Aaron's Plumbing and Home Repair

Ashley M.

On the two separate occasions that Aaron's plumbing has came out to my home, they were great! I had a leak coming from by bathroom floor - Aaron came out initially, then Steve and Angel . All three were extremely friendly, polite and made me feel comfortable while I was home alone with my young child.

On the second occasion, they were called out due to an excessive amount of foul water pouring into my restroom from the ceiling and walls flooding the area, my bedroom and this same matter that was leaking into my son's room. This time only Angel arrived and was polite and respectful just as the first.

There have been false reviews shared here. I am the tenant who lives underneath the woman leaving negative yelp reviews. I was never advised by the plumbers of any living conditions nor feces. However, I was advised that her toilet bowl overflowed and she failed to clean up the water. (With that being said, I made MY OWN assumptions about the water based on the color, smell, the fact that it came from a toilet bowl and I was the first person to notify the HOA of any issues.) This in turn, caused an excessive amount of dirty water to flood my restroom making it unusable, damaged furniture in my bedroom including walls and carpet and also seeped into my young child's room causing damage to carpet and toys (uninhabitable).


**Please note that she did not call her own plumber until a day and a half later (they came down to my unit) causing me to believe that she was negligent in her actions, did not take the proper steps to notify the HOA and not honest about the situation. We're in the process of mitigation in three of our rooms and currently living elsewhere due to this issue.

Nicole H.

Angel is the most unprofessional tech I've ever encountered. Unfortunately my HOA contracts with this company because our community has a boiler system and all units are connected. There was an incident that had water flooding into the unit below me. Angel was sent out and after spending 10 minutes max in my home he goes back to the unit below and reports on the overall appearance of my home along with a completely false description of what was overflowing from my toilet. The downstairs tenants then posted a video on social media spewing the information received from Angel about my home. If you want your neighbors to be privy to your private home life then be sure to request Angel when you schedule your appointment with Aaron's.

Megan T.

We've had plumbing issues in our building for a while now and each time our bathrooms have flooded, we've called Aaron's plumbing and they were there within the hour. Aaron's plumbing is quick, friendly and professional. Angel was our technician both times and I couldn't be happier with our service. Aaron's plumbing is our go-to and with good reason! I highly recommended them for any and all plumbing needs.

Mike B.

The water heater in the office started leaking badly, called the Landlord said it was our problem and gave me their plumber telephone number. Called but they said they only work with the Owner not the tenant perfect case of ""Catch 22"". Called 3 more plumbers all with 24-hour emergency service but no luck best was the next day. Then call Aaron Plumbing & Home Repair, thinking got to keep going we're flooding. Sounded OK but said see you in 30 minutes. I was hopeful but expected longer from the past experience of other plumbing companies. But wait, 30 mins later they were there. Efficiently shut off the water, explored up above the ceiling, found the leak. The water stopped running. Promised to come back the next morning to install a new tank. Know what, they arrived next morning quickly installed the new heater & they were gone.
Conclusion, if you want good service, There when they say they will be, and a lot cheaper than the big Guys.
Call Aaron Plumbing & home Repair they're in Santa Ana, I am certainly glad I found them & called.
Mike B.

JR F.

Aaron's Plumbing tech arrived as scheduled, was aware of the issue, and immediately went to work on resolving the drain situation to our complete satisfaction.

Very competitive pricing, professional techs, and great customer service!

Cindy Y.

DO NOT HIRE! DISHONEST, INCOMPETENT, AND UNETHICAL!
I called them to investigate a pre-existing water stain that my house had when I moved in several years ago. I had it painted over but the stain came back after a couple years, so it seemed like there might be a slow leak. I first had a bad feeling when I saw ""Should I send Steve or the boys"" on text message from the office. Sure enough, I get ""the boys"" - Angel and Alex. Upon arrival, I explain the history - how I've never felt any moisture or had any paint bubbling, but I wanted to make sure there was no leak. After touching the ceiling with their fingers, they say they feel moisture but they won't know until they open up the drywall. Foolishly, I agree, and they start cutting large pieces out of my ceiling. Everything looks dry but Angel tells me he sees a water stain on the pipe, and it must be coming from the upstairs laundry room. They then cut open large holes in my laundry room wall. He starts feeling around and everything feels dry. There's drywall dust everywhere, and he washes his hand. After briefly wiping his hand on his shirt, he feels the washing machine piping and says he's pretty sure he feels moisture. Really? But then after wiping his hands off more and the pipe, no more water/moisture. We've been running the laundry sink and washing machine nonstop for 30mins at this point, but everything is dry. Angel basically shrugs and tells me to call them back when I see water and find the leak. WHAT? I called YOU to tell me what the issue is, if there even is one. I ask if they have any special leak detection tools, and he said it involves sound, and they can't use it b/c we're looking at a drain pipe. Umm, ok.

