Absolute Airflow Air Conditioning, Heating and Plumbing

jenny n.

We had an issue with the heater and Carla was able to have Juan come out the next day and fixed the problem. There was a question regarding invoicing; the owner Jay personally called me about it and took care of it. Such a professional company and great staffs. Thank you!

Honest F.

Jose does amazing work and does the work right the first time. He didn't cut corners, he didn't try to BS me. He took my request and addressed my concerns. He stayed until I was happy and the rest of my employees were happy with their airflow. I cannot stress that we will NOT be working with any other companies. Don't make the mistake of going anywhere else. They are worth every penny. It took us years to find the right company, but we finally found the right company. So let me stress this and save you years. PICK. THIS. COMPANY.

Tanya R.

I recently purchased a 1930 Santa Ana house that had a broken, forced gravity furnace, no A/C, and no ducts (they had been removed for asbestos remediation). When I was making an offer on the house, I needed to put very specific language in the offer because the sellers were going to replace the ducts during escrow, and I wanted to make sure they would be suitable for the A/C upgrade I was going to make. Jay spent quite some time on the phone with me giving me the exact language to use in the offer and even gave me cites to the State of CA Standards manual with minimum insulation and air flow requirements. I was extremely impressed that he took the time to help me in this way. The sellers accepted my offer, and I called Jay back to ask him to come out and give an estimate during the escrow inspection period so I would know how much money I needed to subtract from my down payment to pay for the new A/C and furnace. I was very disappointed to hear that they do not give any estimates for houses in escrow. So I got three other bids from HVAC contractors who had no problems giving bids on houses in escrow. I ended up purchasing the house (the sellers gave me a credit for the duct work rather than replace it themselves) and I wasn't quite content with the three other bids, so I asked Specialty Air to come out (which they did, I think the next day) and they gave me a competitive bid. I was impressed with Jay's experience, knowledge, and patience in answering my endless questions. I wanted to see a copy of the optional extended labor contract, and wanted to see decibel rating comparisons, and wanted to use my own ZWave (ADT Pulse) thermostat: Jay was responsive to my needs, flexible, did research on my behalf, and helped me feel comfortable with my model/brand decisions. The job started on time and finished only one day late (which is practically on time for a contractor!) and Jay's crew was outstanding. These guys were extremely hard working, competent, respectful, and accommodating (there was other construction going on at the same time, and they were patient in juggling trucks in the driveway, waiting out power being turned off by someone else, etc.). They cleaned up after themselves every night. I have never been so impressed with a group of workers than the team Jay used. When it came time for the independent HERS tester (my efficiency was significantly better than the minimum standard, which on a 1930 house is astonishing) and then the city inspectors to sign off on the permit, Jay came personally and handled all of the details. Despite being disappointed that I couldn't get a bid during escrow, I am otherwise extremely pleased with Specialty Air and would enthusiastically recommend them.

Albert T.

Called service again last weekend. Set up appointment at 3:30pm today. Brian showed up right on time and replaced the bad part in 45 minutes. Problem solved!!! Your guys are great! Very reasonable price too....

Tiffany V.

Great service! Very nice on the phone. Came out the next day and fixed it quickly. Corey was nice and knowledgeable.

Marcia G.

I used this company based on its yelp reviews. The technicians were very friendly and easy to communicate with. We had a very old furnace system that needed to be replaced. We called specialty air explaining what our needs are. We needed a new furnace and coil replacement. The technician came out for a estimate, and emailed us that same day with what the cost would be. The day of instillation they showed up 1/2 hour early and got to work. Thanks to Robert Hartsfield & Jay Taylor for helping us out. The staff is very professional and friendly.

Joe A.

Was extremely happy with the service I received from this company. Started out just having a service call to service my AC unit which had not been serviced in many years. Not surprisingly had to have some repairs done. They gave me a quote and a date for doing the work. Jay himself came out to review the work that needed to be done just to make sure the technician was correct. Work was scheduled, they showed up on time and completed the work in the time they estimated and cleaned up after themselves. Was very happy with the happy with the service and would recommend this company!

Kirstin C.

Called around and all other company's gave the run around or was a week out for a tech. to come see the problem. Called Specialty Air and was booked for the next day. Cory came out on time with the appointment , was very professional fix the problem in a timely manner. Service charge is a little high but still not bad for the service. This summer is going to be a hot one and because of Cory and Specialty Air we are set and ready to go!!! Thank you,

Éowyn C.

I called Specialty Air the first time back in 2014 during a heat wave. Temperatures were pushing 100 when my air conditioner flaked out. As you can imagine, this was the worst possible time to have to call for service. All of the companies were overwhelmed, and many weren't even returning calls, but Specialty Air returned my call, and set up an appointment for only a few days out. I was so relieved.

Coy was the technician deployed for that first service, and he got me up and running that day. He was fantastic. He took the time to explain exactly what was broken, and explained what he needed to do to fix it. As a value add he even took the time to show me how to do a bit of troubleshooting on my own should another problem like the one I'd experienced re-appear (he showed me how to change out a fuse, and left me with an extra in case it blew again).

Fast forward a year, and my AC flaked out again. Once again, it was during a heat wave. This time I ended up working with the owner himself, Jay, who was incredibly professional and skilled. I apparently had another electrical issue that caused both my thermostat and the control board to blow. Jay carefully diagnosed both issues separately to make sure both parts had to be replaced. He charged me for the parts, but refused payment for labor because Specialty had been out to my place with such a similar issue before. I was blown away, and incredibly touched by this honorable decision on his part.

Then a few months ago, my AC choked once again. I had company just in from out of town, and, of course, it was pushing 95 degrees. Coy came out again, and did the diagnostic work. This time, he traced the issue to the electrical wiring that ran through the attic. The wire was worn and frayed and it was causing a short that was triggering the issues. In fact, it may have been what caused all of the problems dating back to the year before. He called another technician in to assist, ran new electrical wiring, and got me up and running that same day. And he didn't charge me a penny for the work. Once again - I was completely blown away!

Troubleshooting an issue as complicated as this one is always a process of elimination. It was a long journey to find the root cause of my air conditioner issues, but that's just part of the process. Specialty Air took care of me every step of the way. They stood behind their work and were more than generous with me. This is such a rare trait in businesses these days. Any shop can come out, diagnose a simple issue, and fix it. But what about when your issue turns out to be a complicated mess? That's when you want a company like Specialty Air. They patiently and methodically worked through the electrical system of my air conditioner, using process of elimination troubleshooting, until they resolved the issue. And they didn't charge me an arm and a leg through the process.

I really can't say enough nice things about the company as a whole, and about Coy and Jay in specific. If you are looking for a company to service your air conditioner, look no farther than Specialty Air. These guys are a class act.

Sasha F.

Before the the incoming heat waves gets unbearable, we decided to have Speciality Air fix our AC that wasn't cooling. The technician that came out was courteous, friendly, and very informative! He walked us through the process and was willing to answer all my questions. He fixed our AC right away and I couldn't be happier with the service. Thank you Coy!