ABC Plumbing, Air & Heat

John C.

Get second opinion.. we were told we needed a new ac unit. Second opinion and all we needed was a capacitor...scam!

Tony H.

If you are prepared to pay anywhere from two times to five times what everyone else charges then you will love this company. No matter what work they do it's anywhere from $300-$500 an hour. Maybe they're plumbers double as lawyers or doctors. I have only used them in emergencies because they can come out same day. Every other company I call is a week to two weeks out. This also says something about their business. If everyone else is booked up and they are available on a daily basis they must not have enough customers. Be prepared to go broke after using them. First time I used them, 20 minutes $350. Second time I used them, 1 hour and 10 minutes over $1000. Third time I used them, less than one hour $1000. Insanity! I've got to find someone else to use in emergencies.

David D.

Needed a needed a new toilet installed for my home and relied upon """"2021 Pinellas County Florida Five Star Rated"""" by Home Services Review for a vetted plumber. ABC was among the list of recommended plumbers in the area. I'm not sure who vetted them, but they are unethical. Plumber came to my house and offered me multiple options, all of which were very expensive. We agreed upon ABC installing a specific toilet that it would provide for $1,035. (This was the discounted price!) The installation was to take place the next day. The plumber didn't arrive, nor did he call, the next day. I called ABC and they did nothing. The plumber didn't arrive the next day, or the day after. It took FIVE DAYS for the plumber to arrive with NO TOILET. At this point, my family and I were desperate to solve this issue. ABC and I verbally agreed that I would purchase a toilet for the plumber to install. Plumber finally arrived, installed the toilet and told me after the installation that the adjusted price would be $677. This was not an agreed upon price; it was adjusted based on what ABC thought was appropriate. This was not on the contract. And what ABC charges is not in line with what multiple other plumbers (including Lowe's toilet installation) have quoted me. ABC is predatory. They prey on seniors who rely on vetted services from Home Services Review. If Home Services Review had actually """"done the research,"""" they would see that dozens of Florida residents have been scammed by ABC. DO NOT USE ABC. They rely on customers not understanding what their rights are and use unethical tactics and intimidation to get more than what is fair market value for the services they provide.

Rollie- O.

ABC... A Bunch of Crap! It started in July 2021, the compressor on our AC unit died. As a result, we called around for estimates and ABC seemed to be the best deal with 0% interest for financing and one day service*. This was extremely important because again it was July, and we live in Florida! Pay attention to the asterisk. I repeat the asterisk is important... we have and continue to go through the motions with this company. July 2021: took a week to install *Friday, 07/09/2021: the pitch...we selected a unit and install was set for the next day. We thought the salesman was being nice when he offered us a portable a/c unit to get through the night, but of course it was broken/ missing pertinent pieces to function properly. *Saturday, 07/10/2021: per install crew incorrect air handler was selected (single unit.) which would not fit in our attic, so a two-piece handler was needed. Being it was Saturday; we were told supply/ distribution center was closed. *Monday, 07/12/2021: install begins, one of the installers was electrocuted by a wire in attic...operation ceased. Call their supervisor and was instructed to wait for an electrician within their company to come out to see what was going on. He was fine by the way just shocked. *Tuesday, 07/13/2021: electrician came out cleared for the guys to start again. Missing heat kit for the unit, backordered. Refrigerant low and did not have any in truck. *Thursday, 07/15/2021: Installed heat kit and refilled refrigerant. They left their portable unit, ugh! Finished? Not quite...More asterisks November 2021: Warranty calls *Now it's Fall, and we began to experience issues with or unit. We have had to place several calls out the ABC for the same issue. After using the heater, the compressor will not come on once you try to switch the unit to cool. Calls made on: 11/11/2021, 11/20/2021, 1/7/2022 all outcomes provided different answers to problem. Labeled warranty calls. Mind you the warranty on their work is only good for the first year. December 2021: Inspection *The salesman in July stated to us that their work would need to be inspected and had us fill out a permit permission form to do so. He informed us that ABC would get in contact with us to schedule an appointment for this to be completed. On December 15, 2021, we received an email stating, """"Please be advise that the permit...Air conditioning is set to expire. Expired permits can incur fines."""" WHAT?! No one from ABC had every reached out prior to the December 15. *12/20/2021: Inspection FAILED!!! Unit too low in pan, Copper wiring needing caps/plugs, a wire being smaller than what is required. January 2022: Inspection issues *1/7/2022: While calling in yet again for the Warranty issue previously mentioned In November. I also, inquired about the inspection results... made an appointment to fix these issues. *1/11/2022: appointment was set for morning. Now I will say they did call stating they were behind, but someone would get out to fix the inspection failures. The service technician arrived at 6:49pm and was still unable to complete all the inspection issues. On top of that, more issues were noticed. *24/7 Service is a joke. If you are not willing to pay for the service call (which they all noted once they did come, fell under our warranty) they will not come out right away. They pass your information over to the morning crew who then calls over each other to schedule a technician to come out. To be continued...

