49er Plumbing & Drain

Mason C.

Ive had 49ers out twice. in the last year. The first time, I had various pipes that were dripping into the basement. The second time to add a gas tap for my generator.

Both times they came out quickly and fixed my problem same day. Pricing was fair. Very easy to deal with. I will call them for any future plumbing.

Thanks A ton!

Scott A.

Jeff was able to get Derek out first thing in the morning after a pipe broke. Got it fixed quickly and it looks and works great. Also learned a lot from Derek. Super nice people. Highly recommend!

Andrew P.

I am really disappointed in the customer service. We made an appointment a week and a half in advance but they basically bailed on us because either they forgot about the appointment or because ""they are really busy"". It seems like they are poorly organized and don't give a crap about smaller customers. They wasted a TON of my time, never came to fix my plumbing issue and the lady on the phone was disrespectful and tried to act like her poor organization was somehow my fault.

The lady on the phone was very unorganized and had a bad attitude. She told me she would call me back on several occasions but then never did. I called to confirm my appointment the day before and I never heard back. The day of my appointment I called to see if they were actually coming and she acted like I never had an appointment. When I explained who I was and that we had spoken previously, she seemed to remember me but said I wasn't on the calendar. She acted like it was somehow my fault she didn't write down my appointment. She kept saying ""we are really busy"" like that somehow excuses them bailing on an appointment made over a week in advance.

I get the impression she screwed up and forgot to write my appointment down. This is really frustrating, but I would have let it go if she actually tried to help me with my plumbing issue. Instead she tried to act like the whole situation was my fault or that it was somehow excusable to bail on an appointment because they are ""really busy"". Guess what... I'm really busy too! And I don't have time for poorly organized people who blame their mistakes on others.

Ive been without a properly working shower for over two weeks and I really need some help! After all that poor communication and bailing on my appointment, the lady on the phone basically recommended I call someone else. It felt like she just wanted to get rid of me. So now I guess I need to find a new plumber and start the waiting process all over again. (Still without a working shower!)

I've used 49er plumbing for several previous jobs and they did great work. I thought I could count on them, but I guess not. I worked with Jeff (the owner, I think) in the past and he was great, but after this experience I really don't feel like I can recommend them anymore. Ive always had a good experience with the actual plumbers, but the poor organization and terrible customer service from the office staff is completely inexcusable.

Professor M.

We had a failing hot water tank and decided to replace it with a tankless unit. We interviewed several plumbers, and we selected 49er Plumbing. The owner, Jeff, demonstrated outstanding knowledge of natural gas tankless technology. He said that he and his employees were factory trained and very experienced with Navien, the unit we selected, and it showed during the installation. Once Jeff and his employees had completed the project, he took the time to answer all of our questions. Jeff's wife, Shannon, who runs their office operation, was a pleasure to work with. Simply put, our experience is that Jeff is an honest, hardworking, highly knowledgable, and reliable plumbing contractor who employs people with his values for top-quality work and excellent customer service. And we are now enjoying endless hot water!

Mary G.

Just received the best service ever. Had our garbage disposal and water filter system replaced in our kitchen and a toilet replaced in one of our bathrooms. Quality products, efficient service, cleaned everything up and took it away. What a difference it made in both kitchen and bath.

No doubt who we will call the next time we need plumbing service. Thanks Jeff and team!

Tom and Mary Garry

laura l.

Well I asked them to come look at putting in a jacuzzi bath tub for me ! They blew me off ! I guess they serve whom they choose ?

Connie T.

No go. Put in a lower-grade less expensive model of on-demand heater because I neglected to ask them for a quote in writing. An associated said one type, but the owner put in the cheaper model.
On another job on a simple sink leak, it continued to leak after they fixed it and they wanted to charge me to look at it again! Ans when it leaked a 3rd time, they said they didn't want my business anymore.

Nick K.

Derrick was awesome! Showed up in a mask, and quickly located the drain pipe. There was a pretty severe blockage but he worked at it until it cleared. He even gave me some advice for an irrigation issue as well

P L.

Derek called before coming, came wearing a mask, fully prepared to install 2 toilets. Perfect installation, absolutely no mess, cheerful, polite and very kind. Thanks 49's Plumbing

Angelina F.

By far the BEST service & customer care I've experienced in a long time. We had a minor emergency last Saturday. When we called & shared our emergency with no question the owners came out within 90 mins. Mind you, it's a SATURDAY! We have a house full. We have 3 adults 2 small children & using the restroom and along with running water is a must. Jeff not only educated us on our house piping but ""HOW"" to prevent backups in the future After taking care of the issue Jeff explained things in terms I understood (which is not always easy) and reassured us if we had any questions or any further problems to call him and he would take care of us.
Jeff & his wife are wonderful! Polite, puntual, friendly and full of smiles.
49er plumbing & Drain's professionalism and how they treated us made us feel like family! Thank you so much If you or anyone you know are in need of any pluming services 49er Plumbing & Drains are the FREAKING BEST!!
3adults & 2kids