Xtreme Plumbing & Septic

Matthew G.

Extreme Septic came highly recommended and I was quick to find out why! Their guys, DJ and Chris did a great job of cleaning my septic tank and dealing with the sins of the previous homeowner (cooking grease, etc). They took the extra time to do the job right when they easily could have said good enough and put the cover on. Not only that but they took the time to explain to this first time septic tank owner the do's and don't and was happy to do it. I ended up buying the suggested maintenance chemical from them as well (quick search found the prices extremely competitive to online). I couldn't be happier with the service AND THE PRICING (Even with the chemicals I was below what I budgeted from researching) I HIGHLY RECOMMEND THEM if you need septic tank service. THANKS!!!

Johanna F.

I'm not much for writing reviews, but Xtreme Plumbing and Septic and, in particular, their technician Joseph, really went above and beyond. They did a septic pumpout and inspection for a house I am buying. Joseph was wonderful with educating me about how septic tanks work, what to do/not to do, the conditions of the tank, etc. He spend a lot of time on the phone with me. He was very helpful and generous with his time.

Denise E.

I scheduled this appointment 3 weeks ago. Two days before the appointment, I received an email confirming the date/time. On the day of the appointment, I took my dogs (5) to daycare so as not to be in the way of the technicians. I waited and waited. No call, no email, no text. At 2 1/2 hours after the end of the appointment window (7-10am), I call the office. First I'm told the appointment is the next day. After I tell them the email states today, then the lady says, it may be because someone quit. I'm put on hold for a moment, only to be told the truck needed isn't available and they're not sure when it will be. I will not recommending this company. Attempting to blame the customer then an employee who quit, only to find out it's the company who failed me, is bad business.

Mona D.

Great price and professional friendly service. They do meticulous work. I will use them again in the future.

Eric B.

If I could give 0 stars I would ! Charged 364.00 and didn't even finish the job. Had to call 4 months later and get it done the right way ! Call Boyetts..get it done right !! Don't be mislead, call someone who cares !!

Michael W.

They're all very friendly and courteous, from the front office staff to the service techs! After the hurricane we moved into an camper, and since we don't have a hook up to our septic, we found ourselves in a bind. After calling several companies and getting a """"no"""", Xtreme said yes! We've been using them since November with no issues. Would highly recommend Xtreme!

Anthony H.

Great company and service. I have septic tank issues so I have used them about four times in the last year. They came out on Christmas day for a pump out. Then today, I had a toilet stop working. Wasn't sure if it was a clog or the tank filing up and the toilets stopping. So they sent a septic trunk to see if they could get it unclogged from the inlet to the tank. The toilet is too far away so it did not work, so the owner came out at 6pm and snaked the toilet, which worked. The toilet is in my elderly in-laws part of the house, so him coming out helped save the day/night.

Elena T.

Called in on a Saturday which is after hours to schedule a septic tank pumpout. Left a message for return phone call to schedule appointment with directions of first thing in morning. No call. Return called mid-afternoon resulted in a 2 day waiting list. Technicians arrived and where super friendly however instead of stirring the bottom sludge and making any attempt at removing it the only thing done was pumping out of water leaving the sludge behind with statement that since it was a dirt bottom they could vacuum that out. Dirt bottom septic it is not and the rod even bent when checking to """"verify"""" tank bottom condition. Had to tell the guys to at least attempt to clean main tank inlet which was left clogged requiring another plumbing company to come out and repair. And the drain was not clogged in the house it was about 12"""" up the inlet pipe from the tank. To finish things off, 2 tiny pieces of the old felt was thrown over 2/3 of the gap created by lid in effort to seal and keep ground water from entering in the tank and filling it. One would think replacement plastic or felt would come with the service. Being a remodel site we happen to have plastic on hand to put down before reburying the tank. I can not say they will never use them again. But will have a hard time do so unsupervised. Btw... the company referred to complete the job was amazing.

Gerry S.

I used this company several times. I own a business and at one point, I was using them twice a week to pump out a septic tank at my business. I found another company that charges $91 less per pump, so I contacted xtreme and told them to cancel all my future pumps. They didn't cancel one I had set up for months later, so they came and pumped out the septic this past Monday, when the business was closed. I already had the other company coming the next day to pump. When I got an invoice from Xtreme for $351 by email, I replied and told them I had cancelled all services and I didn't owe them. Without ANY communication from them, they came back to my business and filled up the septic tank with all the poop they had collected from other places. Our sewage is mostly soapy water, not crap. When Ensley Septic came to pump the next day, they said it was completely full and there was a bunch of sludge (crap) on top. I thought Xtreme had lied about pumping it out. I found out today from a gentleman who's doing work at my business, that Xtreme showed back up, while he was there, and pumped sewage back INTO my septic, filling it completely full. Since Xtreme screwed up, I should not have been punished. I was lucky that Ensley septic still showed up to pump, even though I cancelled them, after Xtreme pumped it out. And guess what? Ensley plumbing didn't charge me for that pump, because I had cancelled their service for that day. They were surprised that the septic tank was so full, since I told them Xtreme pumped it the day before. My biggest issue with all of this, was that xtreme never told me they were going to fill my tank back up with their mixed crap from the truck. Communication is a must, if you're going to own a business. If you want a good reliable company, call Ensley Plumbing. They do what they say and their prices are way better. This company is Xtreme alright! Xtremely Petty and unethical.

David D.

The woman who answers the phone and makes appts is amazing and knows customer service. I was trying to find the original septic tank guy who came out 3 years ago and she helped me nail it down by truck color. Genius. However, when this company did not follow through she got me in first thing in am by switching schedule around so I could be first as I was going out of town. You guys rock.