2nd Opinion Plumbing Service

Shenise S.

David is the tech that came today. We've also had John do repairs. Both of them are fantastic. Very friendly and professional. Each time we had an issue, they were able to diagnose the problem and resolve it in a timely manner. I appreciate good customer service and knowledgeable people when trusting a company to come in to your home and do repairs. 2nd opinion has checked all these boxes for me. I would absolutely recommend them to family and friends.

Mayra G.

Home warranty sent them to check toilet problem. Plumber recommended upgrading toilet at additional cost so it can last longer so we did. Only worked for 2 months. Tried contacting company, they didn't answer but texted back saying that it was over 30 day guarantee so I had to pay again to diagnosed problem again. If they diagnosed problem correctly first time then I wouldn't be in their situation again. Horrible customer service. Poor work quality. Avoid the headache of dealing with this problems.

Hannah L.

John & Hunter came out today & were absolutely awesome!!! They came out and fixed the job that Amigos Plumbing left at my new home & they were in & out in a timely manner with very professional advice. They saw how the home warranty company screwed me over & they jumped right in & saved me. Thanks to them, I have a better knowledge of the plumbing issues in my home & will use them from here on out!

N. J.

Davonne and his assistant were very professional and courteous. Offered me the best quote of several plumbers for both water heater replacement and main water line pressure reducer leak. They were very responsive and resolved all of my problems within 24 hours of the initial call. I highly recommend!!!

Sarah P.

Two guys arrived and they quickly replaced a part. That is after one guy completely mooned me. I did not feel comfortable and went inside. I did not appreciate that. I don't care if you work as a plumber. Have a belt, tighten the belt, or wear the proper fitted clothing. We'll have to see if the part they replaced resolves the problem. They didn't seem like they knew what they were doing as they weren't able to answer 2 of my questions. I would think as professionals they would have some idea. Then they came inside my home without any protective booties on their feet/shoes. I don't know where those shoes have been. I can only imagine as they work as plumbers.

Rick F.

Requested a repair of a leaking washing machine faucet through American Home Shield Warranty. Upon arrival the plumber preformed a water pressure test. Found the water pressure was high out of limits. He immediately informed my wife we didn't have a water pressure regulator valve installed in our system. However, he would install one for $900.00. Bottom line, He failed to check to verify if there was a regulator installed, in turn he called the home warranty company informing them there was not a valve installed and work could not be accomplished. Resulting in the home warranty company cancelling any future water system leak repairs. I called the water company (Sutherland Springs water company) they sent a technician out and verified there is a regulator installed. I spoke with the supposedly the owner which, I really doubt because of the other written reviews the majority of the people spoke with John of 2nd Opinion Plumbing Service. She stated he didn't see the regulator so I ask you what type of plumber doesn't check to see if there is a regulator installed before making assumption there isn't one installed. He didn't see it because he didn't check where the county code requires them to be installed...at the water meter after the main system shutoff. I was charged $100.00 for no services provided and the plumber Anthony was pressuring my wife to spend $900.00 to install a (not required) water pressure regulator. Additionally as previously mentioned the home warranty contract will not provide any future water system repair because of the false information which was provided to them from Anthony the plumber. I was told to contact the home warranty company to tell them the plumber made a mistake. Damage already done...no coverage from AHS for future water system leaks. If I could give a zero rating that's what I would rate them...

Albert C.

Second opinion plumbing was scheduled through home warranty insurance and then the nightmare began !!
They cut wrong pipe
Wanted to charge more to repair actual leak called for !! Beware and I would not use
Will have to file complaint with state board !!

Dede S.

I would never recommend this company! I could not get past the rudeness of the woman scheduling the appointment! I was trying to understand why our home service company had transferred our service request to a different company and she became hostile and incredibly rude! I finally decided to just schedule the appointment and hope that the technician was a nicer person and hung up the phone. She actually called me back to threaten not to send someone to my house if I was going to hang up on her! I hung up because I could not stand being berated any further! Customer service means something to me! It obviously does not to this company!

Jordan P.

I've had 2nd opinion plumbing at my house twice now. They are amazing. I will definitely be calling them again when I need plumbing help in the future.

Marc P.

Old house, blocked kitchen sink probs turned into bigger issues. Technician was thorough and quick to diagnose and solve the problem. I'd call them again!