A Avco Plumbing Heating & Air Conditioning

Cali S.

Less than one year ago, this company serviced my A/C because the air was not cool. Now the same issue happened again. The charge was higher than the market price. Think again before you use such a service!

Theresa C.

Don't pick up the phone when they call they said I have prepaid maintenance service I would like to know how when they came out 5 years ago and tried to sell me a hot water tank for almost $3500. I went to home depot bought and a pretty dam nice hot water tank better than what they were had for 1,400 bucks And I paid a contractor 450 To install it They're doing a sales gimmick letting you believe you have a prepaid maintenanceI ...how. I never gave them a dime And they have been to my house in years.. So I called and I question them about my prepaid maintenance..lol. Then she said its a complementary maintenance So basically they're coming out to To look at your hot water tank /air conditioning unit to tell you all the things that are wrong with it and a grip of pre prevent Meassure.. At a Very pretty penny

Lori P.

We purchased an older home with no hvac and an old water heater.
A Avco came out and gave a great estimate for a heating and air conditioning unit, tankless water heater and water purifier. The installation was managed by Jacob and his team, he is a great salesman and he is dedicated in his work. He was very knowledgeable, patiently answered all of our many many questions and worked with our schedule which was greatly appreciated. Everyone so far at A Avco has been great to work with Clint has been great with follow up questions, or needed service calls. We are very excited to have worked with A Avco and plan to use them for any future plumbing, heating or air needs. Our family would absolutely recommend them.

Deanna W.

I called this company out to give me an estimate for a small leak that I had coming from a hose bib.
5 minutes into the visit we were told it would be $5,200 minimum for repairs .
We kindly asked their estimator to get out of our house.
I have a repairman here right now fixing this issue for $300.

Mark T.

Sometimes the character of a company comes into question--often with poor results. We expect good quality from a company, but what about when a mistake is made? I had AC trouble, once AAvco diagnosed the issue was a leaking line-set, I was told the AC needed to be moved and a new line-set installed. Once completed, after paying several thousand dollars, I still had the same issue!! The AC was still leaking refrigerant, but now the leak was coming from my AC coil that had previously past inspection/pressure test. AAvco was certain the machine was not leaking prior to them moving it, AAvoc quickly deduced that they must have damaged the machine in the process of moving it. AAvco's true character was evident when they said they would replace/install a new coil at no charge. However, the part was not available for 7-10 days. With 100 degree temperatures forecast, they really stepped up to satisfy our needs by installing a brand new AC unit the same size with a better SEER rating and 10-year warranty ... all at no cost!!! Thanks to Fred, Jacob and Doug for showing the true character of AAvco and its employees by admitting to a mistake and going beyond the call to satisfy our needs.

Benj C.

They sold and installed a supposedly brand new air conditioning unit in our house almost 2 years ago and we had all kinds of trouble with it since. This is only the second summer since the purchase , and we had so much more AC problem the last 2 years than the first 17 years we owned our house .Tonight, we are sitting in 85 degree house and noone is answering AAVCO' s phone, both the office and the tech's phone.

Kanise B.

If I could give negative stars I would!!!! I purchased my home in May 2018, during inspection we were advised by the Certified Inspector the AC unit was not working properly and not getting as cold as he would like.

(Prior to my purchase)
4/4/11 4 ton AC unit installed (10 year warranty)
10/18/11 AC not cooling freon added duct sealed to start collars on plenum and holes patched in plenum
7/21/17 New Voltage renovation and recharge of system
4/24/18 Inspection issue
5/3/18 the previous owners had Trevor come out to check the unit at which time he advised the unit was working perfectly and there were no issues.
7/20/18 SURPRISE the AC stopped blowing cold Air. In looking through all the paperwork AAVCO advised 2 months prior the AC unit was working perfectly come to find out they also installed this unit originally so I opted to call them and inquire if they could come out (not knowing how shady they were) so out they come, invoice says ""AC not cooling 4 ton unit AC found system struggling on start up install performance enhancement kit. $387.00 later we had AC; however, were informed it was a ""fix"" and would only last a few months (I'm sorry what, you were asked to fix the unit not bandaid it). Unit was under warrenty however instead of doing the right thing they took the quickest shortcut possible. We left for a 7 day vacation (no usage of the AC)
7/31/18 AC stops working AGAIN so I call the HW company and ask for a different company to come out. Upon his arrival and inspection I am informed of the following:
*AAVCO who originally installed the unit for the previous owners did a poor job with the ducting
* the condenser was bad and should have been replaced instead of the installation of the performance enhancement kit
*When the unit was replaced brand new 4/4/11 the coil was not replaced (that's why it's not colder)
7/19/19 TODAY.....AC stopped blowing cold air SHOCKER upon having another AC company come out it was immediately identified the ""performance enhancement kit"" that AAVCO installed was installed upside down (how do we know that you ask? It says right on the device ""this side up"") what does this mean? The incorrect installation of the kit caused it to continuously keep working and short out. Short out it did COMPLETELY, the AC unit is now garbage and needs to be replaced. It will be 104 on Monday I am beyond upset and frustrated. NOTE: AC was used Aug Sept 2018 then not again until June and July 2019. We got exactly 4 month out of the kit as stated because they intentionally installed it incorrectly to get repeat business.

BUYER BEWARE do not use this company, I have not spoken with one nice person. Trevor was rude and demeaning when I spoke with him about his fraudulent invoice in 2018. Knowing very well they took advantage of the elderly old couple on multiple occasions. I will never use them or refer them to anyone. They should be ashamed of themselves knowing their services are needed they knowingly take advantage of people. If it was a one time issue I could POSSIBLY understand but this happen on several occasions with he previous elderly owners. Do your research don't settle for mediocre work!

Bilal A.

Scam artist charging $100 per pound of 22R(air conditioning fluid) when a bottle of 5lbs goes for $170

Neil C.

I do not have a copy of the options you are referring to. Please give me a copy for my records. You obviously don't understand my complaint. I'll put it in a different way.

Is it appropriate for your company to give a price to a customer which clearly does not fix the problem? If the problem is that most all of the air is going into 3 small rooms (25% of the total area) which freezes anyone that goes into them and very little air is going into 4 very large rooms (75% of the total area) which is too hot for anyone to live in during the summer, then who in their right mind would give me a price to produce more air. It would only exasperate the problem. I clearly understood that the price you gave me was to fix this problem, which Jacob refused to do. As such, I was forced to shut down the project immediately.

How did Jacob give me an option to fix this problem (as you stated) when he never even looked in the attic (which I found out later)?

Summary: The final fix for the problem was two couplings, one ""Y"" fitting and 10 foot of ducting at a material cost of $120.00 plus one hour of labor for a total of a couple hundred dollars. The main reason why I am warning the public about your company is that I had to instruct Jacob and his technician on how to complete this simple fix for a very large problem. Again stay away.

Valerie G.

Save your money! I had something blocking in my bathtub drain so tub was getting backed up, and also my spout for my bathtub was pouring out water while we showered. Was told it would cost just about a $1000 and holes were going to be made in the wall behind the shower because a snake would not fix it. I told them I would like a day or two to think about it and discuss it with my brother and get back to them. I felt very pressured to agree to have it fixed.
I called someone else for a second opinion and had both problems fixed for less than $150 drain was cleared within minutes when I was told by aavco it was most likely not going to work. And for the spout the plumber took it off, reattached it and it worked like new right after. Wont be calling this company back for plumbing needs.