Zeke's Pump Service

D. H.

After reviewing what we needed done, I was told that he ""would think of something and call/let me know"" later that day. It's been a week and a half. I reached out to them again and didn't hear back. Given their demeanor, it was obvious the job wasn't worth their time. That's fine - but have the professional courtesy to honor your ""word"", and call back and say so. This wasn't how the previous owners ran the business.

Chris V.

Came by to look at replacing the Sump Pump and said they would do the estimate. A week later nothing. Followed up. Said he would drop it tomorrow. He never showed up. Sent an email. They never responded. Wish I had a chance to review their work but never made it that far.

Frankie F.

A+ service. Not only did they do a phenomenal job, they were able to come the next day and gave a very good price. They fully explained how everything worked and answered all my questions. I called them at 7pm the night of the install with a couple more questions, and not only did they answer them, Craig came out to the house to show me exactly what he meant. A+++++ customer service. Highly recommended.

Marci R.

Awesome guys! They know their stuff and very professional. Have done excellent work on my house, my son's house too. Very reasonable pricing. Would highly recommend Craig and his crew!

Marci in Ellington

Donna G.

We have a sewage grinding pump and the red warning light was flashing. Called Zeke's and talked to Craig while he was in the truck leaving another job. He promised a ""free estimate"" and he and his helper arrived less than an hour later. His initial thought was that a float was responsible for the non-running pump, and I was told that a float would be about $120. I was at home the whole time, and checked with them at least 2 more times and reminded Craig that I was promised a free estimate. He said he had to figure out what was wrong first and then could tell me. 2 hours later they said it was all set, and the bill that was then presented was $461.56. I was shocked and talked to Craig about the amount and the lack of the estimate being given first. He said he just gave me the parts price. I asked how much labor was and he said normally $150 an hour for sewage. He said to take $100 off and admitted he should have given me the estimate. He commented that we were lucky that it wasn't the pump as that would have been ""a couple of thousand dollars"". Hopefully, the grinding pump was properly repaired and we won't have any problems. If you use this company, be sure to insist on an estimate that includes labor!

F Z.

Told us to put a gallon of bleach down our well every time he worked on it and opened it up which we found out by another company later on, that he didn't have to pull the whole 200 ft of pipe out of the well every time he came here for a small pebble clog...after we all got sick because the bleach just wasn't dissipating the 1st time & only time we took his suggestion, & like he said it would, he then said he told us to just put, a little bleach! Not! He told us the entire gallon to kill bacteria because he was dragging our well pipe all over the floor to the outside. Left our place a muddy mess, too, since our well is in our cellar. Friends had similar problems with this company. Would not recommend for work on a well... basic plumbing possibly. Your drinking water is important and shouldn't be compromised. Get a company that specializes in well maintenence and repairs.

Debra H.

Great service and follow-up. My 23 year old jet pump died and Craig was there the same day and restored my water. When I was ready to have the old pump replaced, he completed the job the next day. Very good service and competitive prices.

Sunshyn V.

These guys incredible! We'd been having serious well water issues for over 2 months and had spent a small fortune with a different plumbing company for repairs and new pumps, none of which worked. Zeke's set aside time during a busy season to get us a new well replacing the one which was at least 50 years old. They ended out spending many more days than they had initially hoped due to unforeseen problems. Craig and his employee busted their butts the week before Christmas in order to get us water and didn't charge us for all the time they spent on it. I am so relieved to have water again and just in time for Christmas too!

Jeremy G.

Responsive service. Work quality was acceptable. Very poor / non responsive to billing dispute. State license information on website was not accurate, not clear if contractor has active state plumbing license.

Dawn C.

I had a pressure tank replaced about a year or so ago. When I asked about the paint can that they placed supporting the plumbing coming off of the tank, I was told to leave it for extra support. After promising me that they would return to remove the old pressure tank, they never showed up or returned phone calls. Just last week I called them to replace the pipe and fittings coming off the new pressure tank. One appeared to be leaking and the rest looked old and rusting. They never returned my call. FORTUNATELY I found a very competent well company that replaced the failing parts. Zeke cross threaded the connection into the pressure tank and that had to be fixed. If they had been unable address the cross threading, I would have had an even bigger problem. Over all, sloppy work from a company that doesn't return calls to fix things done poorly or left undone.