Absolute Airflow Air Conditioning, Heating and Plumbing

Edgar P.

I had him come out a while ago... and the blower I had was not working well. He was honest, took the blower back to his shop, and fixed it all for a very reasonable price, and it is still working... so far spared me a 10k+ expense for the last two years. Thank you!

Gary C.

It was our lucky day when our neighbor recommended Specialty Air. We finally had a/c installed in our 1960s home. The furnace and duct work had to be removed and replaced due to age and asbestos. They completed the job quickly, at an affordable price. All we had to do was set the thermostat and sit back and enjoy the cool air! Jay was fantastic to work with and I definitely recommend him and Specialty Air.

Tony N.

Unfortunately I'm out $680 because of dishonest employee. I called specialty air to come fix my air conditoner to cool my house down. The technician led me to believe leveling my refrigerant would fix the problem. After the technician leveled my refrigerant and charge me $680 he tells me I have to also replace my ducts(which cost thousands and I don't have) for air to flow properly. So that's when I realized there's no point in running air conditioner since its not going to cool down the house(I wished he would of told me that before hand or else I would of never agreed). So not only does my air conditioner not work properly but I now feel like I got screwed out of a lot of money and got nothing in return. I called back and spoke to the owner and tried to ask for a partial refund. I basically argued that I got mislead by the technician. The owner sounded like he didn't care about accommodating his customers so I was force to hang up. I would never call them back or recommend them.

Ed M.

Very satisfied with service. On time, found and fixed the problem very quickly. Only problem was we forgot to ask for a senior discount but called later and they were willing to honor the discount. We received the check today.

David H.

I have used Specialty Air for the past 7 years and have been pleased with their service. On the most recent service call I asked about changing out the pump for the condenser and having the filter changed. I was told the pump was $350.00 and the labor was $380.00 and the filter was $80.00. Although I understand the cost associated with having to store parts until they need to be used, these numbers seemed a bit high. With that I took the serial and model numbers of the pump and went to Amazon Prime. Much to my surprise the price, delivered overnight, was $41.00. That is a mark up of 7 times. The filter, $30.00.
I then reviewed all of the old notes, should have done this originally, and found that the drain had been changed to a gravity drain so that the pump was not even needed.
I asked to just have the filter changed and the coil cleaned.
Today I received a call from the owner saying that ""people change and that he felt his company and me were not a good fit and he was cancelling the order"" After giving them 7 years of business I guess questioning his ethics on overcharging were not acceptable. I suggest all future users question the parts charges.

Henry T.

One of most dishonest and unprofessional AC companies I have ever met and dealt with. Made a service call to them and they have $129 service call. They came to my commercial building and gave me an estimate of almost $2500 for the following:
$560 for recharging the gas which is normally $300
Replacing a blade which was replaced 6 months ago $670
Finding leak in the AC by just seeing oil on the ground will tell you there is a leak and charge you $760, and at last clean the condenser for$350.
Now here why I realized who dishonest this company is , on the invoice it says that they changed the filter which was replaced two months ago and since the replacement I have not used the AC.
By the way other technician I called found out the the compressor was dead and no of the above was the problem .
I called the owner and he sent me a picture of a dirty filter from another job and tells me this was mine.
Don't insult me.i suggest that you do your homework before hiring these lairs.

R R.

This company went above and beyond, showing a level of integrity that impressed me a lot. Would highly recommend these folks.

jenny n.

We had an issue with the heater and Carla was able to have Juan come out the next day and fixed the problem. There was a question regarding invoicing; the owner Jay personally called me about it and took care of it. Such a professional company and great staffs. Thank you!

Honest F.

Jose does amazing work and does the work right the first time. He didn't cut corners, he didn't try to BS me. He took my request and addressed my concerns. He stayed until I was happy and the rest of my employees were happy with their airflow. I cannot stress that we will NOT be working with any other companies. Don't make the mistake of going anywhere else. They are worth every penny. It took us years to find the right company, but we finally found the right company. So let me stress this and save you years. PICK. THIS. COMPANY.

Tanya R.

I recently purchased a 1930 Santa Ana house that had a broken, forced gravity furnace, no A/C, and no ducts (they had been removed for asbestos remediation). When I was making an offer on the house, I needed to put very specific language in the offer because the sellers were going to replace the ducts during escrow, and I wanted to make sure they would be suitable for the A/C upgrade I was going to make. Jay spent quite some time on the phone with me giving me the exact language to use in the offer and even gave me cites to the State of CA Standards manual with minimum insulation and air flow requirements. I was extremely impressed that he took the time to help me in this way. The sellers accepted my offer, and I called Jay back to ask him to come out and give an estimate during the escrow inspection period so I would know how much money I needed to subtract from my down payment to pay for the new A/C and furnace. I was very disappointed to hear that they do not give any estimates for houses in escrow. So I got three other bids from HVAC contractors who had no problems giving bids on houses in escrow. I ended up purchasing the house (the sellers gave me a credit for the duct work rather than replace it themselves) and I wasn't quite content with the three other bids, so I asked Specialty Air to come out (which they did, I think the next day) and they gave me a competitive bid. I was impressed with Jay's experience, knowledge, and patience in answering my endless questions. I wanted to see a copy of the optional extended labor contract, and wanted to see decibel rating comparisons, and wanted to use my own ZWave (ADT Pulse) thermostat: Jay was responsive to my needs, flexible, did research on my behalf, and helped me feel comfortable with my model/brand decisions. The job started on time and finished only one day late (which is practically on time for a contractor!) and Jay's crew was outstanding. These guys were extremely hard working, competent, respectful, and accommodating (there was other construction going on at the same time, and they were patient in juggling trucks in the driveway, waiting out power being turned off by someone else, etc.). They cleaned up after themselves every night. I have never been so impressed with a group of workers than the team Jay used. When it came time for the independent HERS tester (my efficiency was significantly better than the minimum standard, which on a 1930 house is astonishing) and then the city inspectors to sign off on the permit, Jay came personally and handled all of the details. Despite being disappointed that I couldn't get a bid during escrow, I am otherwise extremely pleased with Specialty Air and would enthusiastically recommend them.