1st Plumber To Call

John N.

I needed an inspection done on my septic tank. They were out to look at the property with 4 hours to give me an estimate. They returned the next morning to pump the septic and do the inspection. Upon inspection it was determined there were some issues that needed to repaired and shown where the repair work was needed. I was given an estimate and the work was done the next morning. He was able to do the work without digging up my sidewalk where the first business I called said they would have to rip up the sidewalk to pump the tank. I was also told upfront that at some point I would have to do additional work but it did not need to be done at this time. He knew his trade and was upfront with all costs. It was a very good experience. I did not pay by credit card but you should know if you do there is a fee.

Monique E.

This man came out to replace our cracked toilet 5/17/19. He was the neatest construction person I have ever dealt with! He left no mess, and he even disassembled our broken toilet and packed it in the box so nicely for us to put on the side of the road with our trash, better than my Boy Scout husband could have, and he is known for packing stuff in small spaces! I was so impressed with this plumber and will definitely hire him again! I recommend him with a top notch five star rating! Kristen M - Ball Ground

Carla H.

This is one of the best plumbers I have come into contact. He answered his phone on a Saturday and made an appointment for that day as we were out of water due to a leak! He fixed the problem within 3 hours and cleaned up his mess. He also didn't charge a weekend fee!!!!! He was personable as well which is unique in that profession , I think and no crack was seen ever lol. He really should be the first call!

Karin G.

My rating is based on the fact that this is apparently not a 24 hour plumber. I left a message at 11:00 p.m. And got a recording that they were on a call with another customer and would call right back. After an hour or so, I called again and got the same message. I finally got a call around 8:00 a.m. The next morning. Normally, that would be what I would have expected, but not from someone who advertises as being a 25 hour plumber.

R R.

Called in the afternoon, scheduled a visit the next morning. Came and checked out the leak under my house. Old cast iron pipe had busted. He took a look at gave me a quote -- a little lower than my first quote. Worked with his assistant to fix it up in about 2 hours. Replaced all the bad pipe with PVC. New piping looked sharp. Some other plumbers work alone, but I'm sure his assistant helps speed up the work.

Jenifer H.

Joe and his assistant arrived within the time window when they said they would be here. He offered suggestions about my water heater and gave estimates on more than one option for replacement. They repaired my water heater in a reasonable amount of time, I would call Joe again and recommend him to my friends.

Mary A.

We made and confirmed an appointment in writing thru Yelp messaging. He said he would arrive Tuesday between 9-10 am. He never showed and never called, he had my cell phone number and also the ability to message me thru Yelp, but did nothing. I waited 2 days to write a Yelp review. 10 minutes after I wrote the review he called me to tell me he got the poor review and explained to me that his wife's step-father had passed away and that they were out of town, and that leaving customers hanging is not how he does business. My feeling is that it would have taken 30 seconds to either message me or call me to tell me he would not be able to make it. To take those 30 seconds to let myself and other customers know he would not be coming would be the professional, polite and respectful thing to do. I don't know how close he was to his wife's step-father, nor how grief-stricken he was, but respect for your customers is a commitment you make (in my opinion) when you go into business for yourself. I sat at my house for 5 hours waiting, which I feel was wrong, despite the circumstances. Would I have ever gotten a call if I hadn't placed a bad review, I don't know? I'm sure this fellow is not a bad guy, just unprofessional and with poor manners. You make your own determination, I'm just being honest and saying my experience was not one where I, my business or my time was shown any respect at all.

Patricia G.

Fast response, friendly service, fixed our issues, quality repairs, fair price & was willing to work with our home warranty company which wasn't easy since they spent a lot of time asking the same questions over & over. I would call out again for any needed issues in the future and would definitely recommend to my friends. D.B.

Lisa H.

I needed to get a toilet replaced. I call several plumbers and asked for pricing. Joe was in the middle of the pack price wise. I hired him after talking to him for a few minutes. He just seemed like I had known him for years and he was genuine. He came out as we discussed and in no time we had a new toilet with some needed repairs.

Robin W.

I called them for next day service. Tech showed up promptly and on time. Reviewed the issue, indicated what was needed to repair issue and got it done Quick and reliable. Hopefully won't have to but if I need more plumbing needs these people got my business. Strongly recommend.