A Plumbing Hero

Fernando G.

Victor and the guys really came through for me. Replaced my drain line fast and at a decent price.

Sonja M.

Victor and his gang are the BOMB. They did an excellent job with our plumbing project. They worked with urgency and got our project done quicker than we thought. They were meticulous and cleaned up wonderfully when they finished the project. While working on one project I mentioned we had several plumbers over to repair our walk in tub leak. The other plumbers could not work on the project. When we told Victor this he immediately told us he could do the job. Whenever I need a plumber in the future, Victor is our man. They do phenomenal work.

Alejandra N.

Clogged shower, pushed for a $1,800 cutt out so it's easier for them to snake. Ended snaking through the roof and it was clogged again 2 days later with no warranty. They only pushed again for the cut out saying they would deduct $380. Feeling ripped off.

Cheryl L.

I have called these guys a couple times now. They are easy to work with and have been able to come to my home on short notice. Victor is very nice and knowledgeable of all plumbing problems. I will continue to keep calling them when I need a plumber aka Hero!

William Y.

I called ""A Plumbing Hero"" last week for a bid on my house. They scheduled an appointment for tomorrow but then called this am to state that they would be moving the appointment to today from 10am to after 12pm. No problem, so i waited till 3:15pm and called them back at the number I was called from. Woman who answered the phone said that there was a mistake and they must have called the wrong number. Then said that the estimator was out and when i stated that i had been left hanging for 3 hours she said that they wouldn't be doing business with me.

Here is the summary - Don't do business with people that don't keep their commitments. This is a simple rule and one that has worked for me over the 26 years I have serviced businesses with my own company. Taking care of customers is too important to leave in the hands of those with attitude. If the performance of the plumbers that work for ""A Plumbing Hero"" have any relationship with their back end operations, then this is a business you want to avoid.

trish p.

Victor was on time, helpful and honest. Good company to work with. A little pricey but did the job well on a Sunday

J. B.

This is the second time I've had Victor come to solve a plumbing problem. Both times he was courteous, knowledgeable, friendly and quite capable. Before setting foot into the house he puts paper booties on over his shoes (even when I said it was not needed), explains what will be needed, discusses alternatives, then dives in to get the work done as quickly as possible.

I should also note that this time the problem happened at 5am and I called them at 6am. The woman answering the phone had obviously been woken by my call and was a bit foggy. But she quickly noted the details, gave me a two hour window (9-11am) that day (on a Sunday!) and was careful to repeat everything back to me for confirmation. Victor showed up at 10:40, apologized for being 'late' and proceeded to solve the problem and was out of the house by 11:10. Can't get any smoother than that!

Beth A.

Easy to book appointments. Shows up when they say they will. Very knowledgeable about how to fix. Very professional. Allows me to breathe as I know they will handle!

Veronika S.

Amazing! Great service and fast. I called at 8pm and they were fixing my sink by 10 the next morning. The lady even answered when I called at 4am to reschedule. Really happy with the quality, and I would definitely call them again if needed.

S O.

We needed a plumber right away and we knew who to call.Victor. He is friendly and knowledgeable. He knew right away what the issue was when we told him what was happening. I recommend these guys. Call them if you have plumbing issues. They won't be give the run around. A++++.