Charles S.

Stay away from this company, it's a scam. They wanna show up for $79 just to tell you that your unit is broken (duh). Then the first option for them to even begin to do work started at $1500. I have never met a more crooked unethical company. They want you to read their literature and try to add value by showing you all the pretty pictures of how they fix peoples equipment and want you to Buy in way beyond a reasonable solution. They are crooks. Over valued work for more than top shelf pricing. Caveat emptor. Call anyone except these people. I threw 79 bucks out the window for absolutely nothing. I would rate them a zero if I could but that was not an option!!

Laquanda K.

I wouldn't recommend this company to anyone. I called to get my toilet unclogged and was sent out a plumber who they say turned out not to be a plumber. Needless to say my toilet wasn't functionable for several days before they got a """"real plumber"""" to come out. After several days they tell me I need to get my sewage line repiped. I opt to finance and put a down payment down just to find out they ended up taking the money for the cost of the entire job out of my account. Almost $7,000 unauthorized that I filled papers out to finance just for them to take the money out anyways. This company is a joke! Not only did they send me an unlicensed plumber, take my money, but the job failed the inspection as well. Awful company! Save your time and money and use another company.

John M.

If ABC's pricing wasn't so ridiculously out of line, they'd probably get a 4* or 5* rating from me. Tech was prompt, professional, and experienced. I needed my gas cooktop disconnected/reconnected when I was replacing countertops. Wanted to charge me $640 for work other companies were quoting at $200. Wanted to repkk LLC ace flange and guts in my toilet for $1400 per toilet. I can replace the whole toilet for $500. Tried to sell me a $1,500 tankless hot water heater for $6,500. Do not bother calling.

Marge B.

Call ABC and it's done.That is their commerical i.p.o on tv. It should say call ABC and it's done wrong. My house could have burned down. The wiring was a all wrong.Advice always pay with a charge card. We got our $ back. ABC never came to pick up the junk they put in. I got a master plumber to the job.ABC NOT ONLY THREATENED MY FAMILIES SAFTY. THEY ARE VERY EXPENSIVE AND USE PEOPLE THAT DON'T KNOW WHAT THEY ARE DOING. Do yourself a favor call someone else

Joseph R.

Great company who stands behind there service and products they provide, plumbing is one of those trades that you really should be more concerned with the warranty of the services provided then the price,If you think it's expensive to hire a good plumber try hiring a cheep one. You get what you pay for with ABC.

Kristy G.

I called at 5:30 with an emergency repair and the receptionist went over what the emergency fee would be and told me someone would be calling me back and they would send a plumber tonight. I received a call back at 8pm and they said they weren't sending anyone this evening and they had no record of me saying it was an emergency and that they could reschedule me. Very rude on the phone! I believe her name was Ashley. She needs customer service 101 !!!