A Plumbing Hero

Michael N.

I live in a condo and can't shut my water off, I Was having an issue with my water valve not shutting completely and my float needed to be replaced. I called this morning around 1030am to try and get someone to come out today for and the dispatcher said that they would have someone out between 4-6pm but would try to send someone earlier... it is now almost 12 hours later, no one showed up and no one even bothered to call and let me know they couldn't make it today. Now I will probably have to pay special rates to get a plumber out here on a weekend from a different service.

Rich M.

I had an issue with the bathroom sink at 9:30 at night and they had a guy out to my place by 10:15 who fixed it right up so everything is as good as new! I wish it weren't so expensive, but sometimes things just aren't what they are. Besides, it was worth the price for the expedient and friendly service!

Kyle G.

We had a plumber come out to look at installing a water heater Thursday morning for a quote, which seemed decent. I called back at 5pm Thursday and spoke to a nice lady (presumably the owner) and requested an appointment in the morning. She said the plumber would call back between 7 - 9am. Friday morning, I did not receive a call back. I called and the same lady said she sent all of her plumbers to another call early in the morning at 4am, as it was a big job.

So, what about those who had an appointment? She said she rescheduled all of them to the weekend, because the person at 4am paid an extra fee. From my perspective, this is unprofessional and unethical - why can't I make an appointment and expect it to be honored? I was straightforward with my questions, without using any derogatory language, but she took offense and said not to tell her how to run her business, then hung up on me.

I'd recommend finding another plumber that
a) will call you back when they send their plumber to another job, and
b) will make appointments, confirm them, and not cancel it for other jobs (i.e. someone pays an extra fee).

Marie H.

I called in late evening for a leak. Victor was very professional and knowledgeable. Got the job done quick.

Chloe E.

Had a pipe burst late at night. They came out quick, communicated well & got the job done. Thanks guys!

John M.

These guys are terrific! We have reached out to them for assistance on a couple projects and each time they have arrived on time and have perform the work very professionally and quickly.

PI J.

We have had a plumbing issue since we purchased our home. I could not get anyone to explain why it was happening. Benito came in fix the problem temporarily but explained why it is happening and how we can fix it next time. I've found my new favorite! Great job, super nice and affordable. I'm a fan!

Vlad Z.

They do good work, but they are extremely expensive. They charge twice as much as any other plumber in the area (and I'm not talking about after hours work).

A R.

These guys showed up on time ready for anything. I told them I would at least write them a good yelp review because my dad insisted on doing the work himself --- I really wish I could have had some professional help. I ended up spending an entire day doing work that these guys would have completed in probably no time since they arrived as a pair and knew what they were doing. So, this is 5 stars just for their sunny attitude and punctuality. Thank you!

Neo M.

Can they get the work you need done quick? Probably.

Will they deceive you and overcharge? Certainly.

I bought a new under-mount sink for my kitchen, replaced most of the old piping underneath and tried to reuse my old garbage disposal. I had a small leak from one of the pipes I bought so decided to call this company to sure up my work. Victor arrived and told me everything was completely wrong and needed to be redone. He said a new garbage disposal is needed so it can properly secured to the drain (true) and new piping was needed.

He quoted me $629. He told me the piping needed is only found at specialty plumbing stores (not true). I asked if I could buy anything at Home Depot to make this cheaper. He claimed that if I buy my disposal through them, it may not come with the appropriate wiring needed (not true).

I kept pondering, because something felt off. He kept pressuring and saying I have everything in the truck right now. I can get the job done.

The job took 45 minutes and he used the same piping that I later found at Home Depot for 10 dollars. I essentially paid 500 dollars for labor after the cloud of deceit was cleared away and realizing the true cost of materials vs service.

Victor did a good job, but the cost of labor certainly doesn't justify the work that was done.