Aaron's Plumbing and Home Repair

Cindy Y.

DO NOT HIRE! DISHONEST, INCOMPETENT, AND UNETHICAL!
I called them to investigate a pre-existing water stain that my house had when I moved in several years ago. I had it painted over but the stain came back after a couple years, so it seemed like there might be a slow leak. I first had a bad feeling when I saw ""Should I send Steve or the boys"" on text message from the office. Sure enough, I get ""the boys"" - Angel and Alex. Upon arrival, I explain the history - how I've never felt any moisture or had any paint bubbling, but I wanted to make sure there was no leak. After touching the ceiling with their fingers, they say they feel moisture but they won't know until they open up the drywall. Foolishly, I agree, and they start cutting large pieces out of my ceiling. Everything looks dry but Angel tells me he sees a water stain on the pipe, and it must be coming from the upstairs laundry room. They then cut open large holes in my laundry room wall. He starts feeling around and everything feels dry. There's drywall dust everywhere, and he washes his hand. After briefly wiping his hand on his shirt, he feels the washing machine piping and says he's pretty sure he feels moisture. Really? But then after wiping his hands off more and the pipe, no more water/moisture. We've been running the laundry sink and washing machine nonstop for 30mins at this point, but everything is dry. Angel basically shrugs and tells me to call them back when I see water and find the leak. WHAT? I called YOU to tell me what the issue is, if there even is one. I ask if they have any special leak detection tools, and he said it involves sound, and they can't use it b/c we're looking at a drain pipe. Umm, ok.

So, they put back up a very small piece of drywall in my ceiling and leave everything else open and a dusty mess. They ask me if I want my other pieces of drywall or if they should take it. WHAT? Yes, I want the pieces of my house that you destroyed and I now need to patch up. I write my check for their $155 service charge, and am just shaking from the frustration of this experience.

I then call a 2nd plumber. He was SHOCKED. There was NO reason drywall should have been cut out. He explained there are tools you can use like a moisture meter, where you can check if anything really needs to be opened up. He also said if the old water stain was painted over without stain guard/primer first, then the old stain would actually seep through the new paint. He continued to investigate, but there is no evidence of any leakage, and I talk to him about Angel's claims of moisture by the washing machine piping. He says absolutely not - we would see evidence of some type of corrosion or discoloration, which we do not. He concludes that there is no active leak. There may have been one once upon a time, potentially in the attic, but there is no issue now. The cost of this visit? $0. An honest, helpful person.

Then came the drywall repair guy who does a lot of work with water damage. He too was SHOCKED. They should not have cut out all this drywall. There are tools, he explained. If they absolutely need to see behind a wall, you can punch a small hole through and use a snake with a camera and a light. More evidence that Angel was completely incompetent and not trained in this trade. My drywall repair and paint bill to come? $430.

I then, of course, call Aaron's Plumbing. I asked if they could simply just not cash my $155 check. I don't think I should be paying them for a service call when they really didn't know what they were doing and caused hundreds of dollars of damage to my house. The office person says she needs to speak with the owner and he would call me back.

Does Aaron Check call me back? No. Angel calls me back and is combative after hearing I don't want them to cash my check. I explained all of the findings of these other experts, and how he absolutely did not know what he was doing. After arguing back and forth, he finally says ""Fine, what if I write you a personal check for your $150 and the office doesn't have to do it?"" I say ""Whatever you want to do"" and ""He says Ok, I'll send you a check. Sorry for wasting your time."" And, we hung up.

I call Aaron's Plumbing back the next day to ask if I can just speak to the owner since he never called me back. If I were the owner, I'd want to know this is how my business is being conducted. I told the office that Angel offered to personally pay me back, and is that really what a company wants an employee to do? I'm not even asking for them to pay for all my damages - just don't make me pay for a service call that created this mess. The office says the owner will call me back.

So where are we now, a week later? My $155 check was cashed. No refund check from Angel. No return phone call from the owner Aaron. I even texted Aaron's personal cell. No response.

I don't want to hassle with Small Claims, so I just want to WARN ANYONE READING THIS. DO NOT HIRE AARON'S PLUMBING. LEARN FROM MY $600 MISTAKE.

Leo S.

