AAA AUGER Plumbing Services

Laura T.

Did a great job today. Came over right away and solved the issue without charging an arm and a leg. Which is very rate these days. Thank you guys!!

Anne E.

Once again AAA Auger to the rescue! After going with a different plumbing company that was underprepared, uncommunicative, and lacked the wear with all to do the job he started AAA Auger came in within 1 hour, found the main line and spent the next day finishing up why the previous plumber couldn't seem to manage. Thank you AAA Auger. We will have you to the top off next!

George V.

Worst company in San Antonio, appointments mean nothing to them , its just a game to them. I scheduled and inspection of my backflow preventer three days ago for today. I called this morning to confirm , they said will call when were on the way, around noon. Its 3:43 pm they're still not here. Called office they said we don't have you scheduled today taking care of emergencies only. Really low level company doing business in SA. SAWS has them listed as an approved contractor to perform this test. Calling Saws next. I tell you all do not do business with this low level company . Shame on the owner what a poor excuse for a company doing business in San Antonio

Mrs. G.

We called at 8 with water pouring out of our shower, so we turned off the water to the whole house. They said they'd be out by 9:30, called at 9:40 no one answered so I left a message. Called again at 10 was told plumber had difficulty at previous job couldn't show up until some time between 12-1, still no one shows up and no one calls, so we call again and they had pushed us back to 7:30 AM. All this waiting and no water and no call from them and they aren't willing to help they just say, well sorry. So much for 24 hour service or any service for that matter.

Frass M.

It should be no stars but you can't go lower than1. We had an issue that required a plumber we placed a call on friday evening for saturday at 11 am but the called that they should be there around 830 am I informed them that it was supposed to be at 11, well since the it's been a runaround after another it's now Sunday at 1040am and still getting a runaround from Gregory and hung up by if I remember correctly her name was Susan. I guess the have taken the saying that your #2 is their #1. Because I tasted some crap with them, i highly suggest looking other companies.

Chris H.

Our kitchen faucet was not working properly - their team came out to take a look. They had the faucet working within 10 minutes. They provided the service at no charge.

Allison F.

I had a pipe burst this morning and had to shut off the water to my entire house. I called them and they had someone on the way immediately. Colby got here like the Calvary riding in to save the day. He was nice, professional and gave me options on how to fix my broken pipe. I cannot thank you enough.

Janet C.

They are not the cheapest company in town. But, I had 1 commode backing up when it was flushed, and after another well-known plumbing company in town and then an individual plumber, I called AAA Auger. Joe came out that afternoon, felt I needed a new commode (did a "plumber test") ...never mentioned by the other two people. At this point, Joe put in a new commode and all has been well ever since!

So, after spending over $400 with the first company, and I just didn't call the individual plumber back (these independent guys just don't have the proper tools in many cases), AAA charged me $597 (ugh!) to put in a new toilet. I know I could have probably had it put in cheaper, but at least they know what they are talking about, and as of today the problem remains fixed! And Joe was such a sweetheart!

Scott H.

I have a multiple location business where the use of plumbing is vital to its success. AAA Auger (5 years and counting) in general and Juan Lopez specifically (going on 2 years) are absolute 5+ stars terrific!
Very communicative in both defining the issues and explaining the fix. Both issue specific and ongoing maintenance, all inclusive.
I never feel the need to call anyone else!!

Chuck E.

We called AAA Auger at 3:30 with a water leak. They said they would be our a little after 5. At 8:45 we canceled the appointment. Seams like they would have let us know that they wouldn't make it here when they said they would. They have fixed the exact problem two other times. Looks like they would make it a priority since this is the second time their fix has failed.