A & A Plumbing

Ada H.

Called the business to unclog a kitchen sink. They told me over the phone that they would send people to take a look and give me a quote. Two people showed up at my house and started taking tools out of their vans. I asked them to give me a quote before they start. They said since they could not find sewer cleanout in the yard, it costs $225 to clean the pipe through roof, and it would be $189 if they don't need to do it through the roof.

They put snake in the pipe through the roof but it did not work. Then they came in kitchen, removed the p-trap, put snake in the drain and that worked. However, the p-trap started leaking when they put it back on. That p-trap never leaked before. I asked them why the p-trap is broken after cleaning. They said the p-trap is old and easily to break after they used snake to clean the pipe. Then they went to their vans, got a new p-trap and put it on. In the bill they charged $252 for replacing the p-trap, a work took them less than 5 minutes (screw a few slip nuts), on top of charging $225 for unclogging the drain. And they said they will give me $100 discount because two projects are combined. I googled the p-trap model they wrote on the bill and showed them the market price is about $30. They said their p-trap is from professional store and much more expensive. They threatened that if I do not pay the price they asked, they would remove the p-trap. I ended up paying $377 for unclogging a kitchen drain and a p-trap.

DON'T USE THEIR SERVICES. FIND SOMEONE ELSE.

Stacey W.

A&A Plumbing is honest. They came out to repair the leak beneath my kitchen sink. It was still leaking afterwards so they told me what I paid would be applied towards what was needed to repair it. When they came back out, the problem was easily fixed and they didn't charge me. I also hired them to install 2 new toilets. Germaine was very professional & did a great job! He wore shoe coverings, cleaned up and took the boxes and packaging with him. I still can't believe the link beneath my sink is finally fixed! You rock Germaine - thank you so much!!

Sunil K.

Very bad experience getting this plumber to even respond to getting a quote for plumbing jobs at my house. Here is my experience thus far

1. Call the listed number 4087388878 multiple times only to get answering machine. Finally get hold of some lady on ph who takes my request to send someone to my house to take a look and give estimate for plumbing jobs

2. A person arrives on time on agreed date next week and takes stock of all work to be done including pictures of sink, washer etc and says he will work estimate and I will hear back in 1-2 days.

3. No one calls even when 1 week has passed and I get in same cycle trying to contact listed number multiple times with no luck leaving voice messages and then finally after 2 weeks I manage to talk to Mike.

4. After repeating the whole job list on phone like that onsite visit never happened, I still get no estimate and fleeting mention that yeah some helper had mentioned of this job at my house in Sunnyvale which Mike or whoever owns this plumbing service did not bother responding to.

5. I am told to send all job info that I went over 2nd time on ph and once in person by sending mail this time to purpleplumbers@gmail.com. I shamelessly do that right after my call with Mike and am assured I will get estimate quickly.

6. Dead silence for rest of work week after resending all info on mail and I am back to trying to call the listed number just to know what happened.

If it takes over 3 weeks just to get A&A plumbers to get estimate I am very sceptical about this companies customer service and ability to take up and complete jobs on time. They simply don't seem to care :-(

I go somewhere else and get estimate within 24 hrs and jobs are starting next week.

Would you still want to go with A&A plumbing?

Bob M.

We have used A&A Plumbing in Sunnyvale several times over the years.
They have always been extremely reliable, professional and knowledgeable. On this past Friday afternoon, the day before the 4th of July weekend, we had an issue with a toilet including a leak. I called A&A Plumbing and Mike, the owner, answered the phone. He said he would have one of his people stop by on his way back to the shop.
Rosendo, who has been to our house in the past for plumbing repair, showed up. Rosendo is friendly, knowledgeable and very efficient. He fixed our plumbing problem in 15 minutes.
A&A Plumbing has always been very reliable and and do quality work. I highly recommend them.
Bob Morrison
Sunnyvale

Chen W.

A&A Plumbing wanted to charge me $350 to install one bathroom sink faucet. I was blown away by such high labor prices. After calling around, the market rate is $110 for this job. Disappointed with this company.

greg w.

Mike arrived at our house in Sunnyvale and plumbed our aquaasana water filter system. Mike not only did an excellent job installing the system but also recommended a bypass In case we wanted to bypass the filter during any maintenance work on the filter system. The system turned out much better than I had anticipated. Thank you Mike.!!

Alan M.

I needed some help with the laundry drain at my house in Sunnyvale.
The standpipe was leaking and the whole drain pipework was old and corroded.

There was some problem with scheduling my job at the office which left me stuck waiting hours at the house.....my phone messages took a long time to be returned.

When Germane finally arrived to do the work he was great!
- cut out the damaged iron pipework in the wall and replaced with new ABS fittings to get things back working again.
- price was very fair for what turned out to be a bigger job than I expected

I'm keeping these guys number in my phone.

reb m.

Rosendo arrived early! He was friendly and helpful. He looked at the job, and went to work. Needed to cap a pipe that had no threading. 15 minutes and it was solved.
Quick and done. We are Happy.
R and L morison

Mark L.

These guys are so customer oriented. I had Rosendo here to help put in a hot/cold faucet. Once it was in, we discovered the heat tank was leaking. He came back the next day after I had the opportunity to find a replacement part. The work he completed was perfect, and the price I was charged was extremely fair. In the past, Mike--the owner--was here and he also was so accomodating and customer focused. I highly recommend this company.

Jason H.

Mike and Larry are fantastic. We had a tricky situation where the flame for our water heater would go out. The first time they came out they couldn't replicate the problem and they didn't charge us. They squeezed us in their busy schedule later and was able to address and replaced the part that was causing the problem for a very reasonable price. If you have any kind of plumbing or heater issues give them a call bc they're the best!