Wow just looking at my Yelp reviews and I review a lot of plumbers it seems. Luckily I find most my plumbers through Yelp so it works out.
Most recently I had a gas leak. A pipe that came out of my meter and feeds my pool heater has been leaking for some time. Finally the gas company came by and said you need to fix it it's on your side.
I needed Quick Service. I called Aaron's Plumbing. I was greeted by a friendly voice that told me she could probably have someone out here in a couple of hours. She called back a few minutes later and said actually she could have someone there within the hour.
A nice guy named Steve came to my door and I told him the problem he looked at it and gave me an estimate but also told me that this could actually wind up being a bigger job can either one of us wanted it to be. We were hoping the pipe coming from the meter wasn't rotten all the way to the bottom. In addition we were hoping that the 90 the pipe attached into and the piping adjoining it we're still in good shape I gave him the okay and away he went.
The gas meter had some Shrubbery around it and he wanted to carefully manicure around it. Since I was pretty much sick of those bushes I told him don't worry just tear them out. During the digging process some irrigation was broken. Steve was very apologetic and I understood that it could not be helped. After he made the repair the gas line he also made the repair to the irrigation . Steve was friendly, capable, and efficient. He had the job done in a few hours and I was a happy customer I wholeheartedly recommend Aaron's Plumbing

Mary D.

Aaron's plumbing takes care of all the plumbing needs at my office and he never disappoints. Always a professional and friendly. I can tell it's a family owned business because they are very honest and trust worthy. Give them a try you won't be disappointed.

Simone K.

I am delighted to leave a review for Aaron Check and his team of professionals.
No job is to big or small.
Response times are very quick, this is awesome as it reduces anxiety when there is a crisis.
The team are always on time and always clean up, sometimes leaving my jome better than when they arrived.
I have recommended Aaron's Plumbing and continue to do so with confidence.

John W.

My wife and I noticed a leak in our ceiling and called Aaron's as we've had a good experience with them in the past. They sent Steve out the same day, and not only did he locate the issue swiftly, he did all the work and finished everything the same day. Not only did he leave the areas he worked on spotless, he even went as far as to vacuum the area to make sure it was clean! 10/10 will recommend, and they have a customer for life.

Linda H.

Aaron's Plumbing is amazing!!!!! Always takes care of our needs and is always there when we need them. Aaron & his workers are very nice & caring. Highly recommend!!

Lori R.

I called Aaron's Plumbing Monday morning and Angel came out that afternoon. He showed up right at the scheduled time and was very professional. Our two clogged bathroom drains, were more of a challenge to clear than we anticipated, but Angel got the job done and charged a fair price. I will definitely use Aaron's Plumbing again.

Brenda M.

Wednesday evening the H O A called out Aaron's Plumbing to assess the problem, water leaking from the ceiling that was quickly dictating the nights events to look forward to.
Aaron's plumbing arrived in short time. Angel climbed up and found the problem immediately. Easy fix he says. Alex and he left to get the parts and returned quickly.
In one hours time from first arriving, going for parts, fixing leak and cleaning up, the problem was fixed.
Angel and Alex were polite and worked quickly. Our HOA , and myself has used this company for years. Doesn't matter what time of day, they are here to help out.
Thank you.

Andrew W.

I have utilized Aaron's Plumbing for many homeowner associations that I have managed over the years. Recently, Steve from Aaron's cleared two separate drains at a homeowners association in Fullerton. The first was cleared with their bladed snake attachment. Instead of having to replace the section of pipe because of age, rust, and built-up constriction, he cleared the three constrictions and saved the association a good bit of money and the hassle of having to open walls and patch/paint walls.
The other drain he cleared had been ""cleared"" last week by a $65 plumber... ""NOT!"". The $65 plumber only managed to pop off the corroded, threaded clean out cap, so all the water drained out into a planter. Steve from Aaron's cleared the blockage and put a new cap on the clean out pipe.
This is just one of many times Aaron's Plumbing has done a excellent job.
I recommend them for any plumbing work you need done, including re-piping, installation of sewer clean out access ports, water heaters, pressure regulators, filtered water systems, repairs of slab leaks and re-routes.

William J.

We considered hiring Aaron's for a shower repair about four months ago but they didn't call back so we hired a different plumber. Come today, over four months later, I receive a certified letter from them with an invoice for nearly $200 for a repair they never performed and a threat to take me to court. Incredibly shady tactics. No chance I'll consider them for future repairs.