AAA AUGER Plumbing Services

Charlie S.

A week ago, we called AAA Auger (#aaaauger)to unclog our sewage main at a price of $350. A day later, we are still having issues. We had to go out of town for 3 days and since we've gotten back, our sewage line has backed up 3 more times. They elected NOT to warranty their work because they said there were roots growing in our pipe (of course, there is no real evidence of that since they wanted to charge another $250 just to run a camera down the line). I understand that we live in an older house and that the possibility of there being a collapse somewhere in the line exists, however, for $350 they should exhaust all means of finding the "root" cause of the issue before suggesting we spend another $5000 to replace everything. Now, a week later they want to charge another $150 to do the same thing they did a week ago. NOT a satisfied customer!!! I wouldn't recommend these guys to anyone.

T J.

I have used AAA Auger for almost 25 years and will continue to do so. I called for an appointment and they said, "Would now be okay?" I was thrilled. Rudy came to my house today and installed my new faucets. There was a problem with turning off the water under the sinks. The knobs were stuck. Even I tried. He was very informative and kept me aware of everything he was doing. He got everything fixed beautifully. He was professional and very polite. He even gave me a discount. AAA Auger always sends me coupons for discounts.
I highly recommend this company.

Edward M.

I have used AAA Auger since I moved to San Antonio in 2002. Their service has always been timely as well as professional and priced very fair. The plumbers are always neatly dressed, very courteous, and keep you advised throughout the repair process as to what they find and how they will resolve the issues. In addition, their prices are quite competitive as well as transparent. They give you an up front price as to what the repair will cost and there's never any surprises. Today, Rudy from AAA Auger came out and cleared a sewer line blockage for me. Not only did he clear the blockage, he ran a camera through the sewer line (at no charge) to ensure there were no other problems with the line--in addition, he recommended a periodic maintenance plan to ensure that I have no blockages in the future. Bottom Line: I count on AAA Auger for all my plumbing needs and I implicitly trust them--they're that good, honest, and reliable.

Brooke L.

Wouldn't recommend. Labor way over priced and manager doesn't return phone calls. Disappointed, used them a couple times before and never felt ripped off. Always had great customer service. Not sure what happened but it's a shame, fast service and no charge for quote but the labor cost is ridiculous! I can't imagine it taking 2 hours to replace a kitchen faucet cartridge. There's no need for any further comments.

Alex K.

During our recent remodeling project we had to move a gas water heater (three feet). Called Auger for a quote, personnel was very professional and courteous. Technician was on-site within a day... and appeared very knowledgeable and competent.

We were quoted around $2.5k for the project by Auger, while a competitor charged us $1.3k for that job. Also, I noted similarly inflated price trend for a softener connection (asked for on-site quote). There are a lot of things that go into pricing of work, so I wouldn't speculate on price discrepancy within industry.

We did not use Auger this time, but I would definitely recommend getting a quote from them.

Albert G.

I called AAA Auger due to a clog we experienced in our upstairs bathroom, the toilet would not flush and the shower would not draining either. The plumbing technician Mr. Charles was here in less than one hour and ready to work; he was courteous and professional. Mr. Charles was very persistent in unclogging the main drain line with the plumbing snake before considering removal of the toilet. His persistence unclogged the main drain line, thereby saving us a lot of money. Thank you AAA Auger and Mr. Charles.

Kate K.

I just drove behind one of their vehicles and they had a large, open, clear barrel of (plumbing liquids) that were spilling out the top and landing on the road and cars if they weren't careful. I stayed way back until I could pass them.

John E.

I had a great experience with AAA Auger Plumbing. I wanted some tests done on my property. Ray, Ray and Trent did the tests and found a few issues. They made sure that I understood everything prior to leaving. Prices seemed very reasonable. Very happy with the service they provided and will be contacting them again for any future plumbing issues.

Vallory A.

They were the BEST! Gene, Paul and Martin did excellent work!!! They located the problem, repaired it efficiently and quickly and cleaned up all the mess!!

Regina F.

We just bought a new home and wanted to switch out the kitchen faucet with a better faucet and they wanted to charge me $300... I called Anchor Plumbing and they did it for $160 and they did a fantastic work!
CALL ANCHOR PLUMBING!!