1st Home & Commercial Services

Meg C.

Nathan came out today, replaced a piece on our tub faucet. Explained the reason why it was breaking and fixed it right up. These guys are knowledgable, quick, and affordable. Plus, they are nice guys.

Alejandro G.

Our water heater went out and we called these guys. Weston was professional and showed me what was wrong. He was transparent about options and cost. He did a great job and cleaned up after the job was done. We appreciated Weston's work and recommend these guys for your next job!

Gregory F.

I called 1st Home & Commercial after a long day of struggling to fix some valves on my own and within a couple hours, Nathan showed up and had all the valves in the bathroom fixed up in no time so I could turn my water back on. He was incredibly polite and cheerful, considering it was 11 pm on a Sunday. The emergency visit fee was not cheap, but I really was not looking forward to being without water for a couple days so it was worth the price.

A T.

Not satisfied with 1st Home & Commercial Services! They came out to do a simple job of replacing our shower faucets. We had been having problems with the handles not turning and knew they needed replacing. Due to time constraints(us leaving the next day on sabbatical) we had to have them replaced that day. The technician went to Home Depot to get the $50-$60 kits and had the job completed start to finish in an hour. We were charged $1200 for the job. Crazy that it could even cost that much. Basically $1000 for an hour of labor. Then we had to have him come back because he did not apply a seal. While we were away I had emailed them( no cell service for a month) about a problem with the installation and never heard back from them. We have moved on to a company we really like and can rely on with honest pricing and quality work.

Kasual 4.

The was my second time using their service. I decided to use them for my current issues, clogged kitchen sink, due to the good service I received with my clogged toilet. During this service tech was at my house for 20 min and said that there was not an issue with the drain. I was surprised because all he did was run water to see if the water backed up. He did not perform any diagnostic work outside if that. I paid and about an hour later the drain was clogged again. The issues is that you will get service tech's with different skills and never the same tech. I had to call Just in Time plumbing to fix my clogged sink. He performed a full diagnostic, vacuumed out the drain, removed the pipe under the sink, etc. Drain now fixed!

Jacquelyn B.

HORRIBLE - Called to get pricing on 2 different properties for Hydro Jetting. After multiple phone calls of concern after the service was done, I was told they were too busy to help out. WHAT???? I bet if it was a new job it would be TOTALLY different. After over charging of the service you would think they would be happy to help to ensure the job was done correctly. EXTREMELY disappointed

Robert B.

They showed up on time and did a great job at a reasonable price.

Michelle S.

I thought they were prompt in coming out, but I felt like I got price gouged. I was quoted a $69 or $79 diagnostic fee on the phone and when the technician came out, he called me and told me that the charge would be $179 since it was a stackable washer and dryer. My hands were tied since this was a rental property and I desperately needed somebody to let me know what the issue was with the washer and/ or washer connection. When I requested the service in the first place, I was clear what the issue was and I was also clear that it was a stackable set in a closet. Long story short, it took him 15 minutes to tell me that I needed a new machine. It just seemed like a waste for such a easy diagnosis. He did look at the toilet for me, which was much appreciated, but I'm still not sure that warranted almost a $200 charge.

Elle M.

David was great! We woke up this morning after two freezing cold days to no water. For some reason, we thought we needed an electrician due to some recent trips with our breaker panel. David came out and went through all the possibilities, and found nothing. Then, David went above and beyond...and then some! He told us he thought our pipes were frozen, checked our faucets, asked questions, went outside to our water meter, checked outside faucets, everything. Did I mention he's an electrician?! David called one of their master plumbers still trying to solve the issue for us, and the master plumber was able to give some pointers. Within 30 minutes of being in our home, David not only confirmed that our electrical setup is just fine (relief), but he also helped to fix our frozen pipes! Unreal. He educated us on what to look for in terms of leaks, and how to prevent this from happening again. Thank you, David for helping two clueless homeowners! We are now customers of 1st Home for life.

Chris D.

Chris was early (yep, you read that correctly) and walked me through options and pricing for the repair of my toilet shutoff valve. He was honest, professional and super quick. I should point out this was an emergency call on a holiday weekend the night before a hard freeze...so I was lucky to find anyone to come out. While this wasn't an inexpensive visit, it was made painless by Chris and the office staff. I highly recommend them!