their rig. Trashy and careless, I definitely know what plumbing company I will never use

C G.

I am highly, highly recommending Absolute Plumbing and Drain for your plumbing issues. Don't even waste time researching anyone else. From the front office customer service to the plumber they sent out, it was excellent all around.

Rod is a friendly, knowledgeable expert at clearing sewer line to street AND discovering there was a smaller blockage between clean-out and bathroom. He got to work immediately to clear both areas and let us know what the causes were-- tree roots to the street, but the blockage to the house was because the clean-out pipe hadn't been installed properly and was 4-6"" above the level of the toilet in the house. Rod clearly explained and showed us that when the clog occurred between the house and the street, pressurized water blew the top off the clean-out, but it was too high to be effective in having the water go directly into the yard. It began quickly backing up into the tub and toilet and flooded the tile floor with 2 in. of ""grey"" water. Rod was empathetic in explaining all this and telling us what next steps were needed to fix the clean-out and toilet. He is a great diagnostician, effective plumber, and wonderful at explaining what was going on.

At the front office/Customer Service, Lindsey is a tremendous asset for Absolute. She is very pleasant to talk to, efficient, knowledgeable, and eager to help solve your problem. Lindsey also knows plumbing terminology and function, and accurate price quotes, which effectively shortens your call so that she can get someone out to help as soon as possible. I called, and she had Rod out in less than 24 hours. Lindsey bent over backwards in my case and offered me an (unasked for) discount due to unforeseen difficulty in scheduling that resulted in Rod being a bit late. She was eager to make things right and definitely succeeded.

It was a lucky day for Absolute Plumbing when Lindsey and Rod said, ""Yes"" to their offer to work for Absolute. Both are tremendous assets.

M M.

The two gentlemen,Ryan and Roberto, were absolutely professional and worked great together. They explained the process and cleared the blockage quickly. I'm impressed with the whole companies customer service focus including the person taking the calls and dispatching the field crews. Thank you Absolute Plumbing on behalf of all of us here at New Life Christian. Written by Bill Echols

Kent S.

I had the sewer main line to the street clog , I have the insurance through CCWD and called with an emergency , that sewage was backing up into the shower inside the house . At 3:00pm I was told ""tomorrow between 12 and 4pm ."" Well that's not gonna fly , so I called Absolute Plumbing and Drain and was happily accommodated , "" We'l be out between 4-6p ...Amazing ! Rod showed up and was just as happy and pleasant as a person could be ! He had me flowing again in about 45 minutes ! I highly recommend them and surely will be my first call next time

S K.

Ryan and Sidney were the techs that came out due to a ceiling leak downstairs neighbors complained about. They were on time, quick and extremely knowledgeable/professional. Would call them for any future needs without hesitation! A small detail, but they even wore shoe covers without me asking them. Overall, Very great service.

Matt N.

Today was my 3rd time using Absolute in a short period of time after buying a new home. They have been friendly, timely, communicated well both in person and on the phone, and prices have been more than fair for their expertise/ tools/ time. Today my technician was Larry and he was patient, friendly, and transparent. I'm almost looking forward to my next leak (kidding).

Chris H.

We had a couple bad experiences with local businesses prior to calling them. They were on time, knowledgeable and honest with their assessments/ recommendations. We haven't had any work done yet (so I can't comment on that) but they have earned the call when we are able to move forward with our project.