ABC Sewer & Drain

Kim J.

My bath tub was leaking really bad called this place on a Sunday made an appointment for Monday morning. The guy came out and fixed the leak, told me he ordered the additional parts for the tub and that I could pick them up from General Plumbing supply store in American canyon
on Friday. Went to this store , they don't know what we are talking about. So I called the dispatch person he took my name and number so he could talk to the guy that came out I have yet to receive a phone call.
That was over three months ago.

Harry B.

Clogged toilet , They said they have to take the toilet off and go into the pipes from there. an hour and a half into the work Tyler got a call that he had 15 more minutes to finish the job. Miraculously ,all of a sudden it drained and the toilet was reattached. We were charged $220 and gave a $20 tip to Tyler for a job well done. Next day my wife tells me the toilet isn't secured and to my surprise the right side wouldn't tighten. Then we were told that the flange was broken and that was the reason why it didn't fasten . Now, I had installed the toilet myself just a couple of months before and knew the flange was fine. So they sent ""the actual plumber"" to reseat the toilet. 2 days later the toilet backed up again (that was a Saturday) called them ""i'll call you right back"". NOTHING!
All weekend we went without a toilet or any way to use water inside the house. Called 'em Monday morning, they came and wanted to charge an additional $200 to take the toilet off again. Of course we didn't agree to that, we already paid $220 for a job that was never finished and should have a 30 day warranty. So they did a halfass attempt and called it quits.We called another plumber who wasn't equipped to do the job but did a FREE inspection and referred us to yet another plumber. These guys came out and first tried to go through the sewer cleanout , after that didn't work they went up on the roof (equipment and all) and went through the roof vent. These guys were very friendly and professional and told us that there will be no charge if they can't fix the problem. Well, guess what, it took some time and sending a camera down the drain to identify ,and then some more time, but the problem got fixed. Yes , it wasn't cheap $450 , but the job was done right. One heck of a lot better than paying $220 for a job NOT DONE!! I had to give a one star rating , but I would have preferred A ZERO, just didn't have that option.

Pat D.

I called ABC sewer for a backed up bathroom sink after feeling my home warranty service was not very helpful nor providing a reasonable price.
ABC had my drained cleared within 30 minutes!
They are very professional and polite and most importantly provide excellent service.
I will for sure always call them for my plumbing needs.

Virginia S.

I am not too hi-tech here, but I was trying to revise and update an earlier review, but can't get rid of the lower mark review I wrote the other day.....so I will try here: after two days of frantic phone calls to get the spraying shower resolved, Matt came out and finally stopped the spraying and replaced the shower spigot and I was finally relieved......but your office needs to follow up with its customers when the plumbers are not going to come instead of leaving us stranded so I only hope this does not ever happen again!!!!!

Mike R.

These guys were AWESOME! They showed up on time and quickly resolved the sewer issues we were having. They were really cost effective and courteous. I would definitely use them again!

Ariana P.

First time showed up and snaked the wrong port so the issue was not resolved. Called them to come out again and they were An hour late then tried to charge again to fix what they should have done to begin with. They didn't like the ""attitude"" of the person in the background (who they heard over the phone not in person) who was understandably upset because there's sewage overflowing in their backyard and left because they couldn't own up to their mistake and take responsibility. What happened to 30 day guarantee? Apparently that doesn't apply.

Eva M.

I use to love this business I called to clean out my drain. The workers are honest and respectful to women and seniors like me. I will no longer use since yesterday the owner a real up tight scrooge told me on the phone I waste my estimates on you you cost me time & money and he hung up on me. What a miserable jerk!! During the Christmas season!! Sorry your worker estimator was honest and did not think I should spend money. Get estimate from another company.

Kevin P.

They answer at 750 am on a Saturday was at my place under 1 hr took care of my plug drain

Thank you guys kudos to your crew and company

Ruth B.

This company saved my life! I know it's only a Plumer, but if you have no water for 2 days. The struggle is real! So happy that the work was completed so quickly and did not cost me an arm and a leg. I would recommend this business to all my friends and family! No need to go anywhere else, call them!

Joanne D.

We've had this company come out several times for clogged bathroom pipes. They've always been fast, efficient and courteous. They've taken care of the drain issues in record time. The second time required a repeat visit for which they gladly came out and unclogged it again at no charge.