5th Generation Plumbing

Lucky G.

Sidney is FABULOUS! Honest work, fair pricing, great communicating, and problem solving. Love this company!!!

Gary L.

Hired 5th Generation Plumbing in January 2018 to replace a drain line, water heater, water softener and pretty much replace all of the 60 year old galvanized lines. That was the first mistake.
His two plumbers literally spent days under the house. They were doing a nice job. At about day 4, the owner Sid was thinking things were progressing too slowly and would verbally berate his guys in front of me. Then the no-shows started. He apparently started another job before finishing mine. One, two, three days of not showing. After the 3rd no-show, I finally told him I would pay for work performed and find someone else to finish the job. He texted me at 6:00 that night and said his guys got tied up on a job and were headed over to work. I said no, you're not coming this late and can come tomorrow. Second mistake, not cutting ties as threatened.
Over the next couple of days, they pretty much pieced together the remaining work when they could fit it in. Except for one bathroom, which leads to the third and biggest mistake. My two bathrooms are back to back. I sacrificed the oldest one to have access to shower and bath piping and controls. Since the shower was now torn out, I decided to gut it and do a full remodel.
Here is my third mistake - having a conscience and assuming Sid did too. I knew it would be 6 months at best to get the bathroom put back together. I didn't feel it was right for me to withhold payment because he wasn't able to finish the work because I wasn't ready for him to do it. See the problem here? So, against everyone's advice, I paid him in full with the understanding that when the bathroom was done, he would come and complete it. After all, it is only probably 2 to 3 hours work for someone who knows what they are doing, why would he try to hose me on that?
Fast forward to now - bathroom is ready to go! I had been calling Sid with updates every couple of months letting him know the progress and that I was still working on it. Okay, just let him know, he says. Unfortunately, it took much longer than planned, but that doesn't make it any less paid for. I called NUMEROUS times telling him I was ready to have it completed and when can it be done? ""Uh....I don't really remember, I will have to find the invoice, let me call you back"". Then he couldn't talk to me....""It's a holiday, I'm with my family"" and hangs up. ""I'm at back to school night"". Fine just call me back. Nope, never ONCE called me back. Then he started hanging up on me. Now, it is straight to voicemail. I'm currently looking for someone who can finish the job. Shower drain, sink and toilet. Guess I will read some reviews here and take heed.
And, if you are thinking about Sid and 5th Generation Plumbing? Take a deep breath. Slap yourself. Twice, maybe three times, and move on.

JS T.

I needed to have my sewer line snaked from my house to the county connection. I called Fifth Generation Plumbing and they set up a convenient time for me.
Then I went outside and looked at the place where the 2-way connection was. I found that with this recent rain and sunshine it was so over-grown that it didn't look to me that the plumber could even get at it, so i called them back and said i'd have to postpone them until i could get someone to clear it out.
The very courteous young lady I spoke with told me she thought the man she'd send could still find the access and get to it.
Jerry arrived at precisely the time i'd been given. Much to my surprise, he said, ""No problem,"" got right to work clearing out the 6-foot tall weeds and took care of the job just fine.
I hope i don't need a plumber again, but if I do, this is the plumbing service I will call.

Ken K.

I'm a contractor in the greater Sacramento area. I found this company among many other on Craigslist. I spoke with the owner and I explained to him that my company redesigns backyards and we trenched a line for a gas line to be installed and that we already got the permits for it. All he needed to do was connect the line. easiest work he could have ever come across. Now to my problem, Thursday he told me he would be at my clients property between 12-2pm. around 5:30pm I get a call from my clients frustrated that no one has showed. I called the owner of 5th Gen Plumbing back and he told me ""sorry my guy is on his way and that he got held up on another job"". He promised me it would get done still same day. 6:51pm rolls around and he texts me that there's not enough sunlight to do the estimate and install. I then had to call my client to inform them of the bad news which makes my company look bad. Then he promised me and my Project Manager that he would be out there in the early morning to get it done. I contacted my clients and they agreed to still have him come out. He no showed again. I cant explain to you how frustrating it is to deal with an unorganized, lying sorry excuse for a contractor. He gives us all a bad name.

P.S. BTW, The owners final excuse as to why he couldn't show up today? Because he's so busy. He then proceeded to yell and cuss at me over the phone when I informed him that I would inform others of my experience. Do yourself a favor and run from this company.

Michelle H.

We have used 5th gen plumbing multiple times and they always get the job done at a fair price. Sid is a family man and it definitely shows when he is trying to schedule anything, compared to other plumbers we have spoken to, he's been the most considerate of our time and worked with us on pricing. Although one of the jobs took longer than expected, they kept us updated on whatever was going on. There were some hiccups here and there (on both ends) but the end point was always beautiful! On top of that they would always take a few mins before they left to give us the run down on the new toilets, sinks, etc. Thank you again guys!

George R.

Thank you Sid for a job well done here at my home. Thanks for arriving on time, completing the job the same day. Thanks for saving me money and your integrity with my problem. I will be back for my next plumbing problem and I will refer you to others.

Christina J.

I called 5th Generation Plumbing to come out and look at a leak that I already had gotten an estimate for. I thought it was a bit high and wanted a second opinion. My neighbor had recommended them to me. Sid came out the same day and found several small leaks under my house. He even gave us a few different options for repairing the leaks and we chose the least expensive option. It's been a few months, we haven't had any issues and I know when we're ready to change out the bad pipes that we'll be using 5th Generation Plumbing. Thanks guys!

LaKrisha A.

These guys are top notch and some of these negative reviews really shocked me. The owner recently helped me out in a serious bind when I had another plumber cancel on me at the last minute, he rearranged his schedule to come and help me. I highly recommend them if you want fast and efficient service and communication!!!!!

Mandi M.

These guys are great. I had a back up in my home late Saturday. My hallway bathroom overflowed and I couldn't reach my landlord. I called around and called around until finally reaching this company by a prompt call back! They came and ended up having to run a ""snake"" in the front yard. Something at the sewer line was clogged. I'm not big on plumbing terms but I appreciate your guys fast service ensuring my family was taken care of being after hours! They helped me clean up the excess water in the hall and get it all back to normal! Kept me calm and was over accommodating. Thanks again highly recommend !

Kim T.

Our hot water heater failed at a really bad time. Sid shower up with the replacement water heater and had it installed in record time. It was a pretty tight space to work in, so we were appreciative that the work was able to be done so quickly and effortlessly. The area was cleaned up and put back together so that we didn't have to anything after it was done. Very professional and friendly. Will have them do ourbathroom remodel when we're ready.