Zoom Drain SD North County

Matt C.

I highly recommend this company. Josh did a great job. He unclogged my kitchen sink drain from somewhere in between the sink and the main. He was very professional and kept everything clean.

Jeffrey A.

Sam and Stanley came out and fixed our drain. They did a terrific job and I appreciate the care and expertise that they showed. Great value for the money. Thanks Guys for an outstanding job!

Jeff L.

Zoom drain was very efficient in clearing out a clogged drain. Two gentlemen worked hard to get it done, very persistent.

Sean S.

Arrived quickly, which was great. They were polite and professional. But wouldn't give an guidance on price -- ""it's all per job"" they told me. They quoted me $350 for a simple hose/gasket repair on a toilet. The technician said it'd take him 15 minutes + parts to fix it. I told them that was outrageous and offered $250 (still to much, but...). Then they offered me 5% off the $350 if I gave them a Google review. I said no thanks.

I suspected they'd try this given the 'no cost to come out' and offering zero guidance on cost when asked point blank.

Tanya R.

I had booked with Zoom Drain SD North for a clogged toilet repair in my master bathroom and my experience with them for booking and repairs was phenomenal. Samuel and his associate were assigned to me well within 24 hours. All communication was open, courteous, and professional in all means. I immensely appreciated the kindness they showed to my 2.5 year old son and two Labrador retrievers. The repair of the clog in my toilet was completed fast, and they both ensured that my bathroom was clean after the repair. Additionally I was able to inquire about my broken faucet handle in my guest bathroom, which was replaced on the spot since they had extra time. For their value, the price was a relief because it was way less than expected. If there was a way I could tip I would have. Zoom Drain SD North is keeping my business, I HIGHLY RECOMMEND!

Yuri Y.

Sam and Christian were great! Very helpful and informative. They provided a great service and solution.

Michael B.

We called Zoom around noon regarding an ongoing problem with a clogged drain in our kitchen. We'd had a couple visits from another vendor, and each time the problem would return a few months later. Sam was our technician, he quickly snaked a camera into the drain, showing us exactly where our clog was. He shared several options with us, never making us feel pressured one way or another. We chose to do the hydro jetting process, and we're especially pleased to see how much stuff we removed.

Sam was great! He was knowledgeable, friendly, explained things really well to us, and even cleaned up afterwards in the backyard. I would strongly recommend Zoom Drain for any clogged drain problems!

Henry S.

My rental unit had a clogged drain over the weekend, and Zoom said they could be there the same day. They would not quote me an estimated price to clear the drain until after they saw the problem; wouldn't even quote me a ""per hour"" rate. anyway, they showed up on time and discovered the drain was clogged primarily by shells the tenants had put down the garbage disposal. The plumber quickly cleared this clog and also replaced a short pipe attached to an adjoining sink that he said was cracked and needed replacing (I wasn't there so I took his word for it). The whole process took about 45 minutes (less than an hour) and I was charged $216 for this service - very pricey for less than an hour's work!!! There are other plumbing services that charge less than $100 to clear a simple clog and I will contacting those companies first the next time I need a plumber. Bottom line: good service, but very expensive!

Earl L.

I can't rave enough about Zoom Drain.

I had a shower clogged in my house and I usually just hand snake it. My snake is 25 feet long but the clog was beyond that. I visited Angi's List and it recommended several plumbers. I got several but the most courteous was Zoom Drain. They offered to come out in the morning and take a look with a no obligation quote.

They told me they did not know what it was but a service technician would come out and quote it. Sam M. came out and he arrived on time exactly at the time they said they would be here. He sent me a text 30 minutes when he was on his way.

He arrived with an apprentice and they were very neat and put on booties before they entered my house. They diagnosed it and quoted me $291 to unclog it. He said they would also guarantee the work for 30 days. I was under no obligation to accept it. It was more expensive than some quotes I got via text from Angi but he was already there. It seemed like a no haggle price and I wanted to be respectful of his time.

He also said he would put a camera down and inspect it. I might have been able to save a little bit of money but it wasn't worth it as I value ethical companies. It is GENIUS to offer to come out and diagnose the problem with no obligation. Maybe others do this as well but the manner in which Sam was. Very punctual, polite, clean and respectful made me want to do business with this company and I would highly recommend and use them again on any plumbing issues.

I accepted the quote and Sam immediately got tools from his van and cleared the clog. He said it was hair all clogged about 35 feet down which explains why I couldn't get it with my snake. He also put some cleaning fluid in it to clean the drains. (My hand snake device only went 25 feet down which explains why I couldn't get it to unclog).

Very quick and efficient. I sent in the email at 8 PM and he arrived at 9:30 AM. All very quick and efficient and professional. I'd highly recommend this company to anyone.

Jon H.

Zoom drain was fantastic! Very professional and friendly. They were on time, communicative and have the highest quality equipment! Highly recommend.