A Avco Plumbing Heating & Air Conditioning

Cynthia H.

Trevor helped us get started on fixing our ac unit from a house we rent he was very knowledgeable, friendly and helpful! Thank you for your help Trevor ! He also offered to submit work orders to the renters agency to make sure everything is fixed. Very happy with service

Josh L.

Horrible. Stay away! A picture is worth a thousand words.

Kerry F.

If i could I'd leave no star!!! These guys just want to sell a/c units!! Called them around 2004 or so ok my a/c unit was 27yrs old...called em back for a problem around 2006 or so... Said need to replace system again..BULLS+÷T!!! I put a new thermostat in DONE... Wife had them come out in 2016 a/c would not come on...they came out again neen whole new system...bought a compactor that cost me $15.00 DONE....wife called them again last week took 3 appointments over 4 days b4 they showed up...guess what....NEED A NEW UNIT....BULLS%#T...called another place after checking it out was low on Freon probably due to service port caps being left off at last service.....$160.00 fixed!!!! They wanted $695.00 to recharge with no warranty!!!! F#!k them!!!!

Amy M.

I am very unhappy with the miscommunication I've been getting from this company all day. I called yesterday to get a quote for repair work on my ac unit, and ended up making an appointment for this morning, between 9-10am. At about 10:15, when I hadn't heard from anyone yet, I gave them a call to check on the progress of my technician. I was told he was behind schedule, still in Fontana, and that he should be here in about an hour. After three more hours, I called again. This time I was told that they had been trying to get ahold of me, calling some phone number I've never heard of over and over. I asked, didn't my phone number (which incidentally I provided when I made the appointment in the first place) appear on her phone when I called this morning? She said no, it doesn't appear. I then rattled off my phone number quickly, to tell her the phone number I had given yesterday. She apologized again, stating that since they couldn't reach me, he moved on to other calls. I was very upset, since I had put several errands on hold waiting for this repair work, not to mention my landlord who was waiting all day as well. She told me to go ahead and run my errands, that they would put me back on the schedule for arrival between 4-6pm. I asked her to repeat my actual phone number, which I had only given her once very quickly in this call, and amazingly, she was able to repeat it back to me without hesitation. Which sounds to me like maybe it was showing up on her business phone's caller ID.

Skip to 5:00pm...hadn't yet heard from anyone, so I called again to check on things. The guy is in San Bernardino. She asks me, didn't you tell me you wouldn't be home until 5:00? I remind her that no, SHE told me I was now on the schedule for 4-6pm, so I've been home since 3. I expressed to her my concern that he might not be able to complete the job now that it's gotten so late, and that finishing tomorrow isn't an option for me, as I will be out of town, which was why I made the appointment for 9am. She started to assure me that the job will be completed today, but then stopped herself and said that of course he would need to look at the situation before they can say that. I am fuming in my HOT Riverside home, waiting to see if anyone actually shows up.

Update at 7:05pm...received NO CALL from anyone. My landlord called someone she knows who was able to come out immediately. I called AAVCO at 6:15 to cancel service and got their voicemail, despite the fact that I've reached a person at the number every time I called today, and despite the fact that they supposedly don't close until 7pm. I can't speak for what kind of repair service they may have been able to offer, but I'm very unhappy with how disorganized and unprofessional the scheduling aspect was.

Terri R.

I came back from summer vacation and my AC stopped working the next day. My home warranty was not able too get anyone out here soon enough but gave me authorization to find my own company. AAvco had time for me. They sent out Trevor, the most professional tech I've met in a while. Greeted with a smile and very knowledgeable. Diagnosed the problem spoke with home owners insurance to get authorization. This was on a Friday evening. Aavco sent Doug another technician out to repair blower motor on Monday. He was quick and efficient. I only wish it could have been fixed the same or next day it was diagnosed, but I believe part had to come from warehouse. Trevor made every effort to make sure I was a top priority with scheduling. I'm back comfortable with cool air in my home. Thanks Aavco!

Rob F.

Aavco does all my repairs and services and today was another great example of there great customer service and professionalism. There technician Trevor came out to do my service my unit and right at the door I was greeted professionally. Trevor was very thorough in his inspection and clean. He took his time to make sure he inspected everything and made sure to document all possible problems and watch outs. After the inspection and service Trevor sat down with me and gave me all possible ways to resolve my issues and explained why he recommended all. Service like this is one of the many reasons I always call on Aavco.

Steve O.

Absolutely satisfied with the service. Jacob is the best. He's always very thorough and does a great job with my unit. He always answers all my questions and he make sure he goes above and beyond.

Don `.

Thank you Fred the last trip was the was the one that fixed the problem right now the upstairs is cooling as well as it should be your technicians that you sent out our great. After they replace the upstairs evaporator the system is working fine now and I appreciate your doing that at no cost to me and thank you again for your prompt service I can now highly recommend your services

Eleanor C.

Aavco was great all the way from Jacob to Tom & his crew. When Jacob came out to check our HVAC he had taken video of our unit & inside our attic of the ducts. When he returned to give us an estimate he showed us the videos & was very polite & no pressure selling.
Tom & his crew were so polite & considerate of our home & privacy. It was good to see & hear them enjoying doing their job. I would truly recommend that you ask for both Jacob & Tom & his crew for the work.

Thos H.

AAVCO preys on elderly homeowners! They cold called my 82 year old father and offered him a ""free"" system check. Once the technician was in his house he removed the heater module and convinced him it was leaking CO. My father allowed them to replace the module; he was charged $614. My father has the onset of Dementia and was rather confused by the whole affair.

When I called to inquire about this event, I was told that the replaced part was unavailable for me to inspect. It was the classic scam!

In all fairness, the technician who did the replacement was polite, competent, and seemed to perform good work. However, their business practices are predatory, unfair, and distasteful.