Zoom Drain

Company Overview

Zoom Drain, located in Charlotte, delivers full-service drain cleaning and sewer assistance for homes and businesses. Our reputation is built on rapid response times and our skill in providing precise solutions for drain and sewer challenges, plus we offer free estimates on-site. Our professionals are equipped to handle everything from sinks and toilets to main drains, roof drains, and storm drains, ensuring you receive fast, expert service.

Our journey at Zoom Drain & Sewer Service traces back to a family plumbing business founded by our grandfather in 1948. We established Zoom two decades ago with our dad and brother, starting from a spare bedroom with a bit of borrowed capital. In those early days, we traveled together to service calls in a single truck, often with one of us perched on a bucket between the front seats. While those days were tough, we had amazing customers and worked diligently to create a thriving business. Today, we manage daily operations with a team of long-term employees who share our commitment to professionalism and excellence. We are well-known for our quick response times and our ability to provide targeted solutions for drain and sewer issues. From sinks and toilets to main lines and sewers, our team of experts is ready to provide you with swift, professional service.

As the President of Zoom Drain and a co-founder of the Zoom Drain Franchise, Jim Criniti leads our team. With his background as a military veteran, he recognizes that strong operational systems are essential for success. With guidance from exceptional mentors and business coaches, he utilized systems to expand his business from a single used truck into a multi-shop, multi-million dollar drain and sewer cleaning enterprise. He subsequently turned that business model into a successful franchise system, now with 16 locations nationwide.