Zesbro Water Heater and Repair

Grant T.

Monday before thanksgiving, and we have a leak near our water main. Of course.

The plumber we usually call was booked up. I called ZesBro at 9am. They had Petroso (sp?) the plumber here by 10:30 on-the-dot. He assessed the situation efficiently, kept me informed throughout the process, cleaned up after himself, and was super nice through the whole thing. I would definitely use ZesBro again based on this experience.

Andreas O.

We called ZesBro to have them review our gas line and pipe for a gas fireplace. I specifically asked if they had competencies within gas, as we had been told the gas line we had was not up to code and could potentially be a safety concern. I was told they would review the job, and then give us an estimate for any changes to the set-up. The guy who showed up was not able to communicate in English, and he had no idea about whether the existing installation was up to code or not. He then called back to the office, and the office called us to inform us they were not able to do the job or tell us if it was up to code. The guy then took off without further explanation.

Don't send out inexperienced people who don't speak English to jobs that require knowledge about what is up to code or not or at least offer to send a back up experienced and educated person who can answer what seems to be a fairly straight forward question..

Mauricio M.

After all this, they ended up calling and rescheduling it for later in the night. Zesbro came and fixed the issue (the plumber left the house at almost 8PM). They also gave me a small courtesy discount for the hassle (not solicited).

Eric K.

I searched quite extensively for a good plumber at a reasonable price - if this is what you too are looking for, this is your company. Very accommodating, great attention to detail and very reasonably priced for Bellevue/Seattle. Fructoso, the plumber, is great, he's prompt and knocks it out, incredibly competent... and January in the office is a pleasure to work with. Hire them.

Alex K.

I have used ZesBro Plumbing for 1"" water PRV valve, solenoid valve, and 2 feet of pipe installation.
My appointment was 1:30PM, plumber showed up at 4:20. I called office at 2:00 to find out that team is on emergency call and will be at my place shortly. Why do I have to waste my time waiting and why didn't office call me to re-schedule?
Provided invoice ($859.58) didn't include itemized price and labor breakdown.

Genevieve B.

We have used ZesBro Plumbing three times now, all for little things (my husband is NOT handy). This last time, they said they'd be over first thing Thursday morning and BOOM! 8am onThursday morning the doorbell rang! I appreciate that they return calls, show up on time, and do the job we ask them to do. We have definitely found our plumbers :-)

Eric T.

Called them at 8:30 a.m. because of a broken water main. The woman who answered the phone gave me the best possible response, ""Let me see if I can rearrange a couple of things and get someone out to you right away."" Fructosa was there by 10 a.m. and we had water within a couple hours. Polite, professional, and fast. I really don't know how they compare from a cost standpoint, and the invoice wasn't itemized, but it ended up close to the range I had in my head.

Kevin M.

Called them on a Monday, they said they could get someone here at my house, for a completely blocked kitchen sink, on about Saturday! Saturday, really? Did you hear the part about a COMPLETELY backed up ""Kitchen"" sink, where I try to make food, etc.

So, needless to say, I called someone else, who came out in an hour... It's all good now.

Just sharing my own personal experience. Good luck to you all.

Talisha S.

I called James about installing the pipes for my powder room sink. He came out same day and had all the right parts to install on the spot. I would call James again in a heartbeat. His price was reasonable and he gave a discount if you paid right away.

Mark W.

Came home from Xmas vacation to find a slow kitchen leak was soaking our wood floors. James came right out and replaced the faucet valve in under a few hours. All the sink and toilet valves in the condo were the same ancient hard welded metal hose to the valve and/or toilet. James gave a quote for replacing the seven remaining valves in the condo for under $600. I agreed and hurriedly cleared the way for James. He went rapidly from kitchen to our two bathrooms. At the end he said he would start cleaning up but I said at $XXX per hour I would rather he did the things I couldn't do!! Think about that you ijits who flagged him for not cleaning up. He was doing you a favor and you flagged him??!!