ABC Plumbing, Air & Heat

Carole T.

Do not use ABC plumbing. They cheated me out of a lot of money, and I have the receipts to prove it. They gave me an estimate on replacing several water pipes. When they came and did the job, which was 2 weeks later, they only replaced one small piece of pipe and charged me the full amount of all the pipes they were supposed to replace. That came to $2687. Don't let them cheat you.

Felix G.

If I could, I'd give them a -5 stars for thieves. They sold me a tank-less water system for $3,267. I was in need after my water tank began to leak and was turned off. The man went out to the truck, was there for while and came back with this estimate. There was no break down in the cost. Later I found out that the tank-less heater he sold me is $649 in Amazon. No senior citizen or army veteran discounts were offered. it only took approximately 2 hours to install. Also, they don't seem to be local, I called them because I found them in the 5 Star Rated 2022 Pinellas County Florida book. I wish I would have looked here first.

Larry W.

The first time I called them, they lost my appointment. They rescheduled for the next day. Replaced capacitor in outside HVAC unit. I paid them $47 to become a """"member"""". With some perks. The next time I called them was to swap out a kitchen faucet. The plumber was inexperienced. For some odd reason, he disconnected the hot water connection to the dishwasher. Cold water ran out. He asked if I used cold water to do my dishes!! To swap out the faucets, it took two hours (!), and with the discount I was charged $500!!!! Their prices are outrageous even for those of us who paid the $47 to be a """"member"""". Today (June 23, 2022) I called because I needed two outside faucets replaced. The representative sounded like she was calling from Mars. The connection kept breaking up. After more than eight minutes of giving my information so she could verify my account, I asked to talk to her supervisor. There was no supervisor on duty!! C'mon. Any time a business is open there has to be a supervisor. This is NOT a local business. When you call their toll free number, you get some kind of national answering service. IN SHORT, DO *NOT* DO BUSINESS WITH THIS COMPANY!!! CHOOSE A COMPANY THAT'S LOCAL. i wish I could give them a ZERO.

Marie D.

The advertisement of their Club is such false advertisement. It is to give the customer priority scheduling so time and time again I'm the 1st or 2nd order of the day and today is another false guarantee: I've waited for service since 8:00 this morning and it is 6:30 p.m. and I'm still waiting. Christmas is coming too. This is the worst company I have ever dealt with. I missed two appointments because it's not a company with integritty. I believe in """"one's word is their word. This has not been my experience. I'm only told what I want to hear. So disappointed.

Lisa S.

After a very short power outage my a/c would not come back on. Called them and they scheduled me immediately. They send you a profile with pictures on your technician ahead of time so you can feel confident letting them in. He was very cordial professional and quick, checking everything And diagnosing the problem. He arrived within 2 hours of my call. Highly recommend them!!

M L.

I called them for an air conditioning tune up for 59.00 and all I got was taken.All that happened was they opened my air handler showed me that the coils were rusted. They closed it up and went to the air conditioner and took pictures and basically told me it was in need of replacement. When I called to complain that I did not see any work done they said well it should be wet all around where they said they flushed it out, not a drop of water was present. I was told that a supervisor would call me back but all I got was another rep. So much for their 100% customer satisfaction. DO NOT USE THESE PEOPLE!!!!!!!

Diane B.

We called them only because we had a new countertop installed on a Friday (4/1) and needed the sink hooked up on a Saturday (4/2). What a mistake! They didn't have the part they needed for the job, so they came back on Monday (4/4). I called and asked if I could order the part on Amazon, receiving it on Saturday, but no one called me back. Anyway, they came back on Monday and """"finished"""" the job. Tonight (4/7) I turned on the garbage disposal for the first time and it did not drain and there is a leak from one of the pipes in the cabinet under the sink. We found a spare part from the Grohe faucet that they left off and the retractable hose doesn't retract unless it's forced back in. ABC gave me $100 off the $600!!!!! charge because we didn't have any kitchen water for the entire weekend. If we had a do over, we would have waited until Monday to have our local dependable plumber that we always have used to do the job.

John C.

Get second opinion.. we were told we needed a new ac unit. Second opinion and all we needed was a capacitor...scam!

Tony H.

If you are prepared to pay anywhere from two times to five times what everyone else charges then you will love this company. No matter what work they do it's anywhere from $300-$500 an hour. Maybe they're plumbers double as lawyers or doctors. I have only used them in emergencies because they can come out same day. Every other company I call is a week to two weeks out. This also says something about their business. If everyone else is booked up and they are available on a daily basis they must not have enough customers. Be prepared to go broke after using them. First time I used them, 20 minutes $350. Second time I used them, 1 hour and 10 minutes over $1000. Third time I used them, less than one hour $1000. Insanity! I've got to find someone else to use in emergencies.

David D.

Needed a needed a new toilet installed for my home and relied upon """"2021 Pinellas County Florida Five Star Rated"""" by Home Services Review for a vetted plumber. ABC was among the list of recommended plumbers in the area. I'm not sure who vetted them, but they are unethical. Plumber came to my house and offered me multiple options, all of which were very expensive. We agreed upon ABC installing a specific toilet that it would provide for $1,035. (This was the discounted price!) The installation was to take place the next day. The plumber didn't arrive, nor did he call, the next day. I called ABC and they did nothing. The plumber didn't arrive the next day, or the day after. It took FIVE DAYS for the plumber to arrive with NO TOILET. At this point, my family and I were desperate to solve this issue. ABC and I verbally agreed that I would purchase a toilet for the plumber to install. Plumber finally arrived, installed the toilet and told me after the installation that the adjusted price would be $677. This was not an agreed upon price; it was adjusted based on what ABC thought was appropriate. This was not on the contract. And what ABC charges is not in line with what multiple other plumbers (including Lowe's toilet installation) have quoted me. ABC is predatory. They prey on seniors who rely on vetted services from Home Services Review. If Home Services Review had actually """"done the research,"""" they would see that dozens of Florida residents have been scammed by ABC. DO NOT USE ABC. They rely on customers not understanding what their rights are and use unethical tactics and intimidation to get more than what is fair market value for the services they provide.