Xtreme Air Services

Janice M.

RUN. Don't ever use them. CROOKS!!!! Installer came through ceiling. A/C never
worked right. Had to come back a year later and redo entire attic work. Way
overpriced! Neighbor got same system at half the price. They pay for those big
ads in the paper by ripping off senior citizens.

Janice H.

I called to have someone come for my Mother, wanted it the same day. They was able to get someone ( Shane ) out the same day. He was very nice and patience with my Mom and explained what he was doing. Was not pushy, and very effective. He cleaned up the area and gave us his card with his cell number on it with his bosses name ( Johnny ) and phone number on the back. Told us to call if we had any issues or problems. Great company and one I will now trust to help my Mom.

Lynn L.

Xtreme Air installed two new variable speed AC units in 2019, and followed up with regular maintenance every 6 months since then. Our upstairs unit quit working recently and Xtreme was called. It took a week to get an appointment with them and when they did come out we were given inconsistent information from one tech. A more experienced tech came out later that day and told us that we needed a new condenser and coil, to the tune of $13,500. We had difficulty understanding how warrantied parts could result in that big of an expense. We spoke to Eddy O., the owner, and were unimpressed with his explanation. We decided to pursue a second and third opinion with other companies only to be told that the original installation was done incorrectly - the air flow was undersized and unbalanced, contributing to a breakdown of the compressor, which in turn likely contaminated the coil. We were also informed that the wiring at installation was incorrect for a variable speed unit. We were told that routine maintenance should have picked up some of these issues as part of their routine checks, however they did not. I spoke with Eddy again after our 2nd and 3rd opinions, and was disappointed that he took no responsibility for the work his employees did at installation/maintenance. I will not be using them again, nor will I refer friends and family to them.

Anjelica H.

One of the van drivers for this company hit my car on 12/20/21 causing my car to hit another car and then the van driver backed up and drove away. I am not able to file a police report because I do not have description of the driver and only a partial license plate. I was in shock from the impact of the hit. The other driver was bleeding from hitting her face on the steering wheel and I have a pinched nerve on the upper section of my back. What kind of person would hit someone and drive away without even checking to see if the other drivers are okay? I am extremely upset by this and since there is nothing else I can do I am leaving this public review

D F.

My problem was simple and easily corrected within 15 minutes. But it was very expensive, too expensive. The part I needed retails for $35 and is easily available, Their charge was $350 for the $35 part and a total
Ticket price of $500. I have purchased this service many times at $225-275. I felt the part markup was too great but as a landlord, I take care of my families. I felt taken advantage , and I told several people within the company. They didn't seem to care. My air conditioning friends laughed at me, because I paid such a high price. The whole thing was unsettling and I will not use this company again.

Lydia L.

Excellent service. Paul came out right away, fixed our clogged bathroom sink and no water pressure in master tub. I hardly give out 5 stars but the willingness to go above and beyond and professionally do the job right deserves an extreme excellent rating. Thanks to Xtreme owner Eddie for the quick referral.

Fathom K.

This is a great company. They did a great job replacing my AC. They provided financing for 2 years with zero percent interest. There was a water spot on my ceiling afterwards, and the owner made it right immediately! The owner didn't try to point the finger or anything like that, he just got it fixed right away. This is a very honest company and to me, being honest and true are the very most important things. I am old school, and customer service and integrity are of the upmost importance. I highly recommend this place. If you need a new AC, look no further, use this place for sure!!

John B.

We could not have gone with a better company. The technicians sent out to install our new ac unit were incredibly friendly, knowledgeable and quick. Affordable financing was a huge bonus and their no pressure consult was assuring. We will definitely be using this company again anytime we need ac assistance.

David M.

Xtreme air is amazing, my AC went out in the beginning of June, Their technician Joseph was very punctual and extremely professional and straightforward, no bait and switch tactics like "Sir, you're going to need a new flux capacitor", very direct, I knew before any work was done what it was going to cost, and he went above and beyond by telling me "I know this is frustrating we will get it fixed for you tomorrow (they had to order a part) but we are in early summer, and we are still having cool evenings so you should open up all of your doors and windows and let the Cross-breeze Cool off your house" amazing advice, and he showed up the next day as discussed and was finished fixing my AC within an hour. If you don't want to second guess at whether you are being scammed in someway then you should definitely go with Xtreme air, and they do so many other home maintenance issues as well, seriously Satisfied here

Aaron C.

I hired this contractor to serve some rental properties. From the beginning it was a disaster. Over the course of a year, they performed several jobs for me:

1. Install an interior air handler. They overbid it by $1,200 and then installed it incorrectly and just left. They knew the job wasn't finished but after three days of nobody coming to finish the job and I had to call them several times and threaten to sue them before they finally came back out. Then it still didn't work, and the tech told me the thermostat should have been replaced at the same time. It took several calls to the service manager to get them back out to finish the install.

2. During a quote to replace an interior air handler, they asked if they could have their plumber come out and propose a bid on the apartment's water heater. He quoted my wife over $1,200 to fix it (I later found a plumber who did the same work for $200) and when my wife began to ask questions, he became very aggressive with her and the AC techs had to intervene. I told her on the phone to ask him to leave.

3. I had purchased an annual service contract for them to come out and service for AC units. So I took a day off of work to meet them. After they didn't show up and several calls, they finally called me and told me the weather was too cold and rainy for them to do the work. This was 2:00 pm. The weather was sunny and 70 degrees. When I called Jake, the service manager, he seemed agitated at my complaint and told me they would refund the service contract cost...that they didn't want to do the maintenance work.

4. I had a condenser unit go out and when they sent the tech out to diagnose it, he lost all of the security screws to the security cage. I had to call the service manager Jake, eight times to get it resolved. He kept setting appointments for a tech to come out and source the screws and replace what he damaged. Finally after missing two appointments they simply gave me $50 to replace the screws. But before he offered to reimburse me, he wanted to sell me a condenser, which had already been replaced by another vendor. (it took almost two months to get this resolved.)

I've dealt with bad contractors before, but never to this extent. Poor work quality and even worse service. I'm glad to have moved on.