Yohe Plumbing

Rob T.

Inept technicians and customer service is well below standard. Technician came to my house to check garbage disposal that wasn't functioning. He claimed it was repaired, then left. I called that it wasn't fixed. He came back the second time, then finally replaced the disposal but still charged me for his first visit. After several calls to customer service, I discussed with Bridgette and Brittany. Both couldn't explain the reason for the charge. Managers resolve issues and don't create them. Both alleged to be managers but couldn't explain the reason for being charged on the first trip despite their technician ineptitude.

Aaron H.

If I could give zero stars I would. Let me start by saying this company did the plumbing and the heating and air in my house when it was built in 2012. I've had problems with the heating and air off and on since we moved in in 2013. Yohe would come out and hem and haw around, tinker here, tinker there and on a couple of occasions added refrigerant. They should have looked for the leak but never did. I hired a different company last year, Veteran's Heating and Air, which I highly recommend, and they found the leak and fixed it. Today, Veteran's came back out to service my upstairs unit. They found that Yohe hooked up a 3 ton unit to a 2 ton handler! The unit over worked the handler and now it is totally messed up. Granted, the Columbia County inspector should have caught the mistake upon completion of the intial installation, so I hold them responsible as well. Don't use this company! Of all the times they came out after I first moved in, they should have noticed the problem and fixed it.

Jenn G.

My work has used these guys and gals for a few months now and we are super happy with the work. They are honest and fair, along with prompt. Being I am a property manager having these guys in my back pocket to call if I needed to is an awesome feeling. They have awesome AC repair guys and plumbers which we have used both. For general maintenance and major plumbing repair.

Amy R.

We called YOHE plumbing because we are having a problem with 2 rooms in our home getting adequate AC. The technician came to our home and did a diagnostic service. He told us that we need some duct work done and the supervisor needs to come to our home to give us an estimate.. We were charged $95.00 for this service call. We had to contact the office and was told by a secretary that it would cost $6500 to do the work sight unseen by the supervisor.The Supervisor is too busy to come to our home to see what is involved. This is completely unacceptable to us ..My husband called the office to see when the Supervisor could come to our home and the secretary said that my husband has to call him, she has no idea what is going on.My husband wa Shawn Johnson from Yohe's phone number to call. Shawn said that he is declining to do the work because he has 30 new homes that are being built . His tone was nasty..Why would YOHE take $95.00 from us to do a diagnostic appointment and not do the work???This is terrible customer service.. If you can't do the work than don't do the diagnostic appointment.. Bad customer service.. Stay far away from this company!! I just want to say that the technician that did the diagnostic testing was very nice.. Maybe he should give some lessons to Shawn.. Update to this review.. I was recently refunded $95.00 and want to thank Bridget and Jackie for being so nice and understanding . Thank You YoHe for the refund..

Dwaine R.

The guys came out right after I made the call. I had a new unit within 2 days and the installation was impeccable! Very clean and a supervisor came out to check over the work twice. I recommend this company to anyone that needs HVAC assistance!

Sonya V.

I called Tyler at Yohe around 6:30 because my house was burning up. Today it was 102 in Augusta, GA. My Corbin after already having worked a 14 hour day was at our house before 8. He diagnosed the problem, which included him leaving to go and pick up a part. He came back, put it in and made sure we were up and running ‍!!! Thank you Yohe, you told me when I bought the unit that I would be a priority, tonight I felt just like I really was!!!!!!!!

Lisa C.

If I could give them zero stars I would. Don't waste your time trying to get them to do any work.

Doug V.

If you are reading this, then you're one of the lucky ones!!! I will try to condense this narrative..was without air conditioning for 22 days due to a culmination of a bad electrical block fuse, property management company and YOHE. I was supposed (air quotations) to get a call from YOHE Plumbing and Air before Memorial Day weekend to set a date and time for my AC repair, this did not happen until the following week and even then I just so happen to check my e-mail the following week and I see an e-mail from Jackie. Remember, I was supposed to receive a call!!! I called the office twice no answer and left voicemail messages and followed up with a reply e-mail. Hey, guess what..after sending said e-mail I received a reply not even 5 minutes later, would have chalked this up to coincidence but I look at the e-mail traffic between my property management company and YOHE which makes it seem like I am waiting until the last minute to try and schedule this repair. Repairmen come out as scheduled and start to work on disassembling evaporator and fan. Done, but now we have to wait until supervisor arrives because 1. The repairmen could not get the old parts down from the attic and 2. the outside unit is with the supervisor because it could not fit in the normal work van. This was supposed to be a 20 minute wait but that turned into a couple of hours. Supervisor arrives and I start hearing power tools cutting and grinding noises so I go to investigate and the trim is being taken off the attic crawlspace and the opening is being cut!! Now this might be necessary, but no one informed me of the need for the procedure before beginning without my knowledge. Many hours past, I hear more voices in my house whom I have not been introduced too. Finally, voices seemed to drift off so I go investigate and a repairmen appears to be connecting the outside unit and the Supervisor is standing looking at said Repairmen. I go back into the house and wait for them to let me know the job is complete. YEP, that did not happen!! I go outside no Supervisor, no repairmen and no company van, no hey Sir, we are finished, let me check your A/C to verify it is working properly....I turn on the air and at least it works. I wait until it cools down in the attic to check their work, because if they just bolted after the job what other corners were cut. From the pictures, you get an idea of my inspection...not only were these sugary sodas left in the hot attic, the repairman left his rechargeable battery packs plugged into the garage outlets (which he had to come back the next day) to retrieve. The wiring was not secured neat, was not re-taped back to original location, debris left in the attic, attic ladder not properly installed back to original location and specifications, attic safety bindings not secured properly, AC outside unit basepad overlapping ground by 5 inches, and major wire housing to outside fuse box not secured correctly. I take it the other voice I heard was someone to weld the fitting on the gas valve, but after this I would definitely recommend a county official inspection for safety!!! Granted the air conditioner works thus the 2 stars, but I would definitely search and perform my due diligence for a good AC repair company other than YOHE Plumbing and Air Conditioning. Just my two cents!!!

Diane N.

I hired Yohe to tighten the connection of a dripping pipe in the crawl space of my home at 112 Holiday Drive. By the time I went around to check on the technician (which was all of 5 minutes) - he was crouched down on the side of the house smoking a cigarette, claiming that the job was finished. Well fast forward to July 24, 2020 - Horne's Pest Control Service (THANK YOU Horne's Pest Control Service!!!) came to the same home to perform a termite inspection and discovered to pipe in the crawl space is still leaking water but worse. Yohe' technician never did the job I was handsomely charged for but made the problem worst. PLEASE DON'T USE YOHE Plumbing! Buyer Be Ware. Arlean Edwards

Patrick T.

This is my recent experience: The gent arrived exactly during the designated time. He was exceptionally professionally friendly and worked as fast as humanly possible. He completely observed the current pandemic protection measures. They charged me half of the cost the other company had estimated. So, as a happy customer, I gladly recommend this company for your plumbing matters, and I know that next time I will be calling them very comfortably. ABK