A1 Plumbing Supply

Vince S.

The customer service here is non-existent and they flat out stole from us. We had to special order a delta shower fixture that we massively over-paid for to begin with. We did not get our entire order and had to return to pick it up. My wife had a baby and life got in the way, so probably a little too much time had passed before she returned to pick up our items.

Come to find out that this place recently changed hands and is under new ownership. The previous owners were working with hand written receipts, arcane inventory control, and probably creative accounting practices.

The sales clerk looked my wife in the face and flat out LIED to her saying that the item had been picked already up by our contractor. WTF! Really, how does something like this even happen..And worse how do you look yourself in the mirror everyday knowing that you steal from hard working local families. Hopefully karma will come around bite these shysters: people will simply buy their their stuff online cheaper and the IRS will come down on them like a bag of bricks.

Rachel R.

Really helpful, nice guy. He didn't have what I needed, but spent a lot of time with me anyway. I would definitely come back.

Art L.

These guys are fantastic. I went in based on the other glowing reviews on Yelp, and was blown away by how wonderful they were.

I had a loose idea for a galvanized pipe clothes rack, and the napkin math to support it. With little more than this idea and an hour before closing on a Friday, I wandered into A-1. They took one look at my sketch, and said ""Oh yeah, we can help you with that."" And like that, they were off - one to start cutting custom length and threaded pipes, the other to walk me through the process.

About an hour later, 6 minutes before closing, it was done. Not just getting all the pieces, mind you, but the entire rack was built. And a good thing too, we encountered a few engineering problems my napkin didn't accommodate. José and Uriah, you guys saved my butt, and made this project fantastic.

I went in to get parts and maybe a little advise. They not only helped with that, but assisted in making the project a reality. Above and beyond expectations. I'll be back here for literally any plumbing situation.

Johnny W.

I'm always skeptical when a place has 5 star reviews across the board, but this place is the real deal. I had a small, custom project with a lot of pieces that took a lot of time, and they were patient and helpful every step of the way. Even when I cut a pipe to the wrong length, they re-cut it for me so I could get the job done. Thanks guys!

Green L.

I have to second the high rating for service and attention. It doesn't get any better. I've had a number of experiences there where they've bent over backwards to help me out. If you're not a plumber, this is the perfect place to go. These guys aren't plumbers either, but they've picked up enough over the years to get you going. You'll have a hard time getting anywhere near this level of attention from the other plumbing supply houses. Call in large orders; it takes them a while to get things together. The one downside of their setup is that you can't wander into their stock and play with fittings. That can be useful.

Ruth B.

I've been having trouble finding a part for a Dornsbracht valve. I've tried 3 or 4 other plumbing supply/dealers, and the part was so small that everyone else literally dropped the ball. Promises made, promises broken, and this is with me having even found the part number myself.
That was until I spoke to Adon (spelling?) here at A-1. He was a JOY to deal with. He followed through, called back even sooner than he said he would, and even found a way to expedite things for me. I spent many years working at the Ritz Carlton Hotel, so I know all about going the extra mile for a customer, and this is the first time in my life, that I've been on the receiving end of such amazing customer service. Forget the big box stores. If you need a supplier who will treat you like gold, and really care about you, come here.

Mike P.

I haven't actually bought anything from this store, but I just went there today (based on the terrific recommendations left here on Yelp) to suss out what was available for a home plumbing project that I'm working on (no double entendre's there).

Anyway, I am pretty ignorant on all things plumbing (except how to change a flapper, etc), and these guys were kind and generous enough to educate me on plumbing pipe threads, etc. Took about 15-20 minutes of their time, and they were genuinely interested in my project.

It's a pretty modest project involving home automation (Insteon), two kinds of solenoids (gravity and pressure fed), running water, an indoor fountain that my cat drinks out of and 120v AC. What could possibly go wrong?

I need to sketch out the final design and all that, but I have no doubt that even if I could get these things for cheaper on ebay/amazon/misc-internet-store, I want to support this kind of attitude.

Thanks guys! I was the guy on the BMW motorcycle that came in today.

Disclaimer: I don't know a thing about their pricing yet, and for something this modest, price really isn't an issue, so I can't give any feedback on that yet.

Anthony S.

Wow. I think I've only taken the time to write one Yelp before and that was on having the worst freakin service/experience at Tacqueria Cancun on Mission. Well, my experience has gotta be either exceptionally good or really stinkin bad for me to take the time to log in and babble about it - A-1??? ROCKIN IT GUYS.

I called at 4:45pm and was told they closed at 5 but ""if I was on my way they'd stick around"" - even though I only needed a measly little adapter (ended up only bein $2.50!! - paid $5 so at least the guy could buy himself a beer on the way home - I'm gonna hafta get his name again and update it cause the guy was one of those rare people goes above and beyond the call of duty with no incentive other than to make a happy customer - you know who you are brother man!)

I was there at 5 - they could've been typical of so many places that would've just told me to come back tomorrow when they re-opened, that it was closing time - but did they? Heck no!! Nope. Brotha man started diggin thru a box of adapters - went thru 4 or 5 and I says, ""hey man, I know its past closin time n you're prolly ready to get home and I know you still got stuff to do here, how bout i just come back tomorrow? no biggie man.."" - he could've took me up on that made me make the trip back - it's sure not like they were ringing up some monster bill - less than a $5 part!! - but did he? nope. about a minute later he finds it, it works, and he's ringin up the measly $2.50 ticket.

So often in this city I'm met by disgruntled, rude, snotty, unhelpful, arrogant employees/businesses. This place is NOT one of those.

This is one of those rare places that even if they charged more for their wares (which they apparently don't), you would gladly pay the extra, just for the unbelievably exceptional service AND great prices...

I will NEVER go anywhere for anything else I need - these guys have earned the honor of impressing the hell out of me enough to make me sit my butt down soon as I got home - I still haven't even gotten to my second sip of beer and it's been a LONG day - and write this review.

Thank you guys. Absolutely made my loooong, not so pleasant day sooo much better. Rock on. You got a customer for life. Beers are on me next time I roll thru.

Duraid A.

One word: AWESOME. I was looking for a single shut off valve handle over 2 weeks on the Internet and Low'es, home Depot, etc. I could not find it. I went to A-1 Plumbing Supply Company and within minutes, the person behind the counter was able to find it for me. Wonderful Service, Friendly attitude, Willingness to help, Go out of way to find whatever part you need. I am sure the person will read this and remember me: Shut off Valve Handle - you sold me the kit, handle and valve. Thank you - Thank you. Keep up the Excellent work. Horrrray..

Kells A.

This place is great! Huge selection of inventory and friendly folks that help you match up just about any part.