A.B. May Heating, A/C, Plumbing & Electrical

Jason R.

Update: Here is a response I received from AB May after my review:

Hi Jason, I apologize for the frustration that was a result of the service call from A.B. May. I am going to pass this along to Chuck who is the manager of that department. I will also make certain that I follow up on this so that your needs are taken care of. Again, I apologize for the inconvenience and look forward to resolving this issue. Thank you for bringing this to our attention. Have a wonderful Monday.


It's been 2 weeks and I still have not received a call. Pathetic!

Tom C.

Have used AB May since we purchased our home and they were the provider of the home warranty. Since we have purchased 50Gal water heater and new HVAC/Heat Pump. Very satisfied!
Initially the HWH kept going out and after a couple of trips to repair and a few emails back and forth AB May came out and installed a new HWH. It has performed flawlessly since. The HVAC is great and our electricity and gas bills have declined since installation. Would recommend to others.

Jody B.

My AC unit went out and was taking bids. Salesperson showed up 20 min late. Gave me some prices that were about $1000 over what everyone else was giving. When I told him I was getting bids, he stood up and walked out. He stated that ""These are 'good guy' deal prices only good if I wrote a check today.""

Paul R.

Update says AB will be contacting me to discuss. As I assumed from previous poor customer service I received, I did not receive any call. Again, just goes to show you type of company your dealing with. I'm not even sure who this ""Maria"" is or who she works for.

Lisa S.

Terrible!!! Scheduled electrician and plumber to come out on same day. Was told they would be there between 8-11. Electrician shows up at 9:30;plumber never showed. Called AB May multiple times to ask were plumber was and kept getting told 15 min. away. Finally at 12:30 I canceled the plumber. I left a msg for the plumbing dept manager to call me back and what a surprise he never did. The customer service rep was a flippant, rude girl who had no idea what she was doing. Will never use them again.

Bart L.

i was having issues with my power first thing this morn, my wife called up and was told that they would make a call to a tech and that they would call her when they were able to come and work on my problem, would like to get an accurate time of arrival but managed with what was giving to me, techs name was travis who did an excellent job both with explaining the problem and repairing the problem. this is the kind of customer service i look for and will keep using. thanks travis and ab may for a great experience... :-)

J S.

Service was great, tech was very professional. price was better than a local quote.

John P.

We have the home warranty with A.B. May for the past couple of years. Until late December, I have been happy with the service. Since then it's been almost complete fubared. Today was the last straw. I don't understand how anyone can mistake a request to have the dryer fixed this Monday for having the a/c looked at the following Monday.

They said they will send someone out today and waive the copay. We'll see.

shawn b.

I have had my home for 7 years now and have kept the home warranty with AB May. There are convenient and always do a good job. They are easy to schedule too in emergencies.

Tim A.

They completely dropped the ball. I called on a Friday afternoon and was told someone would be out on Monday and I would get a call when they were close.
No call, nothing. STRIKE 1. I call Tuesday Morning, they did get me in the system this time and and they got me a technician out to my house. And we did go over the 3 projects I needed. Next I was told by the tech they would send an email with the estimate. Waited remainder of week. nothing. STEERIKE 2. After calling and asking for the quote I was promised, I find the qoute is all lumped together and not broken down like I asked for. STRIKE 3.
If I can't get the simple stuff like I ask for, most likely they won't do the job like I ask for either. I can't think of any reason to call them back for anything, heating, plumbing or electrical........