Zoom Drain

Dave M.

I don't think I've ever experienced a corporate plumbing company who has better customer service than Zoom Drain. Our branch line (between the kitchen and the main sewer line) has been backing up for ages and all the fixes I'd personally tried were only good for a few days, maybe a week before getting backed up again so we finally decided to get a professional in to deal with it. The team (office and technicians) were polite, knowledgeable and keen to listen. After advising a camera inspection to ascertain what was going on, cleared the blockage by jetting the inside of the pipes and provided the video recorded afterwards to show how everything looks. They did advise into getting the pipes descaled but there was NO hard sales pitch to do so, it was merely offered as a longer term solution to 50 year old pipes.

We've had a VERY troubling experience with one of the mainstream plumbing companies (who I would NEVER use again) and so was hesitant to use a ""corporate"" company again, but I'd seen the Zoom trucks in the neighborhood ... Without doubt Zoom will be my preferred company when things get too sticky for me to fix myself.

Plus, the owner is a veteran and I'm a massive proponent of supporting our veterans.

Tina M.

THE BEST. No charge to walk in the door. Worked quickly. Explained everything and did exactly what was asked. Friendly, compassionate, thorough and extremely reasonable cost. Excellent communication, follow up and follow through. They are now my #1 goto for all plumbing needs. So glad I found them. Cannot recommend highly enough.

M D.

Prompt, courteous, knowledgeable are the three words to describe this company. I used them today for the second time in six months, for a completely unrelated problem. The took care of the problem and their pricing is very competitive. Thanks Chris for a job well done.

Tracy Y.

They came out a couple weeks ago to service a tenant. Did a great job; I will update again in 6 months as that is their warranty. I plan on using them again should I need their help.

Dr. Gary H.

I just said goodbye to Sean from Zoom Drain. I also said goodbye to a blocked drain that had defeated my efforts.

Great job.

If you need it done - give this company the call.

Dan R.

They went over all my options to unclog and repair the clogged main sewer line for me. They unclogged the drain well with a hydrojetting guaranteed for 6 months. I ultimately decided not to do the repair with Zoom Drain but they were upfront with their quote even though they offered to discount the cost of the hydrojetting.

K. C.

Such a positive experience with Zoom Drain. We had a nightmare situation where the technician ended up having to stay well after midnight. He was so thorough and careful to be sure things were taken care of before he left. He was back the next morning first thing to finish the job. I would recommend this company to anyone looking for professional, honest service.

Terri K.

By far, this is one of the BEST service companies I ever done business with. Everything about the experience from start to finish impressed me. The phones are always answered quickly. The employees are always professional and presentable. And their work is top notch. Not to mention, their pricing is extremely competitive, very honest in the work recommend. I have not had one complaint with this company and I've used them 3 separate times. Highly highly recommended, you will be extremely happy you called them. Thank you Zoom!!

Justin H.

Awesome same day service. Would highly recommend them. Kevin was great. Did not feel like I was getting sold.

Cecile L.

Our kitchen drain was seriously clogged and we have tried the dissolvent gel, home high jet water cleansing and the 'snake' by ourselves before asking for the company's help. We were so desperate and the company urgently arranged service to us in the same afternoon. They found out a grease-accumulated rock stuck in pipe and helped to clear the pipe right away. Professional attitude and very careful to re-examine the pipe again to make sure it was all cleaned up.

Appreciate that they cleaned it up with disinfectant as well after the work especially during Covid time. Super nice and neat work! We have a minor hiccup afterwards but they fixed it in no time! Bravo to Sean and Kevin who really worked up to maximum professionalism!!

They are my first choice in the future for sure and would recommend to friends and neighbours as well!!! Good job guys!