21st Century Plumbing

Rose S.

I had a main water line to my house break after the storms. Robert from 21st Century Plumbing was a referral from my sister who raved about him. Donna answered their phone right away and called me back squeezing me into Robert's busy schedule who came out later that same afternoon. Robert showed up with another crew member and said it would be fixed that day. Robert realized right away after digging down about two feet, that he was going to need an excavator as who knows how deep the line was. He left and quickly returned with his excavator. Luckily, he did as the ground had huge rocks that needed to be removed in order to repair the line that was over three feet deep. A part of my line was smashed, so he dug further along to cut it off at a place where the pipe was round. The whole time, Robert was explaining everything and was very personable. He and his partner worked well into the night and repaired the line. They used a shop vac to suck out the dirt in the line to minimize the dirt in the line that would go into the house. We opened all the hose bis first around the house, to flush out any dirt, then inside the house. I was so thrilled that it was repaired that day in less than four hours, as I had to leave town the next morning. He and his partner cleaned up and flattened the area with dirt. I bragged about Robert to all my friends who knew I was faced with this serious problem and he took very good care of me. Robert was so kind and he even gave me a great deal even though it was emergency work and he worked until 6:30PM. Robert also called me the next morning to make sure everything was good.

Robert.... a Giant Thank for helping me out of this situation and also thanks to your crew member who was also very kind and pleasant. You don't know how happy you made me. I will definitely use you again for any future needs and refer you to my friends and neighbors. You definitely know your profession.

Greg M.

I had 1st Century Plumbing Heating & Air install a new HVAV unit and I can confirm Robert and his crew are exemplary professionals. Most importantly the best price and trustworthy. The installation was quick and done with an emphasis on safety. They cleaned up after the job like they were never here.
I can't express enough how much I appreciate an honest straight shooter.
Don't hesitate to call them if you want your job done right and rest assured, they are trustworthy professional and save you money. I will use them again and highly recommend you do too.
Greg McGuire
Camino California

Bob's Burgers ..

Another great experience with my go to plumber. Had a little leak in my sink and he was out the same day to take care of it. Highly recommend!

Cathie C.

Great team! I used 21st Century Plumbing to solve several significant plumbing issues in my 3000 Sq foot El Dorado County home. I contacted 21st Century because of their reputation. I was not disappointed. Robert (owner) and Felix (skilled Assistant) worked for several days. With this company you get general contractor expertise and true 21st century solutions. This is how companies used to operate long ago. Robert solved my water heater issues (I wanted to go tankless) by recommending and installing a propane based tankless (did not know they existed as opposed to electric). This allowed cost savings in energy and allowed me to maximize the large propane tanks I own and have on my property. They also solved a huge septic line blockage that occurred in this same time period that interrupted the line to septic tank. 21st Century was able to dig externally without tearing up any flooring. While they were here Robert had an excavator and was able to dig out the septic lines and find and reveal the long buried/hidden lids to the septic system for ease of the current problem and future septic service. These men were cordial, supportive, gracious workers. The 21st Century experience was competent, skilled, responsive and well worth calling again. I am a grateful property owner. With years of experience there is nothing they cannot do in home maintenance. Plus, his office support Administrator (Donna) was knowledgeable and really closed me on the propane tankless water heater concept. She was an excellent communicator for the company too. I will call them whenever I have a needed repair issue. Did I mention fair pricing and a response time that was stellar.

Margie Hunt/Placerville. CA

Steven M.

Vented 40 gallon propane water heater went out and I contacted about a half dozen plumbing, heating and air companies in my local area . . . Only Donna of 21st Century responded immediately and gave me a ""ball park"" estimate over the phone, after sending the owner, Robert, photos and a video explaining the problem. The estimate he gave me was outstanding, i.e., I have a buddy in Stockton, whom is a plumber - he confirmed I was getting an excellent estimate, especially since they were installing a Bradley White water heater, which he considers one of the best water heaters available.

Fast forward a few hours later, Robert and his assistant, Felix, were at my home with a new water heater, which was still in the box. Although the box was pristine, the water heater was severely dented and damaged (looked like the water heater had dropped 10 feet). Robert said that he was returning the water heater for a replacement heater. A few hours later, Felix returned with a new water heater, again in a pristine box . . . However, it was damaged too.

It was late in the day and too late to get a replacement, due to the distributor being closed. Regardless, per Robert, he WOULD NOT ALLOW ME TO GO WITH OUT HOT WATER OVER NIGHT and he had Felix install this heater, promising me they would return in the morning and replace this one too with a new, pristine water heater.

The next day, Felix returned with a new heater, which was pristine, hooked it up and again, per Robert, maintained the price he originally quoted for me. I am so impressed with Robert's honesty and integrity! You hear horror stories about plumbing issues with other companies. I will ALWAYS contact Robert's company for my plumbing, heating and air conditioning issues. They are the best. Due to Robert having other jobs, I must also give a shout out to Felix, who did all of the installation work on my heater. He is a true professional. Similarly, Donna's professionalism is also excellent. What a team! Thank you Robert, Felix and Donna for such an outstanding experience! Again, I can not say enough about all 3 of these individuals!

Tobie M.

Great response time, but was surprised that they don't take ATM/credit cards. Efficient, professional service. Definitely recommend.

Lynda And Mike N.

HIGHLY RECOMMENDED! Our family is new to the area, we moved into a fixer, and apparently our heating system was not wired properly, barely heating our house. I called Robert, he came on short notice (thankfully), easily diagnosed our issue, and got our heating system working as it should--the house is now warm for the first time!

I thought Robert was courteous, professional, knowledgeable, and just an all around nice guy--I felt like he cared, a rare trait these days. To top it off, very fairly priced too.

Robert is now in my contact list and he will be my first call for future renovations! You will be happy that you call him!

Kristen P.

I called Robert for help with water pressure at my house and within hours he arrived and promptly figured out the problem. He was kind and efficient and got the job done quickly. His price was reasonable and I received an official receipt within 24 hours of the job. I will definitely be using 21st Century Plumbing for any future issues.

Elliot T.

I live in Placerville. Donna was super responsive for the estimate, scheduling, follow-up questions etc.! Robert and his team did a fantastic job cutting off a gas line for us. They had to remove the gas fireplace to do the job and ended up asking for the broom and dustpan so they could clean up the debris. They were super friendly with my pups during their time at the house. They were very professional and helpful even when I had questions the following day. I highly recommend this team.

Nick N.

Robert stopped by late on a Saturday to help us out. He solved the problem and we could not be happier. We will use them again!