317 Plumber

Clare R.

Would not recommend.

Spent almost $13k in October of 2021 to remove a sulfur smell from our well water. Danny, the owner, was super friendly and helpful, and recommended multiple items (hence the price) to fix our problem.

Two and a half years later, the sulfur smell returns. We call and they send someone out to fix the problem with some new material. This material did nothing. Since they came out to fix the problem, our Iron Filter and Water Softener no longer work. We called them, and it appears since we are no longer spending thousands with them, they can't come out for over 2 weeks to fix what they broke.

We spoke with actual water treatment companies, and all have said the equipment that Danny installed is not even close to the correct equipment to fix the solution and never will. So, now we have to spend almost $4k more to remove and replace with the correct equipment.

Tammy R.

Ryan called me first thing in the morning. Had two great technicians out Shane and Big Mike out and they arrived a few minutes before scheduled time which was great! Shane explained everything I needed to know and their quote was less than the other quote we got for the same job. I highly suggest using them for your plumbing needs.

Lorie M.

I called this afternoon regarding a problem with my water heater and we determined over the phone that it was probably probably going to need replaced the man I talked to you on the phone was super nice and he told me that the owner Danny would probably stop by on his way home and he did and Danny brought a water heater that was the size of mine after I sent pictures to them at the office to let them know what they needed to bring and they were very nice very clean up about their workspace and they did an awesome job and I would highly recommend them to anyone thank you

Debbie H.

I highly recommend Indy water heater & softener. Three times now I have used them & I am very impressed. They came in and accessed the situation, fixed the problem and were very reasonably priced. They were very professional and cleaned up after they were done.

Jon E.

Thank you to Indy Water Heater and Softener LLC!!! They were responsive, thorough, and incredibly easy to work with. I thought I would be without hot water for much of the week and in four hours the slab leak we had was found, repaired, and covered back up. Thank you for the great work!

Annmarie T.

We had a water softner put in place a few months ago and I have to say it has been a huge improvement. The staff was wonderful and professional. Danny, the owner came out personally and gave the quote since a mutual friend recommended him. I love my new water heater. You are my plumber for life!

Chris S.

We had a leaking hot water heater earlier this year and called several plumbers to give us quotes on a tankless system. A couple came out to look at our situation and provide a quote on a tankless but the service tech from Indy Water Heater & Softener was THE ONLY ONE who checked the warranty on the water heater tank we had installed and let us know that the unit was still under warranty. These guys presented us the option of replacing the unit under warranty or a tankless option - so we chose to replace the unit under warranty of course! Everyone else was looking to close a tankless sale, so now when the time comes to actually install a tankless system I will be making one call - to Indy Water Heater & Softener. Just last week before Christmas our garbage disposal was leaking, I didn't call the guys I have a maintenance contract with, I called these guys. They were out quickly to replace and could not have been more professional or friendly. I would recommend these guys to anyone with a plumbing repair need or an installation. Great work guys!!

Tera S.

We have a clogged sewer vent stack which has already been diagnosed and only needs repaired. The plumber showed up on site and said there's no issue with the vent stack but there is soap scum, ""You just need to take care of your stuff."" He was there for the service call fee and nothing more. He never intended to do any work. I cannot recommend such an unscrupulous business.

Pamela M.

We had a brand new water softener installed in our home that didn't have the plumbing for one. The first place we called said we would have to find our own plumber. So.... I guess they didn't want our business?? So I googled and found Indy Water Heater and Softener and saw the great reviews. And they were spot-on. It was a great experience from start to finish. They did a great job getting all the plumbing installed, as well as the water softener, and didn't leave until they had gone over with me how to operate it and made sure I understood.

Will definitely recommend them for any plumbing job my friends and family may have.

Edit: actually our house is located in Indianapolis. I don't know why my profile says Plainfield.

Paul R.

Danny and his folks are some of the nicest (and most knowledgeable) tradesmen we've had in our home. After purchasing a home with some hidden plumbing leaks (most missed on the inspection), we ended up with five different leaks hidden behind the walls - including a full kitchen insurance claim. Danny only charged us one trip fee, and fixed every single leak right the first time. This included taking apart shower equipment, 3 sump pumps, and a kitchen remodel. Danny worked with and around all the other contractors and insurance, got the right parts under warranty, and above all educated us the whole way. After going through a full remodel, he was one of the only contractors we walked away with having a true comfort level and trust with.

That, and those two fellas are genuinely good, funny, honest guys. You can tell Danny genuinely cares about his customers (and his name with referrals) and just wants to have a good business doing what he likes. Just a straightforward dude who's been doing this a good long time, knows his stuff, and wants to do honest work. You can't beat that. Best tradesman I've met in Indy. Would gladly be a personal reference for him any time.