Absolute Airflow Air Conditioning, Heating and Plumbing

Leanne J.

Spencer is friendly, very nice, and very professional! He is kind and honest about his work. He doesn't charge an arm and leg for fixing the problem. We will definitely be calling him back for any future issues we may have!

Jennifer H.

Our shower broke, so we gave Absolute Airflow a call! They had Andrew out to our house the same day to assess the issue, and he stopped the leak that had started when the shower broke. When he returned with the parts, he did an amazing job: even though he had to cut through our tile (the other side of the wall is occupied by bookcases so he couldn't go in that way!), he repaired it to the point that you can't even tell there was ever anything wrong. He also offered to swap out our old toilets, so we went ahead and did that too.

100% would use again!

sabrina t.

This company lacks in customer service and professionalism, moments ago I received a call and because I wasn't interested the lady disconnected with a proper ending; she straight hung up the phone in my face - I called her back to school her because I wasn't rude to her. No thank you, keep your rude staff over there!

Lourdes R.

We hired them to repipe our house after we had a water leak. We paid them $18,000.00 Dollars for the job and to this day we have not received an statement showing the numbers for the work done.
We had to pay another company to finish the drywall We continue to call them and send them messages and no answer.
The contact person who came to the house was Scott. Never saw or talked to him Again. We have copies of the check we paid to absolute airflow.

We are getting ready to take them court.

Jazzmin W.

I am writing a review based upon my interaction with Erica. She needs to be retained.

I had decided to pick up the call from a number that had been constantly calling me for weeks now and never left a message. She was rude from the beginning and I had asked her to take me off the list like o had requested previously. We had no need for any service. She then proceeded to talk to me in a very condescending tone asking me when I should like to schedule the service for. After I told her I didn't need an appointment it went even further downhill. Her back talking and rudeness was unnecessary.

Suffice to say I won't be needing any type of service in the future.

Anne M.

Excellent response time and advice on repair and updating of HVAC. Very friendly and professional technicians with great troubleshooting advice from Spencer & John helping me evaluate my issues and giving me choices in the extent of repair I could choose. This was followed by prompt & efficient installation with Pedro & Sergio who were pleasant and explained how to manage the new equipment and new thermostat and cleaned up thoroughly. Very pleasant and knowledgeable team work by all.

Avalena M.

Nick came out to my house to flush my 2 year old water heater upon arrival he put on booties intruded himself and thanked me for inviting him to our home for services we had gotten with our membership. He began flushing my tank and while it was being serviced he walked me through my entire house and we inspected all areas of the home which was nice because lots of the stuff we don't even remember exist. After inspecting everything he explained different options we could consider for upgrading our system all the way from a tankless with a great warranty and a home water filter. Nick was very knowledgeable and kind we gladly have him return for any plumbing issues we might have in the future. Absolute has always gone above and beyond to provide top notch service. If you're looking for a great company look no further.

Bastian A.

Absolute airflow is just awesome. We used to have their subscription and just signed up again. They will reach out and make sure your HVAC units are serviced. They are extremely friendly and professional. John and everyone who's ever come to my house goes above and beyond. Feels good to know that Absolute Airflow has got your back.

Joshua G.

Mario recently came out to my house for an annual furnace tune-up. He showed up on time and was extremely professional throughout. I have worked with this company twice and been extremely satisfied both times. They provide amazing service with personable technicians while also providing very insightful recommendations to keep your HVAC system up-to-date. The easiest $99 to spend a year is on their annual membership where a technician will come out during the spring and fall to ensure systems are ready for running AC/heat.

Kyle H.

This review is primarily for their customer service and maintenance.

We had Absolute Airflow install a new HVAC unit in the house and they did a fantastic job. The staff was nice to work with and the end result was impressive.

When it came time to maintenance our unit, Absolute Airflow was advertising a special for $99 to maintenance the AC and look at the plumbing. We jumped all over it. When I spoke to the customer service representative, I told them I was having a difficult time locating the filter they used (14x25x4.5) online, and that we really needed to have one replaced. She assured me that there would be one on the car for me.

Well, the maintenance guy came out and did not have the filter, and had no idea one was requested. He said he would check their local supply shop, and after about an hour, he gave up. I called customer service and they said they would order one. That was four weeks ago and we haven't heard anything back from them. I ended up finding the part by myself and ordering it though a different vendor.

So in conclusion, their install team? Fantastic. Their customer service and maintenance team? Very subpar.