So, they put back up a very small piece of drywall in my ceiling and leave everything else open and a dusty mess. They ask me if I want my other pieces of drywall or if they should take it. WHAT? Yes, I want the pieces of my house that you destroyed and I now need to patch up. I write my check for their $155 service charge, and am just shaking from the frustration of this experience.

I then call a 2nd plumber. He was SHOCKED. There was NO reason drywall should have been cut out. He explained there are tools you can use like a moisture meter, where you can check if anything really needs to be opened up. He also said if the old water stain was painted over without stain guard/primer first, then the old stain would actually seep through the new paint. He continued to investigate, but there is no evidence of any leakage, and I talk to him about Angel's claims of moisture by the washing machine piping. He says absolutely not - we would see evidence of some type of corrosion or discoloration, which we do not. He concludes that there is no active leak. There may have been one once upon a time, potentially in the attic, but there is no issue now. The cost of this visit? $0. An honest, helpful person.

Then came the drywall repair guy who does a lot of work with water damage. He too was SHOCKED. They should not have cut out all this drywall. There are tools, he explained. If they absolutely need to see behind a wall, you can punch a small hole through and use a snake with a camera and a light. More evidence that Angel was completely incompetent and not trained in this trade. My drywall repair and paint bill to come? $430.

I then, of course, call Aaron's Plumbing. I asked if they could simply just not cash my $155 check. I don't think I should be paying them for a service call when they really didn't know what they were doing and caused hundreds of dollars of damage to my house. The office person says she needs to speak with the owner and he would call me back.

Does Aaron Check call me back? No. Angel calls me back and is combative after hearing I don't want them to cash my check. I explained all of the findings of these other experts, and how he absolutely did not know what he was doing. After arguing back and forth, he finally says ""Fine, what if I write you a personal check for your $150 and the office doesn't have to do it?"" I say ""Whatever you want to do"" and ""He says Ok, I'll send you a check. Sorry for wasting your time."" And, we hung up.

I call Aaron's Plumbing back the next day to ask if I can just speak to the owner since he never called me back. If I were the owner, I'd want to know this is how my business is being conducted. I told the office that Angel offered to personally pay me back, and is that really what a company wants an employee to do? I'm not even asking for them to pay for all my damages - just don't make me pay for a service call that created this mess. The office says the owner will call me back.

So where are we now, a week later? My $155 check was cashed. No refund check from Angel. No return phone call from the owner Aaron. I even texted Aaron's personal cell. No response.

I don't want to hassle with Small Claims, so I just want to WARN ANYONE READING THIS. DO NOT HIRE AARON'S PLUMBING. LEARN FROM MY $600 MISTAKE.

Leo S.

Wow just looking at my Yelp reviews and I review a lot of plumbers it seems. Luckily I find most my plumbers through Yelp so it works out.
Most recently I had a gas leak. A pipe that came out of my meter and feeds my pool heater has been leaking for some time. Finally the gas company came by and said you need to fix it it's on your side.
I needed Quick Service. I called Aaron's Plumbing. I was greeted by a friendly voice that told me she could probably have someone out here in a couple of hours. She called back a few minutes later and said actually she could have someone there within the hour.
A nice guy named Steve came to my door and I told him the problem he looked at it and gave me an estimate but also told me that this could actually wind up being a bigger job can either one of us wanted it to be. We were hoping the pipe coming from the meter wasn't rotten all the way to the bottom. In addition we were hoping that the 90 the pipe attached into and the piping adjoining it we're still in good shape I gave him the okay and away he went.
The gas meter had some Shrubbery around it and he wanted to carefully manicure around it. Since I was pretty much sick of those bushes I told him don't worry just tear them out. During the digging process some irrigation was broken. Steve was very apologetic and I understood that it could not be helped. After he made the repair the gas line he also made the repair to the irrigation . Steve was friendly, capable, and efficient. He had the job done in a few hours and I was a happy customer I wholeheartedly recommend Aaron's Plumbing

Mary D.

Aaron's plumbing takes care of all the plumbing needs at my office and he never disappoints. Always a professional and friendly. I can tell it's a family owned business because they are very honest and trust worthy. Give them a try you won't be disappointed.

Simone K.

I am delighted to leave a review for Aaron Check and his team of professionals.
No job is to big or small.
Response times are very quick, this is awesome as it reduces anxiety when there is a crisis.
The team are always on time and always clean up, sometimes leaving my jome better than when they arrived.
I have recommended Aaron's Plumbing and continue to do so with confidence.

John W.

My wife and I noticed a leak in our ceiling and called Aaron's as we've had a good experience with them in the past. They sent Steve out the same day, and not only did he locate the issue swiftly, he did all the work and finished everything the same day. Not only did he leave the areas he worked on spotless, he even went as far as to vacuum the area to make sure it was clean! 10/10 will recommend, and they have a customer for life.