AA Service and Repair

Gilles K.

I stand by my previous review. Of course I need an initial diagnosis. However, a normal service call fee is around $90 to $100, NOT a discounted fee of over $250 down to $90. As for the repair, a simple $45 part and less than 5 minutes to fix for $400 to $500. What a joke!! I stand by my previous assessment of your business. The previous owner, Joe Lambert, would be outraged at what you charged. Trust me, I will take my business elsewhere.

Mitchell B.

I just had a serviceman come and check out one of my ac unit, he told me that I had a leak and he doesn't have the correct Freon to charge the unit and their company doesn't carry R-22. He then recommended that I replace my unit because it's 11 years old and he could sell me one for $6000+. After a quick """"no thanks"""" he goes outside and come back and says his """"boss"""" said they had another unit for $4800. Again """" no thanks"""", my wife then asks: """"can the leak be fixed"""" his response: """"yes"""". First of all 11 years is not an old unit, and I just found a 2 ton unit installed for 1/2 the price of what this guy was trying to sale me. I will NEVER again call or recommend AA.

Phil L.

Had these people replace my AC two years ago. Excellent job at a fair price. Since then have been called several times offering me maintenance packages at a inflated price with the statement my warrenty would not be good if this wasn't done. Last straw was yesterday with a scheduled appointment of 7 A.M. (offered a BIG discount for being a loyal customer) They had not shown by 10 A.M. when I called they said no the appointment was between 7 A.M. and 9 P.M. Rescheduled for Tuesday and confirmed 7 A.M. twice. NO SHOWS AGAIN. Called again and was told I must stay home and wait even if it was all day. Very rude very arrogant.

Tay G.

I spoke on the phone with hannah who helped my husband and i tremendously and she called in someone to come fix my ac. They came fast and were very quick to fix the problem. The staff is super friendly.

Ian M.

Had techs out twice. Both times neither one knew what they were doing. Failed to clear the drainage pipe. Gave us a time estimate of service call from like 8am to 7pm.

Ethan B.

Kerry McDaniel, Steve Lomimy and Ray Walker provided me A+ service today by correctly identifying the issue with my old unit and installing my new unit with a great level of attention to detail; all within a single day! Thanks again for cutting me a great deal on my new AC unit!

Dan K.

This is a fraudulent company! The worst. They quoted me $580 for a 'leak test'. This involves connecting a tank of nitrogen to the unit. Takes less than 5 minutes. They then say they will 'discount' it 35% to $365 AND you need to pay this in advance (because they know you will see it takes 5 minutes and you will tell them to get off your property afterwards). BBB should shut these frauds down and I plan to do all I can to help that be accomplished. The worst!!,

Sibane P.

Buyer Beware!!! Especially if your AC Unit is under Warranty DO NOT use this company. They do not honor warranties on parts. You will pay a flat rate and will not be give an itemized bill to determine what and how you were charged. To replace an $1100.00 part, I was charged a total of $2495.00. When I asked to be refunded for the part portion of the bill, they would not honor the 10 year warranty on my 5 year old AC unit. The office workers are rude and lie for the managers. Two different managers told me they would call me back to discuss my bill and I never heard back from them. There are too many other companies that you can use to have your AC fixed. Don't waste your time and money with this company. If I could give them zero stars I would. Run the other way!!!!

Mark S.

State of the art technology, they put my system in a few years ago and stand by it. Reasonable maintenance plan. They texted a picture of the technician before he came out

Trish C.

AA North Florida AC installed my new unit in early 2017 and just recently conducted a maintenance in March 2018. It is September and my HVAC was not working properly. AA North Florida said my freon was low and it would cost me $500. Having just shelved out thousands of dollars for this new unit AND had maintenance done just 6 months ago, I was furious. After making such a stink over this, the office manager, Mary, reduced the charge to $400 which did not please me either. I told her to complete the work because I did not want my tenants without air over the weekend, but that I was going to share my experience on social media. Mary said because I was going to share negative feedback, she REFUSED to allow her technician to do the work. Three times, I asked her to complete the work and each time she said because I was going to share negative feedback she would not allow the tech to perform the work. Office Manager, Mary, refused to allow me to speak with anyone higher than she. I tried to contact the owners, Anthony and Angie Schreiber, but since Mary would not allow me to speak to anyone else, not even the tech, I was not successful. I contacted another HVAC vendor who charged me LITERALLY half the price AA North Florida AC was charging for the same service. NEVER in my entire life have I been denied service that I was willing to pay for. I would not recommend this company.