317 Plumber

Jon E.

Thank you to Indy Water Heater and Softener LLC!!! They were responsive, thorough, and incredibly easy to work with. I thought I would be without hot water for much of the week and in four hours the slab leak we had was found, repaired, and covered back up. Thank you for the great work!

Annmarie T.

We had a water softner put in place a few months ago and I have to say it has been a huge improvement. The staff was wonderful and professional. Danny, the owner came out personally and gave the quote since a mutual friend recommended him. I love my new water heater. You are my plumber for life!

Chris S.

We had a leaking hot water heater earlier this year and called several plumbers to give us quotes on a tankless system. A couple came out to look at our situation and provide a quote on a tankless but the service tech from Indy Water Heater & Softener was THE ONLY ONE who checked the warranty on the water heater tank we had installed and let us know that the unit was still under warranty. These guys presented us the option of replacing the unit under warranty or a tankless option - so we chose to replace the unit under warranty of course! Everyone else was looking to close a tankless sale, so now when the time comes to actually install a tankless system I will be making one call - to Indy Water Heater & Softener. Just last week before Christmas our garbage disposal was leaking, I didn't call the guys I have a maintenance contract with, I called these guys. They were out quickly to replace and could not have been more professional or friendly. I would recommend these guys to anyone with a plumbing repair need or an installation. Great work guys!!

Tera S.

We have a clogged sewer vent stack which has already been diagnosed and only needs repaired. The plumber showed up on site and said there's no issue with the vent stack but there is soap scum, ""You just need to take care of your stuff."" He was there for the service call fee and nothing more. He never intended to do any work. I cannot recommend such an unscrupulous business.

Pamela M.

We had a brand new water softener installed in our home that didn't have the plumbing for one. The first place we called said we would have to find our own plumber. So.... I guess they didn't want our business?? So I googled and found Indy Water Heater and Softener and saw the great reviews. And they were spot-on. It was a great experience from start to finish. They did a great job getting all the plumbing installed, as well as the water softener, and didn't leave until they had gone over with me how to operate it and made sure I understood.

Will definitely recommend them for any plumbing job my friends and family may have.

Edit: actually our house is located in Indianapolis. I don't know why my profile says Plainfield.

Paul R.

Danny and his folks are some of the nicest (and most knowledgeable) tradesmen we've had in our home. After purchasing a home with some hidden plumbing leaks (most missed on the inspection), we ended up with five different leaks hidden behind the walls - including a full kitchen insurance claim. Danny only charged us one trip fee, and fixed every single leak right the first time. This included taking apart shower equipment, 3 sump pumps, and a kitchen remodel. Danny worked with and around all the other contractors and insurance, got the right parts under warranty, and above all educated us the whole way. After going through a full remodel, he was one of the only contractors we walked away with having a true comfort level and trust with.

That, and those two fellas are genuinely good, funny, honest guys. You can tell Danny genuinely cares about his customers (and his name with referrals) and just wants to have a good business doing what he likes. Just a straightforward dude who's been doing this a good long time, knows his stuff, and wants to do honest work. You can't beat that. Best tradesman I've met in Indy. Would gladly be a personal reference for him any time.

Twaambo S.

Firstly, the person that answered the phone the first time I called to ask questions and make an appointment was very polite and professional. She was able to get me scheduled and on the day of the appointment to have my water heater looked at, she kept me updated on how long the plumbing crew would arrive. The crew were very professional and explained everything they had to do. They even called me an hour after they were finished to make sure my water was hot again. Really appreciate them will be using this company for all my plumbing needs in future.

Robert C.

Indy Water Heater Softener has been to my house to repair once and to add a shut off valve the second to add a outside water source. Both times Danny was one time and POLITE. He knew his job well and did exactly what he said he would do. I would recommend him to any one and if I need more I will call him in a heartbeat.

Alexis T.

Our 18 year old water heater stopped working. They called me back immediately after missing my call. They came over first thing the next morning at the time they agreed to. They were able to give a quick quote, go pick up a new water heater, and install it all within the same day. I also asked them about moving a shower head to another wall and they were more than happy to give a quote even though they had to rush off to the next jobl. I highly recommend them and will use them again for anything plumbing related!

Meagen A.

I called because my family is getting ready to move and I thought we may need to pay for an updated service. Danny was great, he walked me through everything over the phone and saved us some money! I would recommend them to everyone, they are doing the right thing and helping people!