A+ Services

Chrisy R.

If I could do less than one star I would. I wish I would have read these review PRIOR to using this company. We choose A+ septic for no other reason than because they popped up first (BIG MISTAKE). I have seen multiple people asking recently for septic pumping company suggestions and I wish we would have asked for the same advice. We were told pumping and inspection was about $425.00 and $50.00 for each tank they have to dig up. We tried locating our tanks but they were no where close to where the original plans had them. We had to have A+ find our 2 tank lids. Upon inspection, they told us that we needed a new outlet baffel and that it would not pass inspection with out this, which was another $459.00. They told us they file everything with the county and they could install the part the next day when we were at work. The exact words ""ALL the work will be done by the time you get home."" Sure enough the next day they came, not realizing my son was home. He was on the phone with me when the pulled in the drive way. I got off the phone, called my dad who lives 10 minutes away, he got in his car, came to my house and by the time he got there, they had left. I then called A+ Asking if their guy was done or what and they couldn't reach him. Long story, but when I questioned why a 5 minute job cost almost $500.00 they argued with me and told me that their guys gps says he was at our house for 45 minutes. I told them my son was home and literally witnessed them pulling in and then leaving. They then had me speak to the actual guy who fixed it and he said he had been there over 20 minutes when he finally knocked on our door and told my son he was there. I again told him that I was literally on the phone with my son when he pulled in, but he denied he was only there less than 10 minutes. When I asked how much they charge per hour all he could say was, ""we charge by the job, not the hour."" I asked for an itemized statement to be sent to me. Upon talking to some other people I have gotten the same feed back about this company. Now, I come to find out they actually charged me for 4 septic tank lids to be dug up (we only have 2) AND they didn't file anything with the county, just scanned it into the county site. County wants $215.00 to file the paperwork so we can sell our house. I have called this company 5 time in the last 3 days and been told each time that everything was done and we were good and everything was filed. When I called back today and told them this wasn't true I was told "" we make it a policy to tell every customer that they are responsible for any fees associated with filing their own paperwork."" We have now given this company over $1,100.00. It would be my advice to go with another company if you need spetic work.

Aaron J.

Had A+ pump my septic system. They did a good job. HOWEVER they they try to up sell me to have my tank repaired $3500 which it doesn't need. So be cautious with these guys.

Bill M.

Buyer beware if you use this companies services. We called A+ to come pump our septic tank when the tub and toilet at our house started draining slow. Their crew came out pumped the septic tank $385, then told us they needed to perform a drain field assessment $348 , then recommended a jet/vac of the drain field and port vent $3378. So after spending a total of $4244 with them the next day we still had slow drainage from the tub & toilet which turned out to be a blockage in the line from the house located only 10ft from the septic tank which they never bothered to check during their assessment. We ended up cleaning the blockage ourselves which finally fixed the problem. When I called to complain they told me they could take $317 off the bill because that's what they would have charged to come out and clean the blockage. This prompted me to call a couple other companies to ask for comparative bids for the same work A+ had performed and the highest bid I received was $2000. So beware of the many unnecessary and overpriced add-on's they will recommend such as their 3 year honor roll membership discount $100 , high dose root treatment $417 , port vent $558 , ect.

Katherine B.

I do not recommend this business. When they told me my house would need to be re-piped, and that instead of one tankless hot water heater, the bid they gave me said two - that's when I got a second opinion.

Julie H.

We had a heat pump installed by this company and they were great! Their bid came in significantly lower and we couldn't have asked for a more professional job. A big thanks to Shane, Dustin, Kyle and Tyler.... they were a great crew.

John R.

Don't bother with these people. Got an estimate from them for some plumbing work. They came out to do the work which turned out to be a process much less intensive than the original estimate but charged the more expensive estimate. I made a number of calls to the company for an explanation but received nothing more than a promise to call me back - of course they never did.

Gary T.

Had a clogged sewer line. Suspected child toy in the line. Got a quote from A+ of $810. for simple snake job. Asked him how he could charge so much for simple job. Asked what his hourly rate was? Doesn't have hourly rate, charges by the job. It costs more when working with feces!! (was a turd in the toilet) Told him to much that it should be no more than a $200. job. He said maybe from MOM/POP shop but we are here now. Told him no thanks and sent him on his way. Wife called church friend who does MOM/POP handyman business. Came right over and a hour later and $250 bill all was well. My opinion, A+ should be re-branded as A+ ripoff.

Sharon L.

Called to pump septic then indicated I had a cracked tank. Thankfully decided NOT to move forward without another opinion. Not cracked. Saved $2600. Upon further research heard similar stories. Never calling them again

Elisa C.

These people are scam artists. I had them out to box some hot wires in the attic of a home I recently bought. They came and looked at the wires. Citing an exposed wire to the furnace, they told me they would not do anything about the hot wires unless I paid $30,000 to rewire my entire home, a month long project. As soon as they left I called UpRight Electrical Services, who came out the next day, boxed the hot wires, repaired the exposed wire at no extra cost, and told me everything looked great and the house did not need to be rewired. When I told them what happened with A+ Services they said, ""that's criminal.""

Don't trust this company.

Kirk D.

It is so not like me to not check out a company before calling but I did. Learned my lesson
They came out and looked at my leaking shower faucet. Gave me a total price of $428 which I thought was very steep but figured it must be more involved than it looked to me. 15 minutes later and a cartridge I could of got at Home Depot for $28 and they were done. The guys reason was as the company gets bigger they have to charge more!
Not only did they rip me off but they left mud prints on my floor and in the tub
THEN the next day I turn it on and have no hot water in shower at all. I am at home waiting for them to come and fix it. I will update after that.