Absolute Airflow

John R.

The expedited service that preferred heating and air gave us far surpassed my expectations.

Our technician Brock came out the next morning after I called in,They were able to remedy our air conditioner Had a great value. that had not been working for 24 hours, the expertise and professionalism truly surpassed my expectations, and that's saying a lot for someone who has spent thier life in customer service.

well done, cannot recommend this company more

Maria R.

The technicians and staff are very knowledgeable, professional and courteous. I have recommended Preferred Services to my clients in the past and am I fan of this company because of my personal experience with them as well as the raving reviews my clients' have given them when they have used their services.

Bryan B.

Thanks Miguel for come over and lighting water heater pilot. It was a Sat evening and he was here within 30 minutes. Friendly, professional and would use again when I need them.

Raelynn C.

Hey this company is great! I called frantically on a Saturday late afternoon. OMG !!!!!My air conditioner wasn't working! The lady who answered was great. She was efficient and to the point on how and when we can correct my air conditioner problem. Then first thing next AM the tech arrived. Right on time. His name was TJ- he got right up there figured out what was wrong and was very informative in explaining to me what happened and how to correct it. He was fantastic. All in all ...... you made things as great as things could be in a not so great 118 degree experience. Thanks so much

John W.

We just had Kaze of preferred services arrive as scheduled to handle a plumbing issue. If we could give him more than five stars we wouldn't stop at 6. If more service individuals were like Kaze no one would hesitate to call for assistance with an issue. Professional, polite, knowledgeable and an overall great appearance s defined in one word , Kaze.
As President of an association, this is the individual and company we want to deal with. The company always confirmed the schedule and arrival updates and Kaze
was prompt and very friendly putting us at ease.
Above and beyond service Kaz

Sandra D.

Preferred Services contacted me to discuss my complaint regarding overcharging for 'repair' and offered a $141 credit back, it did take some time, but I did receive the credit.

John O.

Preferred was absolutely amazing!!! Preferred's techs Javier and David came out promptly and did an absolutely wonderful job. I was especially impressed with the quality of work and service excellence they provided. I love my new system, and it's a blessing not to have to worry about staying cool this summer. I definitely recommend them, and will be using them again for any HVAC or plumbing needs I have in the future!!!

elliott g.

Preferred services is great and Luis is great ! You guys are the best ! The staff at preferred services are great ! The guys that come out and do the work are great ie Luis. The work Luis did was great . I'm really impressed. Thank you preferred services and thank you Luis.

Rick O.

Last month I wrote a review regarding a water heater repair at my Palm Springs condo.
It was gratifying to find that the owners of Preferred Services contacted me promptly to discuss the issues presented in my review.
Apparently, there was a misunderstanding that this was to be a warranty repair so they quickly contacted the manufacturer for an adjustment on the billing.
In addition they stated that they review customer satisfaction concerns with the service technician who performed the service and I assume that my earlier review will be given that attention.

Ben D.

We had a great experience with Preferred. Rick the owner was very helpful, Jean the dispatcher was very helpful coordinating our appointment and explaining the services and process, and TJ the technician was extremely knowledgeable and skilled repairing our AC unit. No shortcuts, he was the real deal and thorough. Top notch customer service and professionalism through the entire process. I would recommend Preferred to anyone looking for HVAC and plumbing services.