Zippy Plumber

Steve H.

All around good experiences. They answer the phone, schedule quickly, and the plumber is the best: knowledgeable, friendly, quick, clean ... highly recommend them.

Christina B.

Matt was the greatest. As a first time homeowner, I don't know much about being handy and fixing issues. When my kitchen sink started leaking I tried to fix it myself but was scared of making it worse. Matt was the first place I called from the internet and I could tell he was very knowledgeable and passionate about what he does. He offered to come out and look at the issue. But he was more than happy to walk me through the process of how to fix it on my own, even sending me pictures of the tools I would need! Sure enough I was able to fix it myself!! I will definitely go to him for future plumbing needs!

J M.

Zippy was very accommodating and was able to schedule an appointment that worked well with my schedule. I called other places and they weren't able to fit me in until the end of the week, but Zippy got me in the next day. Robert was timely and very polite and I appreciate the fact that we were able to discuss the price before he started doing the work. He even showed me how to identify and fix other minor problems with our toilet. I will definitely call Zippy again if I need any more plumbing work done around the house! Thanks so much Robert!

Leslie E.

Fantastic experience. Super responsive, great customer service, most reasonable prices I've seen. This will be my go to company from this point forward.

Rachel B.

Robert, the technician, was so helpful. He showed me what was wrong with my sump pump and how I could fix it in the future to save money. He also charged me a fair price. I'm so impressed.

Kevin K.

I had a shower faucet that had been leaking for a few months and decided to get it taken care of. To Zippy's credit, they did send someone out the next day to take a look at the issue. I was told by Robert that there are basically two ways to fix the issue 1) Rebuild the components in the faucet or 2) Replace the faucet and inner-workings completely. That sounded like a fair assessment, but was then told that Zippy doesn't really recomend the first option because it doesn't really fix the problem... ok so really the only choice is to replace. I was told that I'd have to pay 1/2 the cost upfront ($650) as Robert would be getting the replacement pieces himself, but rest assured he would get quality pieces. Turns out he went out and bought a shower unit that didn't fit properly and frankly looks terrible from within the shower (see pictures). Then he informed me that he'd have to access the internal parts from behind, and that there'd be a small hole which Zippy wasn't responsible for fixing after... ok, not great but I can live with it. The work was done in about 3 hours. Let me repeat, the work was done in 2 hours and I was charged $1300. Also, the """"small hole"""" tuned out to be an oddly shaped hole about 1ft by 1 1/2ft which I can't cover with the type of mechanism that Robert suggest I go buy from Home Depot. Things I'm not happy about: - We had to use one of my personal blankets to keep all of the drywall and demo pieces from going all over the room - The wall still has a good size hole in it - The shower pieces don't fit the original size of the old one and look terrible from within the shower - Most importantly Robert was going to leave without calking the edges of the shower handle when there were HOLES between the metal cover and the tile due to him purchasing too small of a piece! Why would a professional leave a space for water to surely get into the wall? Would not recommend Zippy, and in fact have half a mind to hire a 2nd company to come do the job correctly and then take Zippy to small claims court. Terrible experience for 3 hours of work and again $1300 to fix a leaking shower faucet.

Brittany W.

Robert was very polite and quick! He explained everything that was going on with our sink and gave a few tips!

Gerald E.

As a Millennial, I am not big on liking to get my hands dirty. Sometimes the job calls for it however. I had a plumbing issue at a property where one of the bathroom sinks was clogged. The tenant tells me he shaves his head in the sink. """"Well, do you pull the hair out or just it go down the drain?"""" Down the drain he says. Smh. As landlord this is my responsibility? Fine. I look at the situation and cannot easily determine what the problem is here. Quite frankly, I do not want to deal with it so I start yelping for a plumber. I even tried TaskRabbit but they had no one available. After reaching a few plumbers by phone, no one had immediate availability. They had openings on Monday...and it's currently Thursday. That was until I reached Matt at Zippy Plumber or the chatty plumber as he calls himself. To be clear Matt and I have only verbally met. He never came out to do the job. I desricbed my issue and he asked if I had plastic pipes underneath. I did and he said this was super easy and that he would guide me through it. Wait, let me back up. First, Matt told me the same as the other plumbers that he had no availability and was overbooked. He referred me to a guy named Peter whom he apprenticed with coming up in the plumbing game. Peter was less busy but just as good. I was going to call him until Matt agreed to give me some pointers. It was not long, we were on the phone maybe 5 minutes. Unscrew this, unscrew that, get a bowl and let it drain....and your basically done. Ooooooohhhhh. Geez, that was easy. Hey, plumbing with pvc pipes is not my forte but if you live you should learn something new everyday. Since Matt was so helpful and took the time to shed some knowledge about plumbing with me; I am taking the time to write him a review and shed some knowledge on his service and how stellar it really is with Zippy. Even with these pointers, I still went on YouTube for a little more guidance. Done and done. I support Matt. He even extended an offer for me to call back if I had more questions. How nice! Thanks Matt!

Laura G.

Robert came within hours of my call, which was really nice since it was a clogged drain. The price seemed high to clear a drain, but then he stayed and showed me how to change out the valve assembly, which made it worth it. Robert was super friendly. Recommend for more substantial jobs where the price is worth it.

Robert B.

Called Zippy after my water heater wouldn't stay lit. Matt helped me attempt to start it after multiple times not being able to lite the water heater we schedule an appointment for late that evening. The tech called in advance before arriving to gives he's eta. He was on time and very professional, Shocked he removed he's shoes in respect to my home. Greatly appreciated he gave me multiple options that could resolve the issues and future maintenance to perform on the water heater. As a smart shopper I had to price shop called him back the next day and he arrived after his previous job it was late but he still arrived with a smile and completed the water heater replacement in my attic quickly and clean. He showed and explain to me how the water heater works and all the parts. Walked me through how to start and shut down the water heater. Overall Zippy was beyond any experience I've ever had with techs at my house. I'll be calling back for any future issues and recommend them to everyone