YES Utah Heating, Air, Plumbing and Electric

Mike A.

i've left a review and after reading all these bad reviews about this company and I'm talking about the one in St. George, Utah. Yes air conditioning services. I read all these negative and bad comments, and they're all the same, and then I read the company's response letter and it's just a formal letter stating the same thing they will not help you they will not change policy, they will continually harass. I can't believe that this company still exist.

Jared B.

This should be zero stars. Was sold on a furnace tune-up for $30 by a guy in a booth at Home Depot. The HVAC mechanics came the next day and did an inspection instead which resulted in a $12,000 quote for a new furnace and AC unit. He scared my wife half to death by claiming the furnace is unsafe to turn on and we'll get carbon monoxide poisoning and die if we do. They pray on people's fears and then attempt to rip you off with an outrageous quote. I'm not even sure what I got for the $30. I would like my money back.

A E.

Awesome new install! Check the pictures to see what a brand new install from Yes looks like. :)


6/8/2022
Don't trust this company if they mess up, they will sweep you under a rug...
(I've been paying this on time since march 2021.) only $40,000 more to go.

Scott B.

TOTAL SLOBS. They have a guy at a booth at Home Depot. Took my number down for an AC Tune Up. They started actually harassing me, texting and calling me NON-STOP for WEEKS to schedule. I finally scheduled when it worked to, set aside time from work, and they flaked like 2 hours before in the most nonchalant, casual, way like it was the usual. No apologies, told me I was lower priority and got bumped off their schedule.

Deborah S.

Buyer Beware. This is a national
company based out of Memphis
Tennessee that takes the con
out of con artist. They will come in to unclog a toilet (cost $270.00) then kindly tell you they would be happy scope your
whole sewer line for free to make sure it is clear.(they retrieved nothing from our clogged toilet. With a snake the ""clog"" went right through the
main sewer, a fairly clear indication that the sewer line was
clear) Stupidly we took them
up on the scope...and therein lies the con....They told us main
pipe was broken and displaced,
even showed us a picture, although we were not sure what we were looking at, we were told
that the main sewer would need to be dug up immediately, although we were having no problems.(warning: this is the point where you get a second opinion) On March 27th, the day
of the worst record snowfall in
Utah's 40 year history, a Cat machine and several men showed up to start digging.
They had no idea what was under the snow ( a beautifully
landscaped lawn) and drove the
Cat all over the lawn to dig their
eight foot hole. Remember, there
was no emergency! After the snow melted we were left with an eight foot hole, and a landscaped lawn that was totally
ripped to pieces by the Cat machine. The hole could not be filled because of the moisture
and fear of it sinking. On April
11th they filled the hole with
dirt they had dug out and we
we're assured they would replant
sod and restore the lawn by the
manager of the Salt Lake office,
who came out and told us they
wouldn't leave it until it was as
completely restored. On Friday,
April 17th at approximately
5 pm the manager called us and told us they were done with our job per terms of our contract with them ( a handwritten 1
page fill in form) or they would seek a lean on our home! This
5 pm threat gave us no time to
contact our lawyer or anyone else. The amount: $8,300.00.
Pay it now! There is no sod or
restoration of our torn up
lawn. The dirt in the hole will
almost certainly sink(the opinion
of the gardening crew who take care of the property) and we
are left with a lawn that looks like a cemetery under construction!
Stay far away from this company
and always do nothing without a second reputable opinion and checking YELP! Their two star review should have been our
first clue!

Rj S.

a simple clogged drain in utility room and they wanted almost $500. i was shocked beyond belief and all they would do is give me 10% discount so i said no thank you!
they have a lot of negative reviews for the same reason they gouge customers do not use these people they are crooks!

can i give zero stars?

Misty S.

Dishonest company. Waste of time. My bathroom sink needed to be snaked. I booked the 88.00 drain cleaning with camera inspection. This promo is listed clearly on their website.

When Gabriel the plumber got here, he tried to tell me this was merely a discount and that it would cost almost 500.00 to snake the drain. I told him I didn't appreciate the bait and switch and that was ridiculous to charge that much for this service.

Called Diamond Plumbing instead and they snaked the drain in less than 10 minutes the next day and only charged me 39.00. MORAL OF THE STORY: THIS COMPANY LIES TO YOU AND WASTES YOUR TIME - and their management doesn't care so don't waste your time calling customer service.

Dani H.

Negative stars. Resue Rooter came to our home due the toilet over flowing and basement flooding. They came in with their snake tried to unclog for about 15 minutes, did not use a camera, and told us that our sewage line was broken and we would have to dig up the concrete in the basement to get it fixed and left us with no water and no fix. We then called another company who came in and fixed the problem in 10 minutes, got the water flowing again a d came back with their camera to let us know the sewage line is NOT broken. In my own opinion, rescue rooters were just being lazy or wanted more money.

Sadie J.

DO NOT USE THIS COMPANY!!!
Absolutely the worst service received, it was a complete waste of our time and money. We called on a Tuesday and were scheduled for a service member to come the following day. After the appointment time lapsed we got a call saying they needed to reschedule us. They rescheduled for Saturday morning.

The plumber was nice, but came in to our home completely unprepared and didn't have any of the tools or supplies he needed which resulted in numerous trips to his truck and home depot over the span of 4 hours. He insisted on cutting our shower wall without any way to repair the hole or any recommendation on who could fix the hole he made. That evening when I went to shower I realized he had left the piping sticking out of the wall a full inch, which meant the bathtub faucet was unstable and difficult to change from bath to shower. It also meant that our shower wasn't usable without leaking water into our wall and causing further damage.

I called during business hours that following week and was again assured a team member would be to our home the following day to activate their one year warranty. Again they tech never showed and after the appointment time lapsed we received a call to reschedule to the next day. This happened 3 days in a row, we left work early to be home to greet them and let them in our home and they no showed 3 days in a row. Absolutely ridiculous.

Another tech finally came to reassess the problem and decreased the pipe length partially but still did not get the pipe flush again the shower wall. the faucet is now even harder maneuver and barely can transition from bath to shower. He told us to give it 24 hours for the calk to cure, which completely fell off with the first shower 36 hours later. Nevermind we can now see he increased the size of the hole in our shower wall, which was not disclosed to us during the appointment whatsoever.

I am still waiting for a call back from accounting as they guarantee your money back if they can't make it right. I would say to service team members and 5 appointments later for a simple shower faucet is more than enough chanced to make it right. Absolutely awful service.

Chelsea F.

If I could do zero stars I would. I called around looking for a company to unclog the floor drain in my basement. I found them and was so excited they could come on a Saturday without weekend fees. I was quoted $89 and set it up. I told them upfront it's a home that I rent, not own but I'm taking care of the cost. All they said was they'd need approval from the owner. That's fine. They got the confirmation from the owner and called me back to tell me that since I rent the home, it would be ""OVER $400""!!! WHAT?! Under ONE hundred to OVER FOUR HUNDRED just because I rent?? I was told it classifies as a commercial property instead of residential since I'm a renter. That's absurd. It's a rental home. I'm livid. I am grateful they told me before I was charged four times the original amount, but this is a terrible way to charge people. What a crook. I don't know if they're good at their job because they chose to charge a single woman trying to make it on her own $400+ to unclog a drain. Found another company that will do it Monday for $37.50. That's actually reasonable. I'm blown away at the stupidity of their billing department.