Abe's Plumbing

Segun O.

These people are the worst! They have not repaired the job they were contracted to do. I am considering having them sued. My pregnant wife was lied to by their technician. They took a part from my home and then never returned. Saying that we would receive a call in 2 business days, a week later we've heard nothing. What makes this even uglier and more reprehensible is that when I finally got a hold of the office manager, she couldn't locate the technician that came to our home, and then she tried to pawn off the mistake on our insurance company.

At best they are incompetent, at worst they are crooks. Since I can't give 0 stars...they get lowest I'm allowed.

To lie to a pregnant woman...shameful?

Jay L.

The plumber Jose was professional and did pretty good job.
However, the customer service lady is very rude and has no patience to answer questions.

Rhonda B.

This company needs to be shut down. The absolute worst customer service ever. After leaving several voicemails to please call me , even after they had the work order to send a plumber, they avoided every call. Went one week with no hot water, never spoke to anyone. They are sitting in that office allowing the phones to ring, and laughing at the sucker on the other end of that phone. They only answer to Insurance company's , because they see those guaranteed dollar signs. I don't understand how the owner of that so called company allows such crappy office employees to work for him or her and keep allowing such Horrible reviews. The absolute worst company I've ever dealt with........

Glenn W.

Terrible customer service. Office manager was down right rude. The plumber who came to my house is a flat out liar as well. If I could give zero stars I would. Stay away from the company at all cost.

D M.

I too would give a ""0"" if I could. It took us over a month to schedule an appointment. We called numerous times (daily) throughout the month to only receive voicemails or the receptionist hanging up. We finally had an appointment set, only to receive a cancellation during the time the technician was supposed to show up. We scheduled an additional appointment later that week for the technician to be over an hour late to tell me that they could not fix 1 item and would need appliances to fix the other. I'm not entirely sure why you would come unprepared for a job when you knew the issue at hand. Then as he was leaving, he offered to fix the other item if I paid him $50 cash... We set up ANOTHER appointment a week and a half later where the technician again showed up an hour late. We called to complain only to have the receptionist give us attitude and not apologize once. Unbelievable that this company is even in business. Home Warranty will be taking this company off of the preferred Plumbing List.

STAY AWAY!

Sierra Y.

Terrible TERRIBLE customer service. If I could give zero stars I would. My claim was issued through first American home warranty and Jessica called me late the same day. I called back to schedule service and someone answered only to tell me we're closed for the day ( then why pick up the phone???). Then she took my info telling me I could get a call the next day, never happened. I called almost every hour trying to get a hold of someone to schedule service but they never seem to answer. Two days later I finally get service scheduled for Friday, I took the day off to accommodate the 4 hour window that I needed to account for ONLY TO HAVE SERVICE CANCELLED THE DAY BEFORE!! . Tried to call back to reschedule, and of course, no answer. I'm now working with another company.

AC C.

Absolutely terrible. Similar to many of the other reviews, they did some work as part of my home warranty and were able to temporarily address the problem. As you can imagine, the same problem resurfaced. When I inquired whether they stand by their work, Marlene scoffed at the idea and told me they only cover 30 days. If you get assigned to them, avoid at all costs!

Amor O.

The WORST plumbing company!!!! If you have First American Home warranty and assign them to you, ask for another company. We have multiple leaks in our sewer pipes and plumber named EDWARD couldn't even find the leak! He attempted to crawl for the first time to assess and was too wet underneath so he asked for a cleaning company to do the clean up before he inspects again. So 2 days later he came back after it was all cleaned up and dry and ""crawled"" underneath but still couldn't find the leak. He suggested for another company to come with a camera to further inspect it. I mean what kind of a plumber are you or even a plumbing company who doesn't own basic equipment like a camera?! How do you even call yourself a plumbing company?! This company is a joke! Even their customer service is the worst! Two weeks later our problem still hasn't resolved. Finally my husband who is twice Edwards size went into the crawl space and found the leak. Now we're just waiting for First American (another BAD company) To get approved for a work order.

Hayley B.

This company is a scam. If your home warranty company (First American in my case) refers these guys, request a new company. I requested a repair for a leak in my shower- turns out that the issue was a broken shower dial- but because I didn't specify that in my request (how would I know?) they won't fix it and I have to start the process over again. Additionally, when the technician left he said he was ordering a new part to fix it, yet I never heard from him again and Abe's says the case has been closed. I'm assuming their poor customer service is due to the fact that I am a home warranty customer but I'll never use them again to find out.

One M.

Edward the plumber came to rescue! Our garbage disposal was broken and my wife has been complaining about it for weeks. Edward from Abe's plumbing came, checked out the problem, went to go purchase a new one and replaced it with a new one asap! Great communication from beginning to end. He could have ripped me off, but he was honest and was able to get the job done in a quickly matter. Appreciate your help!