Zeke's Pump Service

Sandra W.

Zeke s pump service is by far some of the best people I've ever had the pleasure of working with. There is Craig, Hunter and RJ. They were able to repair our problem when everybody else had told us it wasn't possible and saved us 1000's. And Craig was true to his words. They got it done within a day and actually were able to get me water the day that I actually lost my water! They were friendly , respectful, just plain really really nice people. Craig, the owner came to my house the morning after we lost our water( well issue) and after looking at our mess he told me not to worry that he would have things looking up for me and figured out by the end of the day, and again, he was true to his word. And I was a mess, I didn't know what we were going to do without water. So I trusted Craig and I believed him and I am so happy I did ... when you have somebody like Craig that comes along and knows what they're doing and actually wants to help you, and after everyone single other person you spoke to drops a bombshell on you , it gives faith that good people do exist.
That there are actually people in the world who genuinely care that your having a nervous breakdown and don't take advantage. In this day and age, it's really hard to trust. Well, let me tell you if you're looking for someone that you can trust when it comes go to Zekes pump service because trust me, you will not go wrong. Zekes pump service none better !

Stride K.

Great guys, excellent work, fair prices. Our pump died on the weekend, and we had called another big franchise-style company that came out, barely looked at it and wanted to charge a fortune for a whole new system. We saw the number for Zeke's on a sticker on the pump, gave them a call and they were amazing. Craig actually tried to fix the equipment we had instead of selling a whole new product, and when it turned out the pump was just bad, they installed the new one the next day, and we still paid far less than the other company quoted as a minimum. Would definitely recommend Zeke's.

D. H.

After reviewing what we needed done, I was told that he ""would think of something and call/let me know"" later that day. It's been a week and a half. I reached out to them again and didn't hear back. Given their demeanor, it was obvious the job wasn't worth their time. That's fine - but have the professional courtesy to honor your ""word"", and call back and say so. This wasn't how the previous owners ran the business.

Chris V.

Came by to look at replacing the Sump Pump and said they would do the estimate. A week later nothing. Followed up. Said he would drop it tomorrow. He never showed up. Sent an email. They never responded. Wish I had a chance to review their work but never made it that far.

Frankie F.

A+ service. Not only did they do a phenomenal job, they were able to come the next day and gave a very good price. They fully explained how everything worked and answered all my questions. I called them at 7pm the night of the install with a couple more questions, and not only did they answer them, Craig came out to the house to show me exactly what he meant. A+++++ customer service. Highly recommended.

Marci R.

Awesome guys! They know their stuff and very professional. Have done excellent work on my house, my son's house too. Very reasonable pricing. Would highly recommend Craig and his crew!

Marci in Ellington

Donna G.

We have a sewage grinding pump and the red warning light was flashing. Called Zeke's and talked to Craig while he was in the truck leaving another job. He promised a ""free estimate"" and he and his helper arrived less than an hour later. His initial thought was that a float was responsible for the non-running pump, and I was told that a float would be about $120. I was at home the whole time, and checked with them at least 2 more times and reminded Craig that I was promised a free estimate. He said he had to figure out what was wrong first and then could tell me. 2 hours later they said it was all set, and the bill that was then presented was $461.56. I was shocked and talked to Craig about the amount and the lack of the estimate being given first. He said he just gave me the parts price. I asked how much labor was and he said normally $150 an hour for sewage. He said to take $100 off and admitted he should have given me the estimate. He commented that we were lucky that it wasn't the pump as that would have been ""a couple of thousand dollars"". Hopefully, the grinding pump was properly repaired and we won't have any problems. If you use this company, be sure to insist on an estimate that includes labor!

F Z.

Told us to put a gallon of bleach down our well every time he worked on it and opened it up which we found out by another company later on, that he didn't have to pull the whole 200 ft of pipe out of the well every time he came here for a small pebble clog...after we all got sick because the bleach just wasn't dissipating the 1st time & only time we took his suggestion, & like he said it would, he then said he told us to just put, a little bleach! Not! He told us the entire gallon to kill bacteria because he was dragging our well pipe all over the floor to the outside. Left our place a muddy mess, too, since our well is in our cellar. Friends had similar problems with this company. Would not recommend for work on a well... basic plumbing possibly. Your drinking water is important and shouldn't be compromised. Get a company that specializes in well maintenence and repairs.

Debra H.

Great service and follow-up. My 23 year old jet pump died and Craig was there the same day and restored my water. When I was ready to have the old pump replaced, he completed the job the next day. Very good service and competitive prices.

Sunshyn V.

These guys incredible! We'd been having serious well water issues for over 2 months and had spent a small fortune with a different plumbing company for repairs and new pumps, none of which worked. Zeke's set aside time during a busy season to get us a new well replacing the one which was at least 50 years old. They ended out spending many more days than they had initially hoped due to unforeseen problems. Craig and his employee busted their butts the week before Christmas in order to get us water and didn't charge us for all the time they spent on it. I am so relieved to have water again and just in time for Christmas too!