Your Home Services

Donald K.

You think giving someone a $20 gift card is going to make up for the everything? Get serious. They cracked my newly installed staircase. Incorrectly cut through two by fours leaving me with an expensive repair for the carpenter. Their water filtration system burst in my garage - water everywhere. I called 'Your Plumber' for two faucet leak repairs. The plumber shows up - goes through my house and checks out all four bathrooms. He told me that I needed to replace three toilets and needed a water filtration system. Close to $5000 later the guy leaves and my tubs are still not fixed. 'Making his money on toilets and a water filtration system was way more important than fixing the issues that I called in about.' Following day a manager came. He had to break down the bill because the other plumber """"had trouble."""" He also had to finish one of the tubs and then gave me a quote to fix the other tub. Question: How was that not included in my total when thats the first thing we went over? I CALLED FOR TWO TUBS TO BE REPAIRED. I NOW HAVE 3 NEW TOILETS AND WATER SYSTEM AND I CALLED ABOUT TWO TUBS. You want to weasel more money out of me!? All of my new neighbors said they still had their original toilets and that I got scammed. Apparently these plumbers walked into a house with four bathrooms and a tired new mom and thought jackpot. They managed to damage my brand new floors and stairs when they were running up and down with the toilets. Following day we had to call them to come back out because the water system they installed burst and there was water all over my garage. Manager comes out and leaves without fixing the other issues we called about. I call and the owner puts me on speaker while he's talking to his employees like a kid. My husband and I googled the toilets they installed because we never heard of the name brand and found Walmart as the distributor selling for way less. I left a google review and it was deleted. I reported them to BBB.

Mike M.

I needed a plumber fast. The day after Irma in fact. Your Plumber called me at 9 pm the day I called them and during hurricane clean up. They said they would get to me between 8-12 the next day. I got a call at 815 and was told the tech would call when he was on the way. Devin showed up before 9. That's great service and communication. Both very rare in this day and age as well as being the day after a major disaster. Devin was great, he was friendly and thorough and did a great job. The whole job was done by 1015 and I am so thankful and relieved that Your Plumber was able to help me. I took a chance on a company I knew nothing about and I was definitely satisfied. Now I have a go to Plumber and someone I will be very happy recommending in the future. Thank you again Devin and Your Plumber!!!!

David s.

I've used My Plumber a few times since moving into this home to correct minor problems. Work seems to have been done correctly since issues have not reoccurred. Prices seem fair. Only negative is that service personnel often do not arrive within the promised 4 hour time frame. If they are going to be late, a call would be most appreciated.

Nena M.

Friendly customer service. Was able to get next day appointment (urgent). Technician Carl was professional, friendly, and knowledgeable. Only down fall is they are expensive.

G S.

Very happy with the service here. I had two plumbers come before them and they couldn't pin point the exact issue. All of my plumbing in my house had been backed up for the last 3 days. I called and they were able to send someone right away! Anselsmo was able to figure out what was causing all of the back up in the lines and was in and out in less than 2 hours. The person I spoke to in the office was very nice as well. Highly recommend!

Thomas C.

Be prepared to wait a long time on the phone to talk to someone. My experience, 28 minutes before I hung.

Gena M.

Wow - what a difference compared to (unfortunately) most of other service companies here in the area. This is how things should work. I'm simply blown away. They now fixed my wiring issues and plumbing perfectly at reasonable price and documented everything for re-inspection. Staff (Devin and Chris) have been very friendly and helpful and made great suggestions. Also got nice 30 min head-up with great information about the tech guys, who will do the job. If they continue like this, this will be the only business card on my fridge in the future.

Heath P.

I was quoted close to $600 to install a new faucet, which took my brother in law about 20 minutes to install. Additionally, I was told I would only be charged $37 for someone to come out, but I ended up being charged $51. I was very upset with the lack of transparency and the overpriced services offered.

Zamy P.

they tried to do it again jake come out on 01/04/2020 gave a quote of $2500 to fix drain in tub and $500 to fix the faucet in bath tub and to stop toilet from leaking for free. it come to $3000 my aunt gave them a check for $1500 on 01/ 04 /2020 they told us it was a 2 man job they sent out 1 man he fix the drain in tub but when he was filling in the hole he broke a water line they wanted us to pay $2700 to fix water line they they broke they told us there was any thing that could be done but to replace the whole water line from the main water breaker to the house it was over heard when jake was talking to some one on the phone that he could tap in the line so my aunt gave them cash on 01/07/2020 the amount of $3000 for them to fix water line and she had to pay them $1500 more on 01/08/2020 she all ready paid them $4500 on a $2500 job they left us with out water my brother in law whom work at tampa bay water for 10 years come over and said they was scaming us and had the water line they broke fixed in one hour my brother in law call the cops and got a report so they left with $ 4500 for $2500 job they did not finish we do know if we are getting money back ill keep you all updated on it.

Gary D.

I called here after seeing good reviews, I had severe draining issues. The agent came out, told me all my pipes were wrong and that it would cost $5,000 to repair. I got a 2nd company to come out and confirm, from Matt's Plumbing. He found the actual issue, repaired it, and it only cost $1,200. Short end they tried to scam me out of thousands.