1st Home & Commercial Services

Ashli S.

Called these guys one morning after 3 other places turned me down. They sent someone out the next day. When our part came in the day after, they sent someone out on Saturday morning to finish the job! They're definitely our go-to plumber from now on.

Liz A.

These guys are just the best. We have hired them repeatedly over the years, and each time they treat us wonderfully and do a top-notch job at a competitive price. Plus, they're just nice people to work with. We've had them replace the sewer lines at two houses, and miscellaneous other plumbing work, and each time they've done great.

Isela G.

I needed help fast - I was having a baby shower at my home and the plumbing was backing up. Jeremy at 1st Plumbing was there within the hour on a Saturday and was able to quickly diagnose and resolve my problem. On top of that he was very friendly and polite, which costs nothing and in my opinion adds tons of value!

Yes, I had to pay the over-time service call of $100 because it was a Saturday and I needed help ASAP but pricing in general was reasonable and Jeremy was not a pushy sales person trying to up my bill.

I would highly recommend the company to my friends and family.

Mr T.

Showed up on time. Diagnosed and resolved low water pressure to the kitchen sink. Did the job quickly.

We were visited by Charles and Bobby.

Michael R.

5 Star Service. I had a defective shower faucet and tub spout which needed replacing. They showed up on time, and performed the job at a fair rate with professional courtesy and expertise. What more can you ask for? Will definitely use them again.

Jim S.

Be careful. 15 minute job was quoted $150 to $ 250 to connect an ice maker line. Find an independent plumber you can trust . Why pay for an office full of dispatchers !

Kay R.

I am very disappointed with the plumbing done by 1st Plumbing Services. We had them over to fix a cracked pipe, and showed them the area in our front lawn where there was a lot of water and we assumed the crack was at. It was easily accessible about a yard from the sidewalk. The water was running over the sidewalk. They told us it would be $475 just for them to find the crack. Seeing that we thought it was kind of easy to locate I thought this was a large amount but told them to go ahead because I just wanted it done.

However, I came out awhile later after they had done some digging and they had told my husband that they were almost sure that the leak was coming from beside the house and that they needed to tear up my redwood mulch and bushes landscaping. Obviously I wasn't excited about this option but went ahead and agreed since they were so sure that was where the leak was and we needed it fixed. After hours of digging, and butchering my landscaping, and the dirt they were digging up wasn't even soaking wet like the original location we showed them. They decided it wasn't there.

3 or 4 hours later they go back to the original location we showed them, easily accessible by the sidewalk, and find the crack in the pipe is there. Now my lawn looks horrible, and they replanted the bush they dug up but it doesn't look like it has enough roots to survive. They didn't offer us any discount for the fact that it looks like a natural disaster went through our lawn. I would never use this company again. We paid $686 for them to destroy our lawn in 5 hours, for a job that an experienced plumber could have done in 1 hour. I will say they did try their best to fix the messes that they made, but unfortunately we will have to do some work.

Chas G.

I had a water heater, dead center of my house, that decided it was time to go and flooded my bedroom and bathroom. (Third %#@*^%# time it's happened, clearly I'm a slow learner). After several calls to other plumbers, none of whom could help me until the following week, David and Jeremy with 1st Plumbing came out and installed my new water heater. (And pan, by god. I'm getting smarter.) Disney must have trained these guys, they could not possibly have been nicer and more considerate. This blew me away - they would go out to the yard for some reason, and to keep our carpets clean they put little slipcovers on over their shoes when they came back in! All of which is nice, but none of which would matter if they didn't know what they were doing. But David knew exactly what he was doing and they knocked the job out in record time, and they came in under the estimate. 1st Plumbing is my new go-to plumber, and I would recommend them to anyone in a heartbeat.

Annabell S.

45 minutes late for the estimate appointment and one phone call and WEEKS later, still haven't received my quote.

Melanie B.

I called this business today while looking for a plumber...this was my third call of 7 total in my quest.
I left a message but did not receive a call back...not even just to tell me they were busy.
I try to choose south Austin businesses when I can...but not returning a call loses my endorsement